89 comments found.
Where do you edit the social links in the header?
Hi,
Please, check some content here: https://prnt.sc/uaagmc . You can change the social links in the header.
How to enable WPBakery Page Builder for Custom Post Type: WPBakery Page Builder > Role Manager here https://prnt.sc/ua02vy
Regards, The JWSThemes Support Team
| Support |
There is no option to edit “Visul (spelt wrong) Composer Content” elements with Visual Composer, only Text editor or Visual editor.
Hi,
It’s a Custom Post Type. How to enable WPBakery Page Builder for Custom Post Type: WPBakery Page Builder > Role Manager here https://prnt.sc/ua02vy
Regards, The JWSThemes Support Team
| Support |
Perfect thanks
Does this theme have the ability to have one page?
Hi,
If you want to create a one page. Please, create it. We will assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7. Regards, The JWSThemes Support Team
| Support |
Hi, does it support RTL ?
Dear Sir, glad to hear you can fix that, can you please mention that small fee so i can proceed with the purchase ?
This is a nice looking theme, you guys created a good one here. Would like to see a current update to this theme so that it will be more compatible with 2020 changes in wordpress, google, seo, etc. Too many changes have happened since Oct 2019.
Problem: The data-vocabulary.org scheme is obsolete Help me please.
Hi,
Thank you for contacting. This is problem SEO. Please, let us know detail about your problem.
https://support.google.com/webmasters/thread/26338421?hl=enRegards, The JWSThemes Support Team
| Support |
Where can you change the default text for every new blog post in the homepage?
See here >> https://imgur.com/a/HjU4gLO
Regards
Richard Cheah
Hi Richard,
https://d.pr/free/v/DejPHlIn case your support is expired, you don’t have to buy a new license of the theme, just renew support is enough. Here’s how to do that: https://d.pr/free/i/XgztJf
Regards, The JWSThemes Support Team
| Support |
Hello, can I use the images from the demo import?
Hi,
Google Search Console is telling me ‘data-vocabulary.org schema deprecated’. http://prntscr.com/qrn93dThis is because of the breadcrumbs. I know this is a theme-thing. Can you guys please fix this?
I need to change alot of colors for our business brand. I see that alot of the color green is in images which I can work around. But it seems that you are not using styles.css for the theme colors. You are using an inline style sheet in the header. I want to use my styles.css sheet for the child theme. But the inline style sheet is using !important variable making it impossible to override colors. What would you suggest?
Hi,
You can change color from Theme Options Panel. We use Less SCSS for rendering style.css. Then, you can off Less Design and install KitGreen child theme. Please, style color from the child theme.
If you have some questions, please open the ticket to our support center. We will check and assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend). Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.
Regards, JWSThemes Support team
Hello everyone. I really like this concept that you make. Thinking to make for my Sacramento kitchen website. Would you check my last update of the theme https://kitchensacramento.com I`d like listen to some criticism and some advices too
I was complaint about customer service quality and have been waiting for refund for a month. Could someone response to my requests please?? very bad business really!!
Another surprise to me is that the theme looks not supporting the Elementor , is that right?
hey there, I’ve just purchased the KitGreen theme but it looks the appearance does not look like as seen in product page. Could you please guide me how to open all features as shown on the page?
Hi,
Please, use 1-Click import all demo data. You can view this video: https://www.youtube.com/watch?v=UxIi81R16Hg&feature=youtu.be Kind Regards, The JWSThemes Support Team
| Support |
Hello! How can i use search in head to search in all pages not only for products?
Hi, We are interested in buying your theme and we will need to install an “image hover effects” plugin. Could you please tell us which one you recommend to use for a perfect compatibility with your theme? Thanks for your reply and best regards.
Hi How I can edit this word “YOU MAY ALSO LIKE” on Blog Post Related
Thanks
Hi, guy!
Thank you for choosing Kitgreen. Please open the ticket to support center https://jwsthemes.ticksy.com/ We will check and assist you to solve your issue.
Kind Regards,
The JWSTheme Support Team| Support |
Hi,
Kindly, Does this theme support RTL? Thanks.
Any chance this gets updated for Wordpress 5.2? I have lot of problems with adding pages it just went white. I took it back to wordpress 4.9.8 and then the page adding works again. Otherwise my project is not even live and now already outdated.
Hi,
Please, open the ticket to our support center. We will assist you.
In case your support is expired, you don’t have to buy a new license of the theme, just renew support is enough. Here’s how to do that: http://prntscr.com/leuaau
| Support |
Very nice look on this theme! Will u keep it updated? What are options for phone address, open hours in mobile menu/topbar/header?
Hi,
Thank you for the interesting. We will update regularly. You can show or hide options for phone address, open hours in mobile menu/topbar/header. We will assist you with that problem. JWSThemes Team
Regards,