6 comments found.
Just to report this: the live preview URL is dead
Thank you
Just to report this: the live preview URL is dead
I will update them asap.
Hi! You answered to my refund request: “Thank you very much for your kind reply. I am sorry, I can’t give you a refund because we mentioned in our item that Images are not included. These are used for preview purpose only. Here is the information: http://prntscr.com/n7hhhm
You can check our item details again. I visited your profile and understand that you are new on here. I hope you know that Envato never allows sharing third-party images with buyer files. We every author doing the same thing here. Now only my item all items are didn’t give images or illustration. If I add this images and illustration with buyer files then it’s price will be huge like $200. So it’s a very high price to purchase. But I can help you to getting free images from Freepik.com. Please visit this site and use images from there. It will be great. I hope you will ask me if you need more help. Thank you again.”
Thanks for your reply and I understand your position) I have one more question regarding those images. Can you provide links to the images used in the template so I can buy and use them? And I think it would be cool if you added paid images to links on the template page
Thank you very much for your kind reply. This is really good to use premium images. Please give me your email address. I will tell you everything there. Our email is: xerotheme@gmail.com
Hello,
I purchased your theme the other day and built a one page site.
The issue: Hyperlinked Portfolio Items have to be clicked twice on an iPhone. The first click moves the blue progress bar across, the 2nd click actually opens the hyperlink. How can I fix this bug on the iPhone?
Thank you for your time and consideration.
Thank you for your purchase. Please give us your email. We will give you update there. 
xerotheme@gmail.com
Hello,
I submitted an issue about two months ago (on December 10, 2018) and got a response in which you acknowledged receipt of my request for support. In your initial response you said that you would work on the issue however, when I didnt here back from you, I sent you a follow-up email checking on the status of my request. That was on December 24, 2018.
Your response (on December 25, 2018) was, “Thank you for your kind email. Sure, i will give you updated files asap.” Unfortunately, today is February 7, 2019 and I still haven’t heard from you. Would you please respond to the email?
See the original Support Request below:
I recently purchased your theme the other day and built a one page site.The issue: Hyperlinked Portfolio Items have to be clicked twice on an iPhone. The first click moves the blue progress bar across, the 2nd click actually opens the hyperlink. How can I fix this bug on the iPhone?
Thank you for your time and consideration.
Thank you for your comment. We will carefully check our files again. This time we will fix it. Please give us some time. We changes the developer. Our previous developer ( Whom developed this item ) Left the team.
Okay, thank you.
We are sorry, we still working on it.
Awesome theme, except the main.js file is missing the custom select. My select is not working.
Thank you very much for your kind opinion. We updated my main.js file. Please download this item again. It’e free for you. Hope you will give us a good rating. Best Wishes, XeroTheme
Nice work gud luck
Thank you
