128 comments found.
Dear Team, Demo 10 is not in the download – I can not install the demo content! Please tell me what to do – otherwise I would please you to install it for me. Thanks!
Hi, yes ended Demo 10 is missing on the package, sorry! I will update the theme soon to add it. In meantime i answered your email, please check it. Best Regards
It there any way to wsitch to multi page, I am currently on one page layout.
Hi, you just need to change the template of the pages to Multipage template. Best Regards
Sorry but where is there such option? It may seem stupid but I don’t see it.
Got it, thanks!
Great! 
Hi
Couple of pre purchase questions
1) is this theme compatible with Woocommerce 4?
2) Would Memberpress / Ultimate Member be compatible?
Hi,
Thanks for your interest on my work.
Regarding your questions:
1) Yes the theme is compatible with woocommerce 4.
2) Honestly i never test that plugins, but the theme follow all the guidelines from WP codex, so i think it will be also compatible. After you purchase the theme and test the plugins, if the plugins don’t work, i can offer you the refund.
Best Regards
Hi, thank you that’s great
One more question please – I particularly like demo 10, if I imported it is it possible for me to add products/shop to it?
Hi, yes you can setup woocommerce in all presented demos 
Best Regards
Hi. The gallery plugin is too complicated. In other templates you have a simple box of options.
Is there a way to edit the appearance of all the selected items or should I go one by one?
Regards.
Hi,
When you edit one item, the other items of the cubeportfolio are automatically update. You can learn more on the plugin author videos https://www.youtube.com/watch?v=lQigZ0DwXKU
If you need more help from me, please post your questions on the support site https://treekode.ticksy.com/
Best Regards
I’m sorry, but no. I send you a ticket.
Hi again. Hi. I would like to make in the portfolio a filter similar to that of this website (it has three dropdowns according to the mother and son category):
https://fritzhansen.com/en/products/chairs?showType=productI don’t know if it’s possible with “Cube Portfolio”. Maybe in the paid version?
Do you know any plugin that can make it compatible with your template?
Greetings.
Hi,
Sorry but that’s not possible to do with the theme or with cubeportfolio, and i don’t know a plugin capable to do it.
Best Regards
Ok. Thanks.
Hi. When installing the icons I get the following error:
Couldn’t add the font. The script returned the following error: Wasn’t able to work with Zip Archive
How do I solve it?
Hi,
Many thanks for your purchase truly appreciated!
That error means your server don’t have that extension installed. You need to ask to your hosting provider to install ZipArchive extension for you.
Best Regards
Ok. Thanks.
Hello, just wondering why the password protection option isn’t working on any of the pages on my website?
Hi,
Sorry for the late reply, but I wasn’t at the office last week. I’m not sure if i have that wordpress option activated on my theme, i will need to check it. I will give you feedback asap.
Best Regards
Hi,
we re having a problem with portfolio. When you click on in photo gallery doesn’t appear. As you can see in console there an jquery error “Cannot read property ‘outerHTML’ of undefined”
How can we fix it?
Thanks for helping
Hi,
Many thanks for your purchase, truly appreciated! Please note that all support requests are conducted to the support site. Post your questions here https://treekode.ticksy.com/ for that we can help.
Best regards
Hi Please help me to solve this
Fatal error: Uncaught Error: [] operator not supported for strings in /home/customer/www/sapienceglobal.com/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /home/customer/www/sapienceglobal.com/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home/customer/www/sapienceglobal.com/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /home/customer/www/sapienceglobal.com/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /home/customer/www/sapienceglobal.com/public_html/wp-content/plugins/revslider/revslider.php(162): RevSliderAdmin->__construct(’/home/customer/...’) #4 /home/customer/www/sapienceglobal.com/public_html/wp-settings.php(305): include_once(’/home/customer/...’) #5 /home/customer/www/sapienceglobal.com/public_html/wp-config.php(77): require_once in /home/customer/www/sapienceglobal.com/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71
Hi,
Please make sure you have the latest versions of the theme and plugins installed. Download the latest version from your themeforest account and then to update you just need to install this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ and follow the steps on the theme doc http://docs.treethemes.net/maple/#updatetheme
If you need more help, you need to have valid support time, and post your questions here https://treekode.ticksy.com/
Best Regards
Hi,
The social icon doesn’t appear since few weeks. just the “picture” of icon. A square appear instead the icon. I can click but the picture doesn’t appaear.
Thanks for your help !
Hi,
That can be the server blocking font icons. Ask to your hosting provider, they may help with that issue.
Best regards
Does it come with a “Commin Soon” page in same look and feel ready to deploy?
Hi,
Yes it comes like the live preview. Then to deploy, you only need to add it as frontpage on Settings -> Reading
Best Regards
hi! The custom CSS on letterspace doesn’t work. Could you check it?
h1{ letter-spacing: 0px; } h1,h2,h4,h5{ letter-spacing: 0px; } h3, h6{ letter-spacing: 0px; } .stats-block .stats-text, .proj-content h4{ letter-spacing: 3px; } h4.vc_tta-panel-title, table h5{letter-spacing:0;}
secondary_footer .footer_custom_text.left {
padding-left: 0; margin-top: 20px; margin-left: 0; border-left: none; }
flickr li img {
filter: url(“data:image/svg+xml;utf8,#grayscale”); /* Firefox 10+, Firefox on Android / filter: gray; / IE6-9 / -webkit-filter: grayscale(100%); / Chrome 19+, Safari 6+, Safari 6+ iOS */ -webkit-transition: all .2s ease; -moz-transition: all .2s ease; transition: all .2s ease; }
flickr li img:hover {
-webkit-filter: grayscale(0); filter: grayscale(0); filter: none; }
Hi,
Try add an !important, like this h1{ letter-spacing: 0px !important; } And check your code, you you have some missing } there.
If you need more help from me, you need to renew your support and post your question here https://treekode.ticksy.com/
Best Regards
would it be possible to display the cart symbol in phone vertical view?
Hi,
Yes, add the following code o Maple Options -> Custom CSS
@media only screen and (max-width: 479px){ header .maple_right_header_icons { display: block; } }
Best Regards
thanks that worked really well. it improves the usability when having a shop
Great!
Hi,
I cannot find that issue on my dev installations. Check if you have some extra plugin, that not come with the theme, that may be causing the issue.
Also try update the theme and plugins to the latest versions, you just need to install this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ and follow the steps on the theme doc http://docs.treethemes.net/maple/#updatetheme
Best Regards
Hello I’ve had this theme for over 2 years and sadly haven’t updated the theme since first installed because the site has performed great but now I can’t use the visual composer. Is it possible to update the visual composer without updating the theme if I delete the old version of the plugin then install the latest version from the themes folder?
Hi,
To update the theme and plugins you just need to install this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ and follow the steps on the theme doc http://docs.treethemes.net/maple/#updatetheme
Best Regards
Thank you but is now I can’t use the Builder because it says its not activated. Do I get a license somewhere? I thought it was included free with the theme?
Hi,
You don’t need to activate the page builder to work with Since the new wordpress version come with a new builder, you need to Install the recommend plugin Classic Editor for wordpress, to have the classic editor and the page builder functionalities.
In relation to the license, I cannot provide the licenses of the plugins, i’m not allowed. I purchased extended versions of the plugins for that i can bundled them on the theme, but i cannot provide the licenses, they are only for me, the author of the theme. Also you cannot update the plugins because they are custom versions, i have code that you will loose in case of update. Updates are handled by me, when i update the theme, i will update the plugins as well.
Best Regards
Hello. First of all, very nice theme. I am facing styling issue in Contact form 7 drop-down menu. Please let me know how do I share it to you.
Also contact form is not working. Even on your demo it is not working. on send email it should be submitted and a confirmation message should be received, however, that’s not the case.
Hi,
Many thanks for your purchase! Please post your questions on the support page https://treekode.ticksy.com/ for that i can take a better look.
Best Regards
Submitted a ticket. Please respond as soon as possible as we’re waiting for Go-LIVE. Thanks.
Awsnered already Best Regards
Hi, is it multilingual ready? Thanks
Hi,
Thanks for your interest on my work. Yes the theme is compatible with qtranslate and wpml.
Best Regards
There is a problem with the load more posts function loading same previous posts. Is this an issue with the recent update and is anyone else having this problem with this theme?
Hi,
Sorry i cannot find any issue on the theme related to the load more functionality. Please check if you have installed some extra plugin that may be causing an incompatibility issue with the theme.
If you want that i take a look at your site you need to have valid support time and post your questions here https://treekode.ticksy.com/
Best Regards
I have installed the theme on a blank subdomain and the issue is still there. Seems to only work correctly on the masonry page set-up. The issue is in the theme code but I don’t have the time to go through the code to fix it.
Hi, i tested on my dev installations all navigation types, and all of them seems to be working. Can you please send me your website link and wordpress login details to this email hello@treethemes.net for that i can take a look at it? Best Regards
Hello. Can a right sidebar be added to your one page Maple theme?
Hi, no is not possible to use sidebars with widgets on onepage templates, you need to use page builder rows/columns with page builder elements. Best Regards
Hello, I am having trouble loading some 900/450 px. images in Cube Portfolio with inline slide. When you open a project it seems to stretch the image to the monitor margins (not keeping to the original size). Also opening a project overlaps with other images form near projects. Is his a known issue? Anyway, nice work!
Hi,
Many thanks for your purchase, truly appreciated! Please note that all support requests are conducted to the support site. Post your questions here https://treekode.ticksy.com/ for that we can help.
Best regards
