1433 comments found.
Not sure what is happening with the theme, but every time I go to one of the menu item I am getting a black screen. If I open the link in a new tab then the link is working. The website URL is: https://aghrealtygroup.com/
I use: Real PlacesVersion: 1.2.2 If I add the new theme that I think is version 1.8.4 then the website looks different and it has the same issue.
I know is the theme because I disable all the plugins and with no help. Once I changed the theme I was able to load the website. 1) What I have to do to have the website loading correctly? 2) How do I update to the newest version of the theme without destroying the layout. 3) Do I need to change the child theme? I use Real Places ChildVersion: 1.2.0.
Thank you.
Hi,
Your mentioned issue is related to jQuery’s upgrade in WordPress 5.6 and we have resolved this in RealPlaces 1.8.6 update.
So, Use 1.8.6 instead 18.4 and make sure to update related plugins afterwards. Also make sure to clear you caches before testing.
Let me know how it goes.
Regards
Here you go. I used RealPlaces 1.8.6 and I overwrote Real PlacesVersion: 1.2.2. And I completely destroyed the website: https://aghrealtygroup.com/.
I asked you what do I do, to use the new theme without destroying the content but seems that, after I overwrote the theme it lost everything that it had.
Have you installed/updated required plugins ?
Navigate to [ Dashboard → Appearance → Install Plugins ]
You can also consult http://documentation.inspirydemos.com/realplaces/installation-and-activation/#install-required-plugins
Let me know…
Thanks for your help! Everything seems to be working.
Good to know 
how we remove A Theme by Inspiry Themes
Hi,
PURCHASED tag is not being displayed with your username. So, If your client purchased the theme then ask him for purchase code and use that to register at our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there, so that we can assist you properly.
Regards
I edited a property and changed the Preview Image. But for some Users, still showing old image. Even after clearing cache from their laptop. For some Users shows correctly. Even deleted the old image, updated the property, then added new and again updated. Still facing issue
Hi,
This is clearly a cache issue. Make sure to clear all layers of cache, Like server level cache, WordPress plugin level cache and CDN cache.
If you want our team to take a closer look at your website then please register at our support website and ask your question over there with your website access details.
Thanks & Regards
Dear Mates, first I wish a happy new year to all!
It’s very frustrating, but we can’t make WordPress Milestone Update 5.6 because the site after the upgrade doesn’t work correctly! What can we do? We are very appreciative of your help! The domain: mdbauprojekt.de. I’m sure the reasons are in incompatible theme code… How can we solve this problem, please?
Sincerely your Ron Maier / JUICYDESIGN
Hi,
You are using a very old version and that is why you are facing such issues.
Kindly consult updates log on https://themeforest.net/item/real-places-responsive-wordpress-real-estate-theme/12579089 and update your theme and related plugins to latest version.
Regards
For any further assistance, You can register/login at our support website and ask your question over there. So that our support team can assist you.
Hi guys,
I had previously tweaked my install of this theme to allow html in the “Price Postfix” field, however recent updates appear to have changed the way that you strip html from everything.
Can you please either:
a) clarify how I can stop it stripping html from the Price Postfix field (I want to use a span and custom class here) or
b) add an option to prevent stripping of html from property values/fields.
Thank you!
Hi,
Please register at our support website and ask your question over there, So that our support team can assist you.
Please consider renewing your support as it has expired, I hope you understand that providing technical support takes time & effort which results in a certain cost for business.
Thanks & Regards
Hi there,
Thanks for your reply!
Not super thrilled with renewing support to fix a problem that was introduced from a chance on Inspiry’s end, but if you’re guaranteeing you can fix the issue under the support plan, I’ll renew today
(I just don’t want to renew the support plan only to be told that what I’m asking for isn’t covered by it, haha)
Hi,
Support team can resolve this with a temporary solution ( as that solution will be overridden by next update ) and we will provide a permanent solution for this using WordPress filter hooks in future updates as related code reside in plugin instead of theme.
Regards
Thanks! Support renewed, ticket lodged
Hi – I have purchased this theme on 04 Jul 2016 and install to customer. Until I update latest WP version it was working fine. after WP version update them links not working check – https://www.victorgamage.com/ – it goes to black screen .. could you help.
Hi,
After updating theme, make sure to install/update required plugins by visiting Appearance → Install Plugins page.
Also consult https://support.inspirythemes.com/knowledgebase/how-to-update-realhomes-theme-to-the-latest-version/ for more information.
For any further assistance, Kindly register/login at our support website and ask your question over there. So that our support team can assist you.
Regards
Hi, how do i add agent contact under each property
Hi,
First of all, you must add the agent’s contact details while editing or adding the agents. Then you can assign an agent to the property while adding the property.
Add Agent: http://documentation.inspirydemos.com/realplaces/adding-agent/
Assign Agent to a Property: http://documentation.inspirydemos.com/realplaces/adding-property/#agent-information
Please create a support ticket using the link below for any further assistance or question, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hi, the theme is showing a black screen of #swipebox-overlay everytime anything is clicked, since the last update of the theme. I updated the theme to the lastest version Wordpress Admin let me: 1.8.1. Why is Wordpress not letting me update it to 1.8.6 either?
Hi,
Download the latest version and update the theme manually https://support.inspirythemes.com/knowledgebase/update-theme-manually/ if you are not able to update it automatically https://support.inspirythemes.com/knowledgebase/update-theme-automatically/
Regards
For any further assistance, Kindly register/login at our support website and ask your question over there. So that our support team can assist you.
Hello, why does my website stop working when the software update to 5.6 is made in wordpress? I had to restore the website back to the old version. Are you going to update the theme anytime soon so i can update the software to the latest version? thank you very much best regards.
Hello,
Please update the theme installed on your website to its latest version which 1.8.6 as we continuously release updates after every WordPress version release to add compatibility and support for the latest WordPress features.
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Thanks a lot 1.8.6 fixed my issue too
Awesome
I’ve updated the theme to Version: 1.8.6 – but still the website is showing a black screen on most pages: http://bestbocasrealestate.com/
Hi,
The same version is now running on demos https://rp.inspirydemos.com/welcome/ and it is working fine.
Please make sure to clear your cache and test your website.
Regards
Hi there, Since the latest WordPress update all non home pages are getting a black screen with arrow. Please try here: https://www.dreamingflorence.com/ and open any page. Hope you can fix soon.
Hi,
We are working on releasing an update with the fix and you will have it within few hours.
Thanks & Regards
Hi,
RealPlaces Version 1.8.6 that fixes the above mentioned issue, is available for download.
Regards
Hi there, Since the latest WordPress update all non home pages are getting a black screen with arrow. I believe this is a bug with swipebox and most likely with the new jQuery changes. Please try here: https://www.austinhawk.co.uk and open any page. Hope you can fix soon.
Hi,
We are working on releasing an update with the fix and you will have it within 24 hours.
Thanks & Regards
Hi,
RealPlaces Version 1.8.6 that fixes the above mentioned issue, is available for download.
Regards
Hi, i just installed the theme. But how come, after a successful sign up and someone tries to login, someone does not actually login.
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
cuando comparto un enlace de mi web en facebook la imagen no aparece y según el depurador de facebook este es el fallo: La propiedad “og:image” debe proporcionarse de forma explícita, incluso si puede deducirse su valor a partir de otras etiquetas. alguien puede ayudarme con esto?
Hi,
Thank you for reaching out to us.
You can install and activate Open Graph plugin to have the open graph meta tags added to each post, property and page for social networks.
We are also going to add the open graph meta tag support in a future update.
Please let me know if you have any other questions.
Thanks & Regards,
Can i change lable name about property features? For example lables like Area, Bedrooms etc.
Hi,
Thanks for taking interest in this theme. Labels you mentioned can be changed but not directly from theme options, We are going to provide easy options for these labels in theme’s update that we are preparing for coming week.
Regards
what is the username and password for live demo
Hi,
Thanks for taking interest in this theme.
Demo user access is disabled for now as we have recently migrated demos to new server and some configurations remains.
You can check admin side interface through screenshots https://tppr.me/8iMe given at https://themeforest.net/item/real-places-responsive-wordpress-real-estate-theme/12579089
Thanks & Regards
dear authors, as long as i know, we have to pay google for using the maps. Is it true for this theme? If yes, how much do i have to pay to use all the map features?
Hi,
Google Maps are free up to a reasonable volume https://cloud.google.com/maps-platform/pricing but you need to add your credit card to get started with it.
Regards
Hi! Is this theme compatible with WP 5.5.1? Thanks.
Hi,
Yes, RealPlaces demo websites are already using WordPress 5.5.1.
Regards
El mapa de Google no funciona. No reconoce ninguna ubicación y hay que arrastrar desde la ubicación por defecto (Miami), hasta el punto geográfico exacto que necesitas.
Hi,
One of the most common reasons for the Find Address not working properly is the APIs required for geocoding detecting is not activated.
It will not work if you have not activated the Geocoding API Services for your Google Maps Project which you created to get Google Maps API Key.
So, you can find it in the APIs section and Enable it for the project as guided in Step 5 of this documentation part – http://documentation.inspirydemos.com/realplaces/google-maps-setup/
If the issue persists then let us know.
Thanks & Regards
he probado este procedimiento habilitando diferentes apis y el problema persiste
Hi,
Please send me the login details of your website by email at usman[at]inspirythemes.com.
Thanks & Regards
hola. Envié los datos solicitados y no he recibido respuesta. Gracias
Hi,
I will inspect the issue and update you shortly via email.
Thanks & Regards
