1203 comments found.
Hi, I have an issue with the comments section.
The comments font is different from the font that I have set up for the website in the Typography settings. And there are no settings for the comments font
Hi friend
hope your weekend is going fine,
Thank you for reporting, we will add this option at the next update today
Please stay tuned!
“Today” is from what day, can you please specify a date?
Hi friend
hope you are fine,
I’m really sorry for the delay, the final date for the release is by 24 Sept if not before that, please stay tuned and thank you for your patience 
Hi,
I am trying to embed a video from OneDrive. As per Microsoft’s advice, I went to OneDrive Web and generated embed code from there. However, when I use HTML block and paste the generated iframe code, nothing is shown either in the editor, or when I preview the post. Please advise.
Regards, Shakher Sharma
Hi friend
hope your weekend is going fine,
Can you please send me login info and the iframe code to support[at]ahmad.works so that I can investigate the issue and fix it for you?
Thanks!
Hi, Sorry but I won’t be able to share the login credentials. Is there anyother way you can resolve it? May you please create a free login at One Drive or Google Drive and let me know the steps? Thanks for your help!
Ok, no problem. Please send me the website page that you are trying to include the iframe in 
I am trying to include it in standard post (https://shakhersharma.com/hello-world/). I have removed the iframe code in the meanwhile since it was not working.
Hi friend 
Please re-insert it and let me know so that I can investigate why it’s not working. the code is still there, so I will just need to know why it’s not executed 
Hi, I have added a sample video. A few seconds after the page is opened, it plays the video on a new page. Please advise.
I see, can you please write me the iframe code?
Never mind, I got it. Please stay tuned 
Thank you for your patience, first add a new Video block from Gutenberg, then add your video link, but replace embed with download,
For example, the iframe code is:
<iframe src=”https://onedrive.live.com/embed?cid=B708775FCBDEF276&resid=B708775FCBDEF276%2136951&authkey=AEnUqnfeEMCo_hc” width=”320” height=”180” frameborder=”0” scrolling=”no” allowfullscreen=””></iframe> <script data-cfasync=”false” src=”/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js”></script>
Get the link between ”” after src=
https://onedrive.live.com/embed?cid=B708775FCBDEF276&resid=B708775FCBDEF276%2136951&authkey=AEnUqnfeEMCo_hcChange embed to download
https://onedrive.live.com/download?cid=B708775FCBDEF276&resid=B708775FCBDEF276%2136951&authkey=AEnUqnfeEMCo_hcthen include it in the video block and let me know the feedback. 
Many thanks! It worked 
You are welcome anytime buddy
Please feel free to ask anything, we are here to help!
Also, if you like us, I’ll be very grateful if you give us five stars on Themeforest https://themeforest.net/downloads
Your rating encourages us to provide more updates and support 
Hello, I try to get the ‘Leave a comment’ box get enabled. I set all the settings in the Wordpress discussion menu right but still it doesnt appear. Can you help me?
Hi friend
hope your weekend was fine,
Please try and let me know the feedback!
Hi, I have updated the theme, and afterward, it is malfunctioning. Can you please help fix this issue.
www.cleandata101.com
Regards, Syed Baqar
Hi friend
hope your weekend was great,
Can you please send me login info to support[at]ahmad.works so that I can check the issue and fix it for you?
Thanks!
Dear, Email is not going through. There is some problem with the email you provided. Can you please check and revert.
Hi friend 
I’ve checked, please try again support[at]ahmad.works
Waiting for your feedback.
I have sent the login details two days ago.
Hi friend
hope you are fine,
Got it, thank you for notifying
Please stay tuned while I check the issue for you.
Thank you for your patience
You are using
LiteSpeed Cache plugin whose css settings was corrupting the theme’s css files, I disabled them temporarily until we figure out the conflict with LiteSpeed Cache plugin and fix it in a new update 
Hello! How can I center the post title, meta and underlying text excerpt? I would like to do something like this https://preview.themeforest.net/item/writing-blog-personal-blog/full_screen_preview/11547928?_ga=2.39260515.1952867853.1599858202-377425046.1599858202 on my website but cannot center the elements mentioned above. The same goes for the sidebar, how can I center the widget titles and text? I appreciate your time. Thank you!
Hi friend
hope your weekend was great!
You will need to set posts width to narrow from (Appearance > Customize > Layout > General Settings > Posts Content Width > Narrow) 
To center the sidebar titles and text add this custom css to (Appearance > Customize > Additional CSS) 
.info_sidebar { text-align: center; }
Please try and let me know the feedback 
It worked! Thank you so much for your help!
You are welcome anytime buddy
Please feel free to ask anything, we are here to help!
Also, if you like us, I’ll be very grateful if you give us five stars on Themeforest https://themeforest.net/downloads
Your rating encourages us to provide more updates and support 
Thank you for your help once again. Done.
If I want to place the top bar menu at the centre of the page, do I need another CCS code or is there another way to do it? 
Hi friend
hope your weekend is going fine,
Do you want the menu only without the social icons and search icon?
Yes. Exactly. Only the menu. No social icons nor search icon. Thank you! 
I see, please try this code and let me know the feedback 
@media (min-width: 768px) {
.main_menu.pull-left {width: fit-content;
float: unset !important;
margin: auto;}
}
It worked beautifully! Thank you so much for your time and help.
Have a great Sunday!
You are welcome anytime buddy
please feel free to ask anything, we are here to help!
Enjoy Writing and have a great Sunday too!
Hi! I hope you are having a good weekend. I have a question. In the post page, how can I centre the Post Title and the meta? I would like to those two ‘items’ centered in the page but only in the post page. Could you help me with that? I appreciate your help and thank you for your time.
Hi friend
hope your weekend was great,
Thank you, it was nice! hope yours was too
Can you please add this css code to (Appearance > Customize > Additional CSS) 
.blog_posts_single > .blog_post_container .blog_post_title,
.blog_posts_single > .blog_post_container .blog_post_meta {
text-align: center;
}
.blog_posts_single > .blog_post_container .blog_post_meta span {
float: unset;
}
Please try and let me know the feedback!
Again, it worked perfectly. You rock! Thank you so much for your help and time! 
Hello! I have a question about my blogpage. I’d like to add a shortcode (carousel plugin) between the post and the footer. Is there an option to do this?
Hi friend
hope your weekend was great,
Thank you for purchasing Writing, I’m sure you will like it!
Unfortunately this option isn’t available, but I can provide you custom function to add it, please contact us at support[at]ahmad.works for more details 
Thanks!
Hi, I have sent you two emails with no answer.
Hi friend
hope you are fine,
Sorry for the delay, I’ll check it for you. Thank you for notifying 
Do you guys still support this template? I sent an email 15 days ago and still no answer.
Hi friend
hope you are fine,
Can you please re-send the email with a link to this comment? 
Thank you for your patience and understanding.
Hello, the word label and category cannot be translated. Specifically on the archive pages. Can you please advise me how to do this?
Hi friend
hope your weekend is going fine,
Thank you for purchasing Writing, I’m sure you will like it!
You can change the label from (Appearance > Customize > Categories/Tags Settings > Categories Settings > Categories Title Start) 
Please try and let me know the feedback!
Thank you, it helped me 
You are welcome anytime buddy
Please feel free to ask anything, we are here to help!
After updating, the translation of the template into Czech does not work for me ..: /
Hi friend
hope you are fine,
Can you please send me login info to support[at]ahmad.works so that I can check the issue and fix it for you?
Thanks!
Hi, yes, I sent you an email.
Hi! On a cellphone, how can i get a little more space between the tagline (below) and the icon for the sliding sidebar? Everything else looks super. Very happy with the theme!
Hi friend
hope your weekend is going fine,
Thank you for purchasing Writing, I’m glad that you like it!
Please add this custom css to (Appearance > Customize > Additional CSS) and let me know the feedback 
@media screen and (max-width: 768px) { .header_logo_wrapper .header_info_wrapper, .top_menu_wrapper .site_logo_mobile_topbar .header_info_wrapper { top: 10px; margin: 0 auto; } }
Thanks!
Worked like a charm after some small adjustments! Thank you!
You are welcome anytime buddy
Please feel free to ask anything, we are here to help!
Also, if you like us, I’ll be very grateful if you give us five stars on Themeforest https://themeforest.net/downloads
Your rating encourages us to provide more updates and support 
Hi Ahmad, Can you please help on the previous request ? I am really struggling here. Most importantly would like to know why responsiveness is not working ?
Please disregard this one just got it fixed by disabling avada plugins
Hi friend 
Great to hear that, I have already deactivated them for you but it seems that they were enabled again.
yes, I did it by mistake, can you advise on why lost the title on the post page
Hi friend 
Please stay tuned while I check it for you 
Hi, Just resent ! Can you please check
Got it, thank you
Please stay tuned while I check the issues for you 
Hi friend 
Thank you for your patience, I’ve investigated the issue and found out that there were two plugins (Avada builder and Avada Core) enabled, although they are made for Avada theme, they caused conflict with Writing theme and Writing Core code. I’ve deactivated them for you
Please check and let me know the feedback!
I just disabled them and it does work, but I do see the heading of my post gets overlapped by the header. Can you advise whats going on ? Also it doesnt appear at all ont he post page on the web or ipad. Appreciate your help.
Hi friend 
Please stay tuned while I check it for you 
Thanks for prompt reply ! I have already sent you userid and password. at support[at]ahmed[dot]works.
Hi friend 
Sorry, but it’s ahmad not ahmed. Please fix the typo and re-send it 
Thank you for your patience.
Ok, I am sorry but this is becoming a little frustrating as there is no resolution currently. There is a bug in your About widget, the website is obviously not responsive on mobile. I am waiting for these to be fixed so that I can launch proper site and the support here is extremely slow. If you cannot fix this, please refund and I will remove this theme. Else I will have to file a dispute. Sorry, but please try and understand the situation.
Hi friend 
I already answered your previous comments and asked to send login info to support[at]ahmad.works so that we can investigate and fix this issue for you as we cannot replicate the issue on our side 
Thank you for your patience.
Hi A-Works, There are several issues with this theme, first of all it doesnt fit properly in potrait mode on mobile phones, and is not responsive even on tablets. IN the widgets whenever I add about author I get a fatal php exception and no other theme works. below is the exception. As soon as I remove about author widget everything starts working again.
PHP message: PHP Fatal error: Uncaught Error: Call to undefined function asalah_get_attachment_id_by_url() in /usr/share/nginx/html/wordpress/wp-content/plugins/writing-core/widgets/about.php:51
Please urgently help, I am tired of trying to problem solve this.
Please look at my page on a mobile device www.intoxillectual.com
Hi friend
hope you are fine,
Thank you for purchasing Writing, I’m sure you will like it! Can you please send me login info to support[at]ahmad.works so that I can check the issue and fix it for you?
Thanks!
Hi Team, I am having a weird issue. My blog doesnt adapt properly with mobile websites. Please help what should I do. Here is the page www.intoxillectual.com
Hi friend
hope you are fine,
Thank you for purchasing Writing, I’m sure you will like it! Can you please send me login info to support[at]ahmad.works so that I can check the issue and fix it for you?
Thanks!
Hi team, I keep seeing this message to apply license, how do I apply the license.
Hi friend
hope you are fine,
Thank you for purchasing Writing, I’m sure you will like it!
If you mean this message:
“The “Regular License” of Writing theme gives you the write to use it in one website only, if you want to use the theme for multiple sites, you need to purchase a license for each site. thanks.”
You can dismiss it safely, it’s just an info message that appears to let users know that they have to purchase license per website if they are using Writing on multiple websites 
Please feel free to ask anything, we are here to help!
Hello, I setup this theme about five years ago and loved it. I just reinstalled it, but found that I can’t get rid of the sliding sidebar button on mobile, even though I set it to ‘Hide’ and took all widgets out. Can you help me out? Thank you
Hi friend
hope you are fine,
Can you please let me know which version are you using?
Thanks!
Wordpress 5.5, Writing 3.760
Thank you for the info, can you please check whether the site width at (Appearance > Customize > Layout > General Settings) is set to 910?
It is
Ok, please try setting it to 911 and let me know the feedback 
Wow! Such a simple fix. It worked! Thank you, very much.
Great, thank you for letting me know, we will fix this issue on the next theme update
Please stay tuned and thank you for reporting.
Also, if you like us, I’ll be very grateful if you give us five stars on Themeforest https://themeforest.net/downloads
Your rating encourages us to provide more updates and support
Enjoy Writing and have a great day!
I did that years ago. Your support has always been top notch.
Thank you for your nice words
I really appreciate it and hope you will always be satisfied with us!
Enjoy Writing and have a great day 
hi i just bought this theme. i have 1 question. is there any option like rating system? like if i review the product i need to put rating on my blog post and that should be visible on the blog and in the blog post page?
Hi friend
hope you are fine,
Thank you for purchasing Writing, sure you will like it!
Unfortunately this options isn’t available but you can try plugins like Rating Widget 
Please feel free to ask anything, we are here to help!
Hello its me again
Im learning a lot this couple of hours. There’s something I dont understand. When I watch my homepage on my mobile I see a burger menu button under the logo. There’s nothing in the menu so I want to remove the button. Can you help me? In the desktop or tablet view I dont see the button.
Hi friend
hope you are fine,
Please add this custom css code to (Appearance > Customize > Additional CSS) 
.mobile_menu_button, .invisible_header {
display: none !important;
}
Please try and let me know the feedback!
You’re very helpfull. Unfortunately It also removed the upper menubutton which I do use. I cant make a screenshot but you will see it when you visit my page www.werkrust.nl on your mobile device. There a two menu of which the lower I want to remove.
Hi friend
hope you are fine,
I see, please use this code instead 
.secondary_mobile_menu { display: none; }
Let me know the feedback!
Hello, thanks for your quick support! I have a question about my blogpage. I’d like to add some textblocks or other items to them. Is there an option to do this?
Hi friend
hope you are fine,
Can you please set some examples or screenshots so that I can help you better?
Thanks!
I dont know how I can send screenshot here. I try it this way. On my, static, homepage I can add textblocks, images, counters, headlines etc… with Cornerstone (themeco). On my Blogpages I have no other content possibility except posts. Is there a way to edit the blogpages?
Hi friend
hope you are fine,
I see, you want to add some content to the blogpage just above the posts list?
Hello, yes. Can you help me?
Hi friend
hope your weekend was great,
I see, this option isn’t available currently but we will provide it in the next update, if you are in a hurry I can provide it for you if you don’t mind sending login info to support[at]ahmad.works so that I can make the required changes 
Thank you for your patience.
Hello,
I really lover your theme. Its clean and simple. I have I question about the dot in the header. Is it possible to change the color?
Hi friend
hope your weekend was great,
Thank you for purchasing Writing, I’m really glad that you like it!
Sure, the dot in the header is having the same color as the main website’s color, which you can set from (Appearance > General Style > Main Color) but to change the dot’s color only, you can use custom css code, please go to (Appearance > Customize > Additional CSS) and add this code 
.logo_dot.skin_color { color: #f47e00; }
You can get the color code from www.color-hex.com 
Please try and let me know the feedback!