68 comments found.
Hi, I have some questions: How to change Pillar Icon in index page? How do I change the Announcements direction path from rtl to ltr? There is a problem with some social media do not appear in the footer? Thanks.
Please send an email at nauthemes@gmail.com, our support team will guide you. Thanks.
I sent a mail a long time ago, but no reply?
You were replied back within 2 hours time even on the Sunday! Please check the screenshot https://prnt.sc/1g24ksj
Do check your emails again!
I didn’t get the mail?
ok, i’ll request the support team to resend it to you!
Theme is activated but the Elementor Page Builder plugin is not activated
how to activate Elementor Page Builder plugin
Elementor Free Version must be activated at the time of installation. In case plugin is making any issue, you can contact at nauthemes@gmail.com. Thanks.
Elementor Page Builder plugin exists but the free version
Did we mention pro version with the theme anywhere?
Hi, when I add an NAUThemes widget on the page, some generic text gets added. How do I edit that? the widget doesnt give me that option.
eg.: for the about us 3 widget, there is a generic text about “jamia is the #1 islamic….”. How do I edit that?
Hello,
There are options to edit all the text in elementor widget. Click on ‘edit with elementor’ on the top bar and check the options. There are number of options, scroll down on the widget pane to see more options.
We have received your email as well. Sending Screenshots there. Thanks.
How to change Pillar Icon in index page?
Hello,
There is an option given to add custom icon class there in the field. You can contact our support team at nauthemes@gmail.com for more help.
Thanks.
Are it support rtl (arabic)?
Yes, it does support RTL. Thanks.
Activate Theme with License Code, but why i can not Activate it when i put the code?
Please contact our support team at nauthemes@gmail.com, it could only happen when reset your installation without de-registering the code first.
can i build everything using visual composer?
This theme supports Elementor Page Builder. Visual Composer is not supported but it will work with this theme but custom widgets are built using Elementor.
Getting Errors with the ingeniofy plugins it does not activate, and giving an error on like 43 ngeniofy/salat-times/PrayTime.php class PrayTime { as it already triggered
You are using multiple plugins for salat times, including a 3rd party plugin causing the conflict. Please deactivate that external plugin and all will be fine. You can contact our support at nauthemes@gmail.com
Thanks.
same here have problem with button of donation.. please check
http://alim.q3tuu11w46-jqp3vy5jj350.p.runcloud.link/campaigns/food-for-refugees/Please contact our support team at nauthemes@gmail.com. It seems like to me an issue with the permalink settings in the dashboard. No worries, our support team can take a look.
Thanks.
Hi n Salam to you, does this seem support audio and video? Like Khtbahs and naseeha videos?
Hello,
You can use 3rd Party plugin to display audio and video inside the theme very easily. You can contact support after the purchase for guidance regarding it.
Thanks.
hi, i want to make this theme into like blogging template like https://preview.themeforest.net/item/lets-blog-responsive-blog-wordpress-theme/full_screen_preview/12340419?_ga=2.170795680.1028160021.1609065823-1796407198.1607018273
will you be able to help me deign it when i have purchased your theme?
thanks
Hello There,
If you want to add custom features or any other new layouts, then you have to pay extra for the modifications and customization.
Thanks.
Is it compatible with learndash?
Yes, You can use LearnDash with it.
i am getting “Cannot load tgmpa-install-plugins.” after i install the theme and activate it and when i click on Begin installing plugins. Please help
That’s strange, but Don’t Worry. Could you please send a mail at nauthemes@gmail.com. Our technical support staff will be there to help you out.
Thanks.
On my Website this is not working properly even Elementor is not working
my website is istikharamarkaz.org
Please contact support with WP logins at nauthemes@gmail.com. They will help you, regarding your issue. I checked your site, but I think currently you are working on it.
Thanks.
guys demo is not showing correctly in Safari
Also how the namaz time works? you mention namaz times for the whole year? i can’t see that option on demo website.
is namaz time displayed and changes automatically according to date?
how are Namaz times uploaded CSV? and is there an option for the namaz times to be displayed for the whole year or with the selection of date
Hello Shaklim,
I checked demo is working fine for me, I tested it with chrome browser. Could you please recheck. If you experience this again, could you please let our support team know about it by sending an email at nauthemes@gmail.com a screenshot will help us to identify the issue at your side.
Thanks.
How do I use home style 4 header on all pages and posts?
For Posts/Events/Archives/Campaigns and all detail pages, header setting is given in Dashboard > Theme Options. For individual pages, edit the page and set your desired header.
If you need further help, please contact our support at nauthemes@gmail.com
Thanks.
Excellent technical support. I recommend. Thank you very much.
Welcome 
Please review your email!
Received and replied back, stay in touch with support team.
Good theme, but blog posts don’t filter by category. All publications of all categories always appear. It is sad not to have been supported to date. I’m still waiting.
Hello Dear,
You must have missed our reply and fix we sent you. Here is the screenshot of our reply to you https://prnt.sc/uljf9k
I’m requesting my support staff to resend you the email. Thanks.
Good morning thank you. However, the date that appears is the date of the day and not the date of publication. Can you solve it or explain how I can solve it?
It’s very strange, please contact support team at nauthemes@gmail.com they could help you in this regard.
This forum is for pre-sale questions and queries. I won’t be able to resolve your issues here. Support team would resolve your issues or guide you.
Thanks.
Ok. Tanks. The Alim theme is real good.
We are glad that you liked our work. We are having great feedback from our buyers/clients and people are loving this project.
Thank you so much
Hey there. I just purchased your theme and while importing the data it’s giving me error “An error occurred while fetching file from: http://alkahflive.com/wp-content/themes/alim//inc/dummy-data/dummy-data-files/elementor/theme-options.dat!" Kindly update. And also, where is the section to activate license?
Hi,
You can directly import the theme-options in Dashboard > Theme Options > Import Export Tab. It will import the settings, You can find the settings file in Sample Content Folder.
Which license you are referring to?
For further help, please send an email at nauthemes@gmail.com
Thanks.
Hi, I’m planning to buy the theme just want to know if slider can be added if so will you help setting up the slider ? Thanks
Yes, Slider is very easy to add. Demo Import adds the slider itself, you can modify it using the Elementor Page Builder too. If you want to use slider plugin, then our support team is there to help you out in case of any problem.
Thanks.
Perfect Thank you!
Welcome
I don’t see the revolution slider in the package and it’s not in the demo content? Even in the documentation it’s says “All Demo Sliders are provided inside the sales package” Please advise…
Revolution Slider is not part of the package, we haven’t shown or wrote anywhere that we are using or providing revolution slider with it. Our other islamic WordPress theme Taqwa does have revolution slider in it. You can contact our support team they could give you more options and help. Nauthemes@gmail.com
Regards,
Hi, This is deceiving in the documentation says there is a revolution slider
I can not paste the picture of the content because there is no option to attach attachments this is what it says in Documentation
“How to Import Rev Sliders Like Demo Version
All Demo Sliders are provided inside the sales package.
The purchase code of the rev slider is only required for regular updates. According to the policy ‘No Author’ on ThemeForest could provide the separate license of rev slider to each user.
Sliders that we presented on the Demo are included in the sales package, just import them in the rev slider panel.
Sliders available here in sales package that you downloaded from themeforest Sample Data\Demo Content\Rev Slider Samples”
This is what you have said in previous comments
” Revolution Slider is not part of the package, we haven’t shown or wrote anywhere that we are using or providing revolution slider with it. Our other islamic WordPress theme Taqwa does have revolution slider in it. You can contact our support team they could give you more options and help.”
I’m not happy about the solution, which you have suggested, As per the documentation please provide the better solution.
Thanks
Okay, Thanks for sharing that it is mentioned somewhere in the docs, which is a mistake on our part. I was referring to that we have not mentioned on the sales page, sale graphic or in item properties.
I asked you earlier to connect with our support personal, they will help you out regarding this issue. Because, It’s difficult for me to guide you how to replicate the demo slider we have shown in our demo at your side.
Regards,
I’ve informed the support team regarding your query, Please email them at nauthemes@gmail.com they are waiting for your email so they could connect with you.
Thanks.
Thank you for resolving this issue in timely manners. Imported the demo content no issues made changes according to my needs. Support team helped a lot.
Regards C.F
Welcome and thanks for letting us know
