426 comments found.
Hi,
when I try to change something in the css theme (lemon-dentist), first, I can’t edit in File Manager of Control Panel, because it is larger than 1 MB. Second, If I do that via ftp, no changes affected. Actually, it can’t apply new version of css change. I want to change this: wp_content/themes/lemonspa/assets/css/lemonspa.css. So, when I replace file, reload page, it seems lemonspa.css is reverted to its original state. I need help ASAP.
Kind regards, Milan
Hi Milan, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hi, I opened it. thank you
Hello, How many installations can I make of the theme? Thank you
Hi, With once licence you can have option to install any our demo for your 1 domain website! Thank you!
Hi How are you? I have a question. If I buy the theme. SO how many website i can you that theme? only 1 or unlimited
Hi, with 1 licence theme you can just use for only 1 domain website !
Thank you!
My Visual composer component not getting displayed in theme pages. website : beautyforalluk.com
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello. I bought lemon Wordpress theme on Envato (theme forest). While activating your theme, I received this message: Something went wrong on get purchase information: cURL error 60: SSL: no alternative certificate subject name matches target host name ‘api.beplusthemes.com’. Could you please help me out resolving this issue?
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
There is no answer for a long time. When you are going to reply?
Hi, We have discussed with you on the ticket. Please check the ticket. Thank you!
Kindly help me I have submitted the ticket from last two days
Hi, We have discussed with you on the ticket. Please check the ticket. Thank you!
I have submitted the ticket but from the last 10 hours even no one did reply on my issue… It’s so bad
Oh, sorry, we’ve get back to you via ticket, please check again there!
Again I’m waiting from last 12 hours…. When you fix my issue????
Hi, I have needed your help. I’m trying to register this theme using the insert purchase code. But purchased code did not work. Please guide me.
Thanks
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you now! Thank you!
Ok
Hi, when I go to install the plugins it says that I do not have permission, I have purchased this template
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you now! Thank you!
Hello,
Yesterday only I purchased your theme. Now when I am trying to unzip the downloaded file, its giving me error.
Kindly help me ASAP.
Thanks
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
I have already submitted the ticket. Kindly help me soon.
Hello,
Yesterday only I purchased your theme. Now when I am trying to unzip the downloaded file, its giving me error.
Kindly help me ASAP.
Thanks
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
I know this question has prolly been asked but I cant find the answer in the comments. I’m using https://lemonspa.beplusthemes.com/lemon-wellness/ and trying to change the logo size. The customize option only changes the text logo size. The theme options part does not have anywhere to change the logo size.
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank!
Hi, when will the WordPress 5.5 template be updated? Total collapse of WPBakery Page Builder Thank you
hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
After the update total collapse My support has expired. The template is not ready for WordPress 5.5 The WPBakery Page Builder does not work Switching the classic editor to HTML The Top Secondary Menu is not set Problem revslider
Hi, We have updated the latest version of the Theme here. Please download the new version and reinstal. – https://drive.google.com/drive/u/2/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF Thank you!
Hi there, I really need to update the theme and WPBakery because it is giving me loads of error and I can’t make any changes to my website. When I also enter my purchase code it gives me this error:
Something went wrong on get purchase information: cURL error 51: SSL: no alternative certificate subject name matches target host name ‘api.beplusthemes.com’
hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
this is my website : https://groominglounge.foundry.nz i face 3 problems on theme 1. the responsive menu not work 3 line hamburger menu as per the original theme not show its show desktop version of menu in mobile
2. https://groominglounge.foundry.nz/services/ on service have option to show all record of service for particulate category but that is not work when i select -1 or 10 or 15 its show only 6 record by default
3 https://groominglounge.foundry.nz/services/ on service page i need to show all the text on place of excerpt can you help me on this or show me the location where is service short-code so i can manage
We have discussed with you on the ticket. Please check ticket.
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Good day,
I have a bug on my site using Lemon Spa.
For some reason my menu items that have sub items, stop showing the sub menu. I can still click the main item link but no sub menu. It was working fine and then just stopped. Can you please assist? (Treatments Menu Item, specifically)
Also, would just like to find out if there is a way to customize the header for mobile?
Website: www.soakspa.co.za
Looking forward to hearing from you.
Kind Regards
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Hello, I just purchased this theme for the third time. I am getting error with the WPBakery Page Builder. Please help me.
Domain: https://mckinleyga.com Username: Admin_McKinley Password: Unbeatable2123
karanmahato906@gmail.comHi,Please check the admin account https://prnt.sc/u2jwyd. And Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Thank you so much for the reply. I have now submitted the ticket.
That was lightning fast. You guys are awesome. Thanks
Hi there, I am interested in the Lemon 3.0 theme. In particular Lemon spa & beauty It looks like a very nice theme. I see that it comes with a booking form. Is this adaptable ? I mean, in the example you cannot choose a therapist. Can i add a seleccion of therapists in the booking form ? And is there a possibility to make a tab in the menu above to view only the therapists ? Now you can only see the therapists in the tab About. Kind regards Rudi Van Kerchove
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
I can not open a ticket because i have no purchase code. It is a presale question. And to open a ticket you have to fill in a purchase code
Ah yeb, i think your idea is possible with plugin booking, we are using this plugin come with Lemon theme https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968 . Please check it out more feature on it. Thank you !
hi, where I can change text color in menu on mobile. There is white text menu on white background. Please open the link https://www.lemonspa.beplusthemes.com/lemon-salon/ on mobile and click on menu, then you see a problem. Thanks
Hi, current we just only support database for WordPress site. So not sure if you can connect database for your another website. Thank you!
Sorry for my English, please look at the screen from my smartphone – https://www.dorisstudio.pl/wp-content/uploads/2020/08/Screenshot.jpg On my website you can’t see text menu. Where is a problem? On your website is the same problem.Thanks