670 comments found.
Nice mobile friendly theme!!
Just a couple of pre-purchase questions
Does your theme have its own Elementor Elements?? If so, please show me..
I am looking for a Elementor based woocommerce Mobile friendly WP theme..
Thanks,
Hello,
Thank you for your interest in our theme
1. Urna Elementor Elements: You can check it here => https://docs.urnawp.com/src/img/elementor-setting-2.png
2. Theme designed for mobile optimization of WooCommerce. You can check by phone
Hi, I love this theme… It fits all requirements of my client…
I felt one issue on using the + & – button for the ajax… when we normally do, it goes like 1, 2, 3, etc,,, but when we click on quick view, then close it, and again press + & – buttons, it goes like 2, 4, 6 etc… If you do it once more it will be like 3, 6, 9 etc.
Could you please sort this out? Thanks in advance.
Hello,
Thanks for your important discovery. We will review and fix it in the next version
Thanks… Do we have to wait till the next update or could you have any solution to fix it now?
You should still wait for the next update
Pre sale question, is it possible to customize product styles? for example it if would like to show on the homepage under the product picture: Product name, Stock status, and attributes. (color and sizes)
Hi,
We can fix that. We will support you
when will we receive version 6.4.1 of WPBakery Page Builder?
Please update by following this video: https://www.youtube.com/watch?v=7SJXerAmQjE
Hello, no pages when demo is imported
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
hello Sr, I have purchased urna theme yesterday, I tried the setup 3 times for fashio_v2 Demo but my demo is not properly imported on Home Page. Latest blog section is not visible. On product there is now icon of compare and wishlist, even on products the name of category is not visible. Plz help me out this whether i did wrong or its theme issue. thanks and regards please reply here or on divyanka.jain999@gmail.com
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello, thanks again for the AMAZING theme , i have one question only, we like to use the Marketplace v2 but we like also to have the ability for sticky menu ( the main menu options) like the “Beauty” is that possible and how ? Thank you
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
This new version is not updating as pages. I do the step by step following the video (https://www.youtube.com/watch?v=Y21HR4ftAic&t=605s) and it doesn’t work. can you help me?
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
my Urna theme not working properly , the sale lable not dissplaying please help
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello !
I am searching for a Woocommerce Theme where its possible to have a really great checkout page. Ideally a multistep checkout that shows the cart with product images at each step to reassure the customer and avoid cart abandonment. Do you plan to develop this function ? Or have an other theme with it ?
Thanks !
Hi,
Do you want to display images on the checkout page? => https://prnt.sc/ur1ok9
We can assist you with that
Hello ! Exactly ! I saw that your Kera theme is doing that. So maybe this new theme fits more my needs ? Because ideally, I would like to avoid having a child theme and have the function on the core of the theme.
Of course it is.
1. You can wait for some updates to come, we will try to fix them
2. You can buy now, we will give it free support for you
Thank you for your answer 
I still have some questions about the checkout. Since there are no shipping options on the demo, I can’t see how the website behave next steps.
For the multistep checkout (like Kera theme), is it possible to have a step to choose the delivery method (and not asking it upfront) ? The same for the payment method. Ideally, I’d like to have a step for each thing (like step 1 : infos, step 2 : delivery, step 3 : payment, step 4 : thank you page/confirmation) – more like Amazon. With a remind of the order at each step with images of the products on the cart.
The checkout process is very important for my customer in order to make her customers feel safe.
My customer is still thinking about it, I am searching for her the best options. And you are one of them for now 
Hi,
You can use the urna theme and add a Multi-Step Checkout support plugin: https://wordpress.org/plugins/wp-multi-step-checkout/How do I turn off WP Bakery updates as I dont want to purchase it?
It cannot be automatically updated. So you don’t need to worry about it
no but i want to turn it off so it doesnt keep saying it needs updating?
You can use the plugin: https://wordpress.org/plugins/disable-admin-notices/
How To Setup As Like https://prnt.sc/uoa1y4
Last Time Comment And 2h Time You Not Reply I back My Money There is no answer as to why this does not work
Support will be delayed on the weekends. Sorry for the inconvenience.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
- 1: does this theme support RTL?
- 2: multi country display?
Hi,
1. The theme supports up to RTL, you can watch the demo later: https://elementor-rtl.urnawp.com/
2. I don’t understand that concept
Hi there, I want to ask a couple questions regarding this template.
1.Are all the templates shown included in the purchase? 2. With all the templates included, can I mix-&-match elements between each template to create a ‘remixed’ template for a website?
Hi,
Thank you for your interest in our theme
1. With one purchase, you will have all of those templates.
2. You cannot combine them. Because each template will have its own style
Hi,
I see your demo uses the YITH WooCommerce Frequently Bought Together plugin (premium version). Do your theme include it? Or we have to buy a license for it?
Thanks!
Sorry, that Plugin is not included, you have to purchase it separately
Thanks!
I have another question. Do your theme includes Elementor Pro or I also have to buy it?
Elementor Pro is not allowed to include. So you must purchase it separately
Last question: Can I build my site look like your demo without using Elementor Pro? Thanks!
Hi, Of course, it is. Our demo uses Elementor Free
PSD files were not included in the downloadable files. We specifically asked for it before purchasing the license. Please share the design files
Please send the ticker here: https://tickets.thembay.com/
I will send you.
Images are showing smaller and tried to make changes as mentioned in couple of comments but did not work. I have raised ticket for the same. #VAT-MZ1-4TZY
You need to remove this plugin => https://prnt.sc/ulh9l9 .Basically, the theme supports that feature.
Hi, just a quick question, what font is the main font used eg on the home sqaures slider etc?
The default font used is “Poppins”.
Which cache plugin best for this website… My server also support litespeed cache .. so can you please suggest which one I can use
You can use the “LiteSpeed Cache” plugin. Configure as our document: https://docs.urnawp.com/#optimization-5
Does this include PSD files for all pages? What about the “Get Bundled Price $228 In One Purchase” mentioned on your website? Does a single purchase with standard license includes everything? if not, how to buy this bundle? i can’t find the link for this
Yes, exactly. One-time buy for everything
Don’t worry, buy it and start building your website right away.
you mean PSD files and all other plugins are included in $50?
Yes
