249 comments found.
Is there a way to delete columns in the footer section? There are 3 columns and I’m hoping to just make it one column that is the full width of the footer. Thank you!
Hi,
Thank you for purchasing this theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues.
Regards,
I’ve noticed that all of my hyperlinks are automatically bold. I can’t see how to unbold them. Please can you direct me on how to do this? Thanks
Hi,
Thank you for purchasing this theme.
This styling can be edit easy via CSS code.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to edit it to what you would like.
Regards,
Thank you
Yes, our support replied you. Please check the email inbox.
Regards,
When I installed the theme on WordPress, it left this message: “Oops! It looks like nothing was found for this query” ? Is this supposed to happen/how do I fix it? thanks!
Hi,
Thank you for purchasing this theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues.
Regards,
Hi there, on category filters, I need to enable an especific category to showing on my webpage box.
For example: In my carousel I show only highlights posts, but they have other categories as well. So they showing twice on carousel and the other category.
Thanks
Hi,
Thank you for purchasing this theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist you.
Regards,
Hi
In the mobile version the main menu is not showing (only the off canvas button). How can I make it visible?
Thank you.
Hi,
Thank you for purchasing this theme.
Please navigate to Appearance > Menus, then refer to “Manage locations” then assign the main menu to the off-canvas menu location.
To effectively assist you with any other inquiries, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Regards,
Hi, I’m trying to make a video post but can’t get the video as the header of the post. I used to be able amend the post type to video and the section to add the URL would appear below the editor, but now nothing happens when I change the post type. Can you please help?
Hi,
Of course, Please contact us via the support URL. We will check to fix this issue for you:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Regards,
Hi,
We are looking forward to hearing from you.
Regards,
I’ve contacted support already. This is now sorted. They should have closed the ticket
Thank you 
Hi, pre-sales question. I’m interested in the theme’s integration capability with woocommerce: 1) Is it possible to show products/collections on the home page? 2) Is it possible to show specific/related store products/collections on a page or blog post? 3) Is it possible to show specific products in the author box, e.g. products created by or related to that author?
Thank you.
Hi,
Thank you for your interest in this theme.
1. Yes, this is possible via the Woocommerce shortcodes.
2+3: Unfortunately, the theme doesn’t have those features.
Regards,
Thanks. Appreciate the fast response. I’ll look deeper into woocommerce. I’m sure there’s ways to do 2/3 with some custom code.
Hi,
Thanks, it is possible and will not difficult if you have a developer.
Regards,
Hi, I have a couple of View More buttons on my homepage that take the viewer to a category page to view all posts in that category. I’d like to know how to adjust how many posts show per page please? It’s currently 10 and looks odd with a 3×3 grid plus 1 extra post on the next line. Thanks
Have actually just found it! For anyone else looking, I found it under Settings > Reading > Blog pages show at most
Hi,
Thank you for purchasing this theme.
Great, glad to hear it.
Feel free to contact us if you have any questions.
Regards,
Hello, i want to edit the pages with elementor but i get this error,
“Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page”
Hi,
Thank you for purchasing this theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues.
Regards,
I found out why (it have a native site builder), but now i have an issue, and is that in the footer i have this “Configuration error or no pictures…” and only shows an “Instagram” title despite i change all the configuration in the footer
Hi,
Great, glad to hear it!
Regarding instagram issue: Please contact us via the support URL and send us your site login credentials. Our support team will check this issue for you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Regards,
Hi
I have a problem: after the last update, I cannot see the pink Composer button anymore. I checked in both Firefox and Chrome browsers. It’s gone and I cannot edit any page.
Hi,
Please ensure that you have update Look Ruby Core plugin after updating the theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues. Regards,
Yes indeed, this was the problem: updating Ruby Core plugin.
Thank you!
Thanks!
Hi! My support expired, but I have a very strange problem. My Ruby composer option disappeared 
When I am editing any page I cannot choose “Ruby composer”. When I am editing an existing page, again I cannot switch for Ruby Composer. It means that I cannot edit the page at all and make any changes. I can see only blank editing page with no option for switch to Ruby Composer.
I checked the Page Composer template. I use the newest Wordpress and the latest version of the Theme. Page attributes are also on. It never happened before. Do you have any idea what happened?
Best regards,
Dorota
Hi,
Please ensure that you are using the latest version. (Look version 5.1)
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues.
Regards,
Hi
Is there an option for adding a favicon?
Thanks!
Hi,
Favicon is default WordPress feature, Please navigate to Appearance > Customize > Site Identity > Site Icon. then upload your favicon image.
Regards,
Great! Thanks!
Hi, you are welcome.
Regards,
Hello I am interested in buying your theme. After checking out the demos I am left wondering about the shop/product options. I see the example product just has and add to cart button. I would like to know if there are more options with in this theme for a customer to select size and color? Even if you could have lengths and color? Thank you for your time.
Hannah
Hi,
Thank you for your interest in this theme.
This is the various select feature of Woocommerce plugin, a base feature of the plugin. So the theme also supports it.
Our support team will be happy support if you have any questions about this after you purchase item.
Feel free to contact us if you have any questions.
Regards,
Hi ! I just upgrade the theme then I found the following error : Uncaught Error: Call to undefined function look_convert_to_id()
Hi,
What method you are using to update? Please ensure that you updated all look theme files and “Look Core” plugin.
Please contact us via the support URL so we can validate your support and help you.
Regards,
Hi,
We replied to you via the email support, Please provide information so we can fix this issue for you ASAP.
Regards,
Hi
How can I change the black colour of the READ MORE box on Home Page?
Or is it possible to add a clickable “Read more…” after the excerpt?
Thanks!
Hi,
Thank you for purchasing this theme.
Please contact us via the support URL and explain details your questions, so we will check to help you.
Regards,
Hi. Im trying to change my font but in typograpgy i dont have that option. How can i change my font type ? Thanks
Hi,
Thank you for purchasing this theme.
We replied through email support. Please check!
Regards,
It’s a great theme I want to buy. However, the image quality of thumbnails is too poor to be considered. Because we are Jewelry, the image quality of the post preview thumbnail should be good, but I don’t think so. Is there a solution?
Hi,
Thank you for your interested in this theme.
The thumbnails size can be changed. If you purchase this theme. I will happy to support and change as your request.
Regards,
Can you solve it by coding? Or can you fix it in the admin settings?
Hi,
by PHP code via the child theme.
Regards,
How do I change the thumbnail orientation from landscape to portrait? I imported the demo content but my thumbnails aren’t showing up how the demo thumbnails are. Is there a way I can define the thumbnail size for each section?
Hi,
Thank you for purchasing this theme.
Please try to regenerate thumbnails, Install the plugin below and run it once:
https://wordpress.org/plugins/regenerate-thumbnails/If not, Please contact me via the support URL and send me your site login credentials, I will check the issue for you.
Regards,
Thank you for your prompt reply! I’ve tried that and still no luck. What I’m asking is, is there are a way that I can change the size that the thumbnails appear on the site? On one post, if I set one picture as the featured pic it’ll appear in its full size (753×942, lets say) but if I switch the pic with another one that is the exact same size then it’ll show up as like 753×500, for example. I’m loving this theme, but it is very important that I get these thumbnail sizes correct.
Hi,
Yes, it is possible but we need to edit a bit in the code.
Please contact me via the support URL and then send me:
1. Your site login credentials.
2. FTP login credentials.
3. The screenshot to show that the layout you want to modify.
I will check to help you.
Regards,
Hi! First of all, great work with this theme! I’ve a pre-purchase questions: 1) There is a way to add the Top menù (displayed above the main menù). I need of three menu: top, main and footer. 2) There is a way to add Breadcrumbs? Thank’s!
Hi,
Thank you for your interested in this theme.
1. Yes, the theme supports topbar you can check beauty demo.
2. this is possible via a 3rd plugin. However, we need to adjust a bit to make display well. I will be pleased to help iif you purchase this theme.
Regards,
Thank’s for quick reply. Regards
You’re welcome. Feel free to contact me if you need anything else.
Regards,
Hi! Is there a way to increase the font size in mobile?
Hi,
Try this code and add it to Look Options > Custom CSS > CSS Code:
@media only screen and (max-width: 767px){
body, p {
font-size: 17px;
}
}
Regards,
