1276 comments found.
Hi,
quick question: how can I edit 404 error page?
Regards, Mark
Hi Mark,
Simply navigate to Liquid > Theme Options to edit the 404 page. Pease let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi,
Thank you for your help.
Regards, Mark
Anytime, Mark.
Hi guys I just noticed that the pagination on my blog pages is not working, it doesn’t change the page. How can I fix it? Or, is there a way to change the pagination on category pages? Thanks
Hi there,
Thanks for your message.
Could you please reach our support team with your site link? We’d be happy to check this closer.
Cheers, TeamLiquid
On my portfolio page I get an error with the main header image. When the page loads it firstly shows a different image and then the image that I uploaded.
Please check here https://bigdrop.gr/portfolio-pelates/
Hi there,
Thanks for your message.
We couldn’t see the error message on the related page. Could you please reach our support team with a screenshot?
Looking forward to hearing from you.
Cheers, TeamLiquid
I have the latest version of Ave installed (v2.7.1), but WPBakery Page Builder is not updating to the latest version of 6.4.1. Is the latest version of WPBakery Page Builder part of the latest Ave update or is their just an issue with my theme setup perhaps?
Hi there,
WP Bakery can be updated by using the Dashboard. It is separated from Ave update. Here is a useful article: https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builder
Please let us know if you need further help.
Cheers, TeamLiquid
Worked great, thank you for the insightful article.
It’s our pleasure!
Guys, your Support doesn’t work. Can’t submit a ticket!
Hi there,
We couldn’t identify the issue. Could you please try this direct link? https://liquidthemes.freshdesk.com/support/tickets/new
Cheers, TeamLiquid
Do you have a built-in Newsletter Pop-up? Or can you recommend one that will work well with your theme?
Hi there,
Yes! ConvertPlug is included for free. You can find it in the main download package.
Please let us know if you need further information.
Cheers, TeamLiquid
Hi, I’ve posted on freshdesk ticket 3 days ago without respond!!! I cannot update WP Bakery on fresh install of wp and theme.
Hi there,
Thanks for your message.
I believe the ticket is already responded. Could you check our article to update WP Bakery Page Builder if you still need help? https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builder
Cheers, TeamLiquid
Hi, where can I see the update list, this link http://ave.liquid-themes.com/changelog/ does not work. I’m thinking of buying your theme.
Hi there,
Thanks for your interest.
We’re currently updating the change-log. It will be available shortly. Thanks for your patience!
Cheers, TeamLiquid
Hello, I updated the theme to the newest version. Now “Fancy Google Map” doesn’t work anymore. The normal “Google Map” – as well added via WPBakery – works. API key has been added. Do you know why it doesn’t work? The only error in the console I see is: “DevTools failed to load SourceMap: Could not load content for https://*.*.com/wp-content/themes/ave/assets/css/theme.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE Thanks!
Hi there,
Thanks for your message and sorry for this inconvenience.
Could you please reach our support team with your WP login details? We’d be happy to check this closer.
Cheers, TeamLiquid
Hello, I have installed Ave theme (Opus 2), but there is problems with carousels. None of them woks how it should. Testimonial carousel didn’t show at all. I did everything step by step like in tutorial, there was no errors or similar things. Bus when I imported demo content – carousels was broken. Something wrong with “flickity”? Maybe I need to upgrade something? Tryed to create all new carousels, but result is the same – not working :/
Hi there,
Thanks for your message.
Could you please reach our support team with your WP login details? We’d be happy to check this closer.
Cheers, TeamLiquid
Hi there, I am having issues updating my website. When I try to update, I get the information, the plugin WPBakery Page Builder is too old. I need a key to update the plugin Can I get a key to update the plugin?
Hi there,
No worries, you don’t need WP Bakery Key. Could you please follow this article?
https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builderCheers, TeamLiquid
Im really starting to hate this theme to many problems after updates and plugin removals!!!!
Hi there,
We’re really sorry for this inconvenience.
Could you please reach our support team with your login details? We’d appreciate more details about the update/plugin issue to fix the problems quickly.
Looking forward to hearing from you.
Cheers, TeamLiquid
Hi there, I am having difficulties updating my website (from 1.2.1 to 2.7 version). When I try to update it, WordPress gives an error. Can someone help me with this? Thank you!
Hi there,
Thanks for your message.
Could you please reach our support team with more details about the error you’re getting? Our agents would be happy to help you if you can provide a screenshot.
Cheers, TeamLiquid
HI… My support expired but I have a huge problem, I have updated the template ant the testimonial slider is not working anymore… please help, it looks broken GenioLibre.com
Hi there,
Thanks for your message.
We’ve checked your website and the testimonial slider works just fine. Could you please make sure there is no cache on your side?
Cheers, TeamLiquid
I had to restore a old backup because it is a live site, but it seems to happen when I updated the theme, now it works fine because I didn’t update the theme
Hi there,
Could you please try to update to 2.7.1 and see if it fixes the problem?
Please let us know how it goes.
Cheers, TeamLiquid
Hey there my mobile menu isn’t working, I’ve been submitting tickets all week but the response time is usually delayed by a couple days. I need to have this particular issue solved by the morning. I’ve submitted a ticket, but if you could please just tell me how to fix the mobile header that would help tremendously.
The mobile menu opens but the links aren’t clickable.. I see a few people have this issue so I want to make sure I can get it solved ASAP
Hi there,
We’re sorry about the weekend delay.
Could you please let us know your ticket ID? Looking forward to hearing from you.
Cheers, TeamLiquid
Hello
Is it possible to add widget to mobile menu?
Thank you
Hi there,
Thanks for your message.
You can add custom elements to the mobile menu. Here is a useful article: https://docs.liquid-themes.com/article/112-mobile-header-elements
Feel free to reach our support team if you need further assistance.
Cheers, TeamLiquid
I purchased your theme a few days ago. After installed it, I found out that other pages is not working. I would like a refund. Please advice how to proceed.
Hi there,
Could you please reach our support team with more details? We’ll check this closer.
Looking forward to hearing from you.
Cheers, TeamLiquid
Can you please advise how to contact your support team?
Hi there,
Sure! https://liquidthemes.freshdesk.com/support/tickets/new
You can also find the related link in the support tab.
Looking forward to hearing from you.
Cheers, TeamLiquid
With the builtin mailchimp plugin, is it possible to redirect a user to a different page upon successful signup?
Hi there,
Thanks for your message.
Unfortunately, it can be done via custom JS only. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi. I bought a theme over a year ago and now I am looking to move my website to a new domain. I don’t want a new theme, I just want to use my existing website. Do I need to purchase a new license? Please let me know what to do. Kind regards, Monica
Hi Monica,
Thanks for your message.
No worries, you don’t need to purchase a new license if you are going to move your current website to another domain.
Feel free to reach us if you need further information.
Cheers, TeamLiquid
I noticed on my site and even your demo sites that the share with Twitter on the blog pages just take you to twitter instead of to a sharing the post page (like it does for Facebook). How can I fix this?
Hi there,
Thanks for your feedback!
We fixed this issue. It will be available with the next update.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
I just updated the theme but still see the issue happening. Has it been fixed yet?
Hi there,
Could you please make sure both Ave and Ave Core up-to-date?
Looking forward to hearing from you.
Cheers, TeamLiquid
