316 comments found.
Hi, It supports RTL?
Hi there,
Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hello, is there a way to pass the logo automatic resizing?, i want it to appears bigger, like 150px square.
Thank for your help 
Hi there,
Please check our article here as it can help you.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hello, are your SVG designs editable? Possibility to integrate another svg image and be able to adjust the animations?
Thank you in advance.
Cordially
Hi there,
Thanks for taking an interest!
Within our theme you do have an option to add svg path, however title area decor svg is within our theme, so you could edit it by editing the theme files.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi, is there a way to disable “add to cart” that appears above the product?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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How to remove those golden stripes on the sides and below the menu?
Hi there,
Thanks for writing in! Within our Laurent Options > General you do have option to choose whether you are having grid lines or not.
Also on every single page you do have the same options.
Laurent Options > General > Grid Lines in Page Background will be applied to all of your pages if set. And page settings will only be applied to that specific page.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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I just bought this theme it is beautiful but my site had issues had to be cleared and everything had to be reinstalled same site same everything but now when i put in my license to reactivate it says its activated on another domain but it cant be any help would be appreciated.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi, can i update the woocommerce plugin to the newest version 4.6.0? Work the theme with that 4.6.0 update ? thanks for answer bye
Hi there,
Last tested version of WooCommerce is 4.4.1. You can try the latest version, but if it doesn’t work, you will have to rollback to 4.4.1.
If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi, your theme is really nice! Have you tested other options for reservations since your last answer to the comment ont this topic (imagine me praying!)
Hi there,
Thank you for taking interest in our theme!
We’re not really sure what you are referring to. Our theme has been tested and works perfectly well.
Let us know if you have any specific questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi,
Many thanks for your theme ! I’m facing an issue with Dark / Light page. I have a light design actually. When I try to set up ‘my-account’ page with woocommerce, I cannot choose colors. I can insert the shortcode, but no options to edit color. Coul you help please ?
Thanks !
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hello, i can’t make the menu stay fixed during scroll (sticky menu). How should i do? It doesn’t work between options even if i set it. Thank you
Hi there,
Thank you for reaching us!
You should be able to set it within our Laurent Options > Header.
If your settings are somehow not being applied you can check our article about it here
If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Wpbakery fronted editor not working.. please help me out
Hi there,
Thanks for writing in.
Please check our tutorial on how to enable the frontend editor.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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We’re getting a couple of JS errors right after a fresh installation (WP / Theme / Plugins):
Uncaught TypeError: Cannot read property ‘createPlugin’ of undefined at jquery.countdown.min.js?ver=5.5.1:6
Uncaught TypeError: e.select2 is not a function at d (modules.min.js?ver=5.5.1:1) at HTMLDocument.o (modules.min.js?ver=5.5.1:1) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at Function.ready (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)
Any idea what might be causing this?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi there,
When I add Google maps with Elementor, I see another map under original which WP bakery adds automatically. Could you please check?
www.bakucafe.ae
Hi there,
Once we check we could not locate any google map on your page. So if you are using WPBakery demo, and building your pages you should stay with WPBakery, if you are using Elementor than you should import the Elementor demo and edit the ages to your needs with this plugin.
If you add your map again we can check this for sure.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi there, thanks a lot! I have fixed. Last question: How can I change logo area width? Because we don’t want square logo. Thanks!
Hi there,
You can simply upload your own logo to have the specific width, it does not need to be square.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi there,
Thanks but please see this page: https://bakucafe.ae/about-us/
Logo on line 
I have bought this theme many months ago but installed now. Therefore, my support time is expired Please help with this logo issue.
Hi there,
Please try to add this code to Appearance > Customize > Additional CSS
.eltdf-double-grid-line-one, .eltdf-header-double-grid-line-one {
left: 160px;
}We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Is this theme compatible with WPML?
Hi there,
Yes, it is.
Let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hello there, I appreciate your help but there’s no response in the help center ticket
Hi there,
Once we check we could see that your request has been assigned so you will for sure get an answer as soon as possible.
Thank you for your patience!
Support
Elated Portfolio part of
Qode Interactive
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Usually, how long dose’t take ?
Hi there,
Our support teams response time is usually within 24h. We do see that your requests has been handled so if you need any further assistance please continue the conversation with our support team. Thank you for your patience.
Support
Elated Portfolio part of
Qode Interactive
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Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Love this. But guys please not all clients want to use ‘Open Table’, it’s an expensive option for smaller restaurants, can you add another option for table booking/s… Thanks.
Hi there,
Thank you for your kind words and suggestion, it is definitely noted. Within our theme you can only use OpenTable. The reservation shortcode looks like this: https://prnt.sc/rurydo
You can read more about their plans here Also if you wish to have another reservation form have in mind that we have not tested other plugins for compatibility and we can’t really recommend nor guaranty that any of them will work.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hello there,
I have a problem in adding the theme on WordPress because I change the hosting “Code is already registered for other domain”.
What should I do?
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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I submitted a day before but no response. It’s necessary I’m in a rush.
Hi there,
Thank you for your patience, we have located your request and can see that your request has been handled so if you need any further assistance please keep the conversation with our support agent.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Which page editor plugin is there in the theme ?
Hi there,
You will get Elementor and WPBakery, and you can choose between them.
Let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hello, Can I change OpenTable Reservation Form to Eat App Reservation Form?
Hi there,
Please note that we have not tested this with our theme, so we cannot guaranty theme compatibility.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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