102 comments found.
Hello, I’m trying to apply the effect to the portfolio as in the demo (https://bim.smartinnovates.com/demo2/).
But when importing the theme, the effect is not active.
How should I proceed?
Thank you
Hello! Please insert the elementor widget name “better portfolio”. Regards.
Bim theme full of bugs .. I can’t even update the site logo Can’t disable mouse hover Documentation useless
No one reply on the Emails I need my money back please , I bought another theme as this is useless for us
Hello! The respective support email was replied in the same day (within 6 hours), please check your mail. Anyway, Still no refund request received, please provide a request to get your money back. Regards.
I checked .. I tried with no luck .. I replied on the Email I need to refund my money .. Can’t find refund link?
Link: https://themeforest.net/refund_requests/new Sent email with marked time: https://prnt.sc/up3sic Regards
Request sent .. Thank you
Given, you are welcome.
Is this price a one time payment and can i use the regular license for Ecommerce?
Hello, Your mail was replied. Kindly check
will i be able to access and download the module templates in the slider revolution plugin? or do I need to pay for license in order to download the module templates?
Hello! You will need to buy a license to access the templates library. Regards
The demo page on the link https://bim.smartinnovates.com/demo22/ does not work properly in internet explorer 11. There is white space on the right side of the page.
Thanks, it’ll be checked to be reflected in the upcoming updates.
Hey, i have a problem in my demo-data folder i have several demo.xml files a bim.wie file but no widget.wie file…
Hello !, Your relevant mail was replied, kindly check. Regards
Hello, i went to edit the interior demo home page and i am getting this message: There is no Portfolio Post Found. You need to choose the portfolio category to show or create at least 1 portfolio post first. Where do i do i go to set this option?
Hello ! Just select the portfolio category to be shown: https://prnt.sc/ugm4lh or deactivate this button to show all categories. Regards.
i have purchased this theme and is running at mbstone.co.uk/home. What i found the theme cursor is not showing with in the page i already spent 3 days on it and has to make site live on sunday.
Don’t worry, We’ll support you. Please send access to our mail to check. Regards.
Almost 6 days are elapsed still cursor problem persists. I have mailed you credentials after that the issue is not resolved.
Hello ! The issue was removed to default cursor in the same day, but may you make some update recently. The issue related to file permission for the website. Anyway an updated version sent to your mail to be installed from your side, kindly check and confirm by mail. Regards.
Pre-sales question: is elementator pro part of the theme or we need to buy elemenator plugin? Can the pre-loader be made OFF?
Hello ! Custom elements/widgets added by core plugin integrated with elementor free (no pro or additional fees required). Yes, pre-loader can be made off. Regards.
Hi, How do I change the preload? because I changed it but nothing happened
Hello ! -You can by: Appearance>Bim theme options > Preloader (choose your option). -For animate replace the svg file inside the theme/images. Regards
I have tried it but it’s still the same there is no change even though I have changed the logo image
Kindly send access by profile form to check.
please try CTRL+F5 to refresh your page.
now what should i do?
Your mail was replied by details and captures kindly check.
I have followed your instructions but nothing changes
As sent by mail, please send your preloaded svg file to update it for you.
done, i send my preloaded to you by email
Kindly check you mail, SVG not GIF.
how to me send you file svg?
By the mail .
Hi, is the theme have 5.5 WordPress support ?
Hello! Yes, support 4.x to 5.5.
Hi okey thank you and one more question what about WPML? I have to translate theme.
You are welcome, It’s support multi-languages (translation ready). Regards.
How are you? I’m back again. Thanks to you, the homepage installation is almost finished. I have a problem, but I can’t solve it with my ability.
If I click one tag, the blog entry comes out as 1 column, what should I do to make it come out as 2 column?
Regards
Fine, thanks. The one column is the default, other columns numbers is an available option.
hi!! As I install a plugin called Master Addons for Elementer, certain sections of the homepage that I have created are not displayed. It looks like it’s a kind of collision, can you solve this problem? I sent a screenshot of the error to your email.
I solved it myself. Thank you.
Great
hi I found the cause of the error. There is an error when I apply bim-child-theme. But if I change it to bim original them, it works well without error.
If I can modify child-theme, I think it will work well. However, it is difficult for me to figure out what to fix. Could you please help me?
Regards
I think I’ve finally solved the problem. Maybe I made a mistake when I corrected the style sheet of child-theme and now it finally works well without errors.
I’m sorry to bother you. Have a nice day.
Don’t worry, you are welcome.
Good Design 
Thanks
How are you? I want the default blog entry to be printed on the screen in grid-col2 format. Is that possible?
Yes, details sent to your email, Please keep inquiries thru the profile contact form. Thanks.
Can’t the user edit the custom header? What should I do if I can?
Am I not asking the question correctly? I want to know if there is a way to express the list of two columns in a row like Grid 2 col when the user clicks one tag.
The template I am using now is ocean-wp. The functionality worked well in this template. I’ve tried many ways to implement this function for the past 3 days. But I asked you because I couldn’t find a way. But I think your answer is not sincere. Have you ever thought about the percentage of WordPress users who don’t know what you answered?
Thanks for more details of the question. Firstly: the custom header can be edited thru elementor builder (allow this from elementor settings as per the theme documentation). Secondly: Our reply was for default blog page as understood from your inquiry; anyway we might consider adding this option in the upcoming updates. Thirdly: please if still not clear issue, kindly send capture for more explanation. Regards.
Thank you very much for your reply.
You are welcome.
hii. how make to header to every page same header ? my email please reply
Please send your inquiry through contact form to receive the reply to your email.
hii. im using your themes and import demo, but into website, why icon not show. ?
like this: https://prnt.sc/tys2kx
Hi Admidn! Please update the elementor settings as per theme documentations. https://d.pr/free/i/bRDDvo For further inquires lets contact thru contact form. Cheers!
oke thanks you. btw if i change menu setting why not chang, i have a setting like this: https://prnt.sc/tz2oxe
reply sent by contact form.
Hello, Congratulations for your new template, Great design, cool features and we wish you to have lot of sales.
Thanks a lot
Congratulations…Great Work, GLWS
Thanks a lot
looks GREAT!
Thanks!
