174 comments found.
hello, I have a question before buying this theme: it mentions “zoom plugin support”, do i need to pay extra fee for zoom plugin or this theme includes zoom plugin? I dont see any backend demo that I can have a look.
Thanks for the message! You don’t have to pay any extra fee for the plugin.
Regards
Hi ! I have problems with the Learnpress plugin. When I want to create a question in a quiz nothing happens when choosing the type of answer. (multiple, unique …) I need help, I have tried several possible solutions but it still doesn’t work. Thank you very much in advance.
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi, I bought this theme and was activated on staging. After site was completed and moved, I deactivated on staging but it’s still saying theme is registered on another host site. Please help!
Never mind, it’s been updated after deactivation on staging. Thanks!
Thank you
Hello, Before purchasing I’d like to know a few things:
1) How customizable is this theme? Is it possible to change fonts/colors/etc. ? 2) Should the theme be credited? If so, how and where?
1) How customizable is this theme? Is it possible to change fonts/colors/etc. ?
Ans. Yes, the theme is customizable with fonts/colors/etc.
2) Should the theme be credited? If so, how and where?
Ans. Could you please explain bit details about that?
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
I bought the theme yesterday. But my WordPress was unable to registered the theme license, it was saying invalid key. I was sure to copy the key correctly. Please your immediate response will be appreciated.
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
The course page is not showing after creation. Please send any Document on how to create a course page
Thanks for the message! Sure, Please follow the item doc to make the theme like as our live demo https://www.docs.envytheme.com/docs/edali-theme-documentation/installation/learnpress-setup/
Also here is a video doc for that https://www.docs.envytheme.com/docs/edali-theme-documentation/installation-video/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
Hello We are using Edali Theme we have doubts about it we created a website with the theme our website is flymasters.in The theme is not mobile portability, in the below its shows two options like -Go To Mobile Version & Exit Mobile Version. Please revert to my query as soon as possible and please go through our website.
Thanks for the comment! Please send us an email with details.
Regards,
Hi, the course filter is not working properly in the homepage and no customizations have been applied to the website. Support email is also not responding. Thanks
The course is not visual on the browser, Please help us to resolve the issue.
Thanks! Could you please share bit details including the screenshots?
Regards
Hi Whare is Online Quiz option here.
Thanks for the message! Please follow the attached link to get the quiz add/edit option https://wp.thimpress.com/learnpress-documentation/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
Hello, My Edali theme is not working on the website. It is showing Debuddging error. Help me sort the issue quickly. The domain name is courses.infilate.com
also, I need to transfer the theme to another domain name and delete it from courses.infilate.com. Help me do that
Thanks for the message! We are quite not clear about the debugging error please share bit details including screenshot.
To transfer from one domain to another please follow the documentation https://www.docs.envytheme.com/docs/theme-license-information/overview/how-to-transfer-remove-an-envytheme-license/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
Hi, I’m experiencing the same problem as user yavuzggedik. I have followed teh documentation but that doesn’t help. I have emailed support but I have not received a reply. When can I expect to receive a reply?
Have you received the reply already?
No, I haven’t. Still waiting.
Could I get your name in email please?
the email is han**@live.com
We replied your email three days ago please response.
Sorry, it looks like the e-mail went to my spam folder. I have replied to the e-mail. Thank you.
ok, thanks
I’ve received a very generic reply and haven’t received further support. Please check the e-mail thanks.
Thanks for the reply!
Please check it’s working now fine
getting this error Downloading installation package from /home2/eativgm1/public_html/wp-content/themes/edali-child/lib/plugins/edali-toolkit.zip…
Download failed. A valid URL was not provided.
Thanks for the message! Please make sure the parent theme is active with installing the plugins and importing the demo data.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
thank you i will get back to you if i get any other issue !!
i am having purchase key issue while registering the Edali theme
Please send email with your purchase key.
sent !!
mail sent to hello@envytheme.com !!
now its working but i just wanna ask one thing kindly, if i want to do work and changes in child theme so i want to register the child theme as well or not ??
i want to set the distance-learning demo design of my website, kindly help me with that !!
how to import and set the distance-learning demo for my web site ?? i have imported the LearnPress demo data but i did’nt see any change on my homepage and i want distance-learning demo design for my web
Onixm ??
Replied your email
hey ! i am not able to download some plugins which are required for the child theme basically i have two questions 1. when i register child edali theme then i cannot register the parent theme so is there any issue or its jst one time registration key ? 2. why i am not suppose to download the plugins, why i am having errors like download failed, valid url was not provided etc
Hi EnvyTheme,
First off all, you peepz make great themes! I bought the Edali Theme, but i have a question about it. We can i edit the redirect from the login page of Edali. It’s now redirecting to the profile page but it needs to redirect to the dashboardpage of TutorLMS.
I couldn’t find it in the theme of in TutorLMS.
Do you have an idea where i can fix this?
Greetings, Ferry
I already fix it. (i just renamed the page to profile and everything worked!
Great!
Pre-Sale Question
1. I would love to buy this theme but I don’t want my client to know anything about the theme I am providing. Is it possible to remove/rename all references to your theme name/branding (including css class names, folder names, Wordpress Admin menu labels etc.) and would that be part of the 6 months support you provide.
OR
2. Do you also offer a white label theme?
Thanks.
Apologize! We appreciate reading the Envato’s policies from the below link-
https://themeforest.net/page/item_support_policy#whats-included-item-supportNo, we don’t offer a white-label theme.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
Where do I change the header style of post/course pages? Right now i see different headers for pages and posts.
Thanks for the message! Please find the attached screenshot to change the header style https://prnt.sc/up5oxb
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
I dont want the zero to be seen, I want to hide It. Thanks in advance.
Thanks for the message! To avoid zero you need to add students and lessons into the courses. No modification option without adding these from the dashboard. This is also to avoid spam.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
Thank you, how do I add students? Please? Thanks in avance, I am using TutorLMS
Hello, How do I modify the enroll students? Please, Thank you! https://sciretiam.com/courses/ I dont want the zero to appear. Thanks for advance.
Hi, our course pages and course detail pages are not working. They seem like a page at on the admin panel but they don’t seem when I clicked the link. It gives a 404 error.
Thanks for the message! Please follow the item documentation for the course setup process https://www.docs.envytheme.com/docs/edali-theme-documentation/installation/learnpress-setup/
Also here is a video doc for that https://www.docs.envytheme.com/docs/edali-theme-documentation/installation-video/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards