416 comments found.
Hi, I am interested in buying this theme but I have a question? Does this theme offer tracking?
Hi, the form you see is just a regular web form that sends the tracking number to email. You can use any tracking plugin
Can you recommend any tracking plugin which can go well with your theme?
You can use any, the maximum issue will be styling, and I will help you to adjust it for free
Hi, I just bought your theme Globalx, is great, but I can’t find where to set up the footer.
I didn’t import the demo content, so I just create a new footer but I can’t show it on the pages.
Thanks.
Hi, from the WP dashboard >> Footers – you can add your own footer, using VC builder. From Footers >> Choose Footer you can set the footer for site
Hey, there is a “Vulnerability Exposes Over 4 Million Sites Using WPBakery” Did you fix it already?
Hi, i don’t understand your question. From where did you get this info?
Wordfence. There is a patch released from wp Bakery 6.4.1. Your theme uses the 6.2 version which is dangerous. Please fix it. Thank you.
The VC update was already published with the latest version of the theme
ok, so why does the wp bakery show 6.2 instead of 6.4.1 although I have updated to the latest version. I am using version 2.3 and child theme 1.0
The latest is 2.4, updated yesturday
ok, I can’t see it in my envato panel and theme panel as updatable thought. Hope that I see it soon. thanks for the info.
Enable the envato market plugin
I have the envato market plugin activated, but I don’t see the “update” icon for the theme. Apt Test for envato plugin works fine ? What can I do to update?
I am using the child-theme also.
The latest version is 2.4, you can download and update manually
I have downloaded the theme on themeforest, and installed it manually, but theversion is 2.3 and NOT 2.4 as you have mentioned. Please send me the LINK to the new version. Also on theme forest it is stated: Last update: 21 August 20 ?
Hi I guess the developers mixed the pack. Please wait till morning will update
Hi there I record a lesson for udemy can I give globax theme for my lesson to my students? For trying import premium theme?
Sure you can, for this purpose I can offer any of my themes
Are you sure I asking to you again I want Share this theme for my lesson to my udemy students. Can I give free theme folder?
Yes, write to enovathemes@gmail.com, as an exception I can provide theme for video tutorial, BUT, don’t include any license info. And again this is exception, as generally it is out of themeforest terms.
I write a mail to you thanks enovatothemes please give a message for permnission 
see you
Hello,
I am utilizing the Globaxx theme but there seems to be a compatibility issue with https://toolset.com/ plugin , as the backend alterations are not appearing on the Frontend.
1. The Globaxx theme is interfering with Toolset and causes it to return nothing. I created another content template, without assigning it to any custom post type. But I can still preview it for any post on the frontend by adding the following parameter to the URL ”?content-template-id={The id of the content template}”. My new content template “CT for Products” has ID 956. So you can preview it for the post but the Toolset is blocked and do not return a value when (Globax Child) is active. But if you switch the theme to a default one such as “Twenty Twenty”, and refresh the page, you will see the image, the gallery, and field values. As soon as you switch to the “Globax Child” theme or the “Globax” theme, the content template does not return any data.
2. The current content template reference the wrong custom fields.
For example, to display a ´description´, it tries to display the custom field “description-s4l” instead of the correct one “description”.
Instead of
I would like to know if there is an updated version of the Theme that is interactive with the https://ultimatemember.com/ & https://toolset.com/ or if you have another theme that is compatible with the plugins?
On another note, is there a plugin compatible with Globaxx to import data from Excel / CVS files to Wordpress ? (basic information such as phone numbers, names etc) In principle I have aquired Toolset but I am experiencing above mentioned issues.
Thanks in advance,
Hi, got it, seen your email, will answer with email
Hello,
Is it possible to get this plugins updated? https://prnt.sc/udu13c Thank you.
Hi, you mean revolution slider? Sure, will publish the plugin new version with theme update
Redux Framework, Slider Revolution and WPBakery Page Builder is there a way to update this manually? my site is heavily customized and I don’t want to update the template
Revolution slider and wp backery yes, but the redux does not refer to our template, as we have separate built-in version
ok could you please send me the files to update those two plugins to the latest version without updating the template? Thank you.
Please email to support@enovathemes.com, include the purchase key
Hello,
I really like this theme but before buying it, I have a question: How does the “track your order” functionality work? Is it connected to a database that one has to update manually or does it have to be linked to the carrier company´s software for it to work?
Hi, this is regular wp contact form that sends tracking number and email to your email, all the after management is up to you
Dear Author, I’ve inserted some testimonial blocks on my website but I do not know where to adjust the color of the brackets, hoover arrows (left and right) and the small line that is provided in orange as a standard color. In which CSS file shall I look ? Thanks in advance
Hi, did you change the color from the appearance >> theme options?
Perfect. That worked fine
my mobile version is not showing
Hi, please go to slider settings and check touch scroll events settings
Good afternoon,
The menu of the Globaxx theme does not display the option to select menu in accordance to the user logged in. The option to select a role – appear or hide in the menu is missing.
Can you please let me know if there is an option to make an adjustment / resolve the issue.
Thank you in advance,
Jan
Hi, you mean to select one menu for not logged-in users and other for logged-in?
I am unable to adapt the Menu for logged-in users / members. So when someone logs-in, they still see the prior / original Main Menu (with option to Log-in instead of option to Log-out, and same main menu options as non-logged-in users etc). In this case once logged-in the menu should be modifiable to display log-out and I would like to change some menu options for members, considering different User Roles.
Is there an update version of the theme with latest WordPress, or can you please let me know the procedure to adapt / insert the compatibility?
Hi, let me test the functionality and update the theme within 24hours
How do I add widgets to the menu?
Hi, please activate the Widgets in Menu for WordPress plugin and add to menu any your widgets
It is activated, but Widgets does not show up as an option under the “Add menu items” section of the Menu editor – only Pages, Posts, Custom Links, and Categories.
O just go to screen options at the right top corner of menus edit screen and Google on the widgets tab from there
I have problem with mobile view, look: http://prnt.sc/u3no3x
Can you help me to fix it?
Hi, reduce the logo size on mobile
size recommended?
max width 120px-150px
Dear friend, my web is done, but in mobiles looks like a disaster. Can you please help me with that?
Thank you!
I guess it is logo size, please reduce the logo size so it will not break the layout by pushing it down
THANK YOU! Last thing… where do i look the Globax available icon list?
Hi, check here https://enovathemes.com/globax/elements/ui-elements-2/
For some reason my page doesnt show the icon when i put it in this section “Add icon name, for example fa-gear. Make sure you did not forget about icon prefix option”
And what is the prefix of icon, I guess it should be fas or fab
i want to use the “money-bill-wave” icon, i found this icon in the list you sent me from fontawesome free icons. I leave the prefix section blank as it says “If you want to use custom icons, you need to paste here the icon prefix, but if you want to use Fontawesome icons, leave this option blank”
You can try the das prefix, as sometimes the default fa prefix don’t work
Can´t find the solution yet, ive tried all your options. Downloaded Fontawesome plugin too, dont know what else to do.
Let me see, please send email to enovathemes@gmail.com include the link with admin access
Sent.
Checking
I want to delete Language switch and social media icons of main menu
Hi, check the theme options >> navigations – disable header top bar menu and toggle off the social links
I want to have header top bar, language switch is showed on main menu
Can i see your link
Your language select is nothing more than menu assigned to header top bar location. You can remove the menu, or disable it for header top or modify to include your items. About the menu positioning, as you see your content is too big to fit the area and it pushed down the menu – reduce the typography or make the logo smaller
Hello, I couldn’t do scroll down on mobile, what’s wrong?
Hi, please uncheck the smooth scroll option from the theme settings >> effects. And check the rev slider scroll/touch options
How can I active FrontEnd editor?
Hi, it is closed, as not all front-end elements render on front-end editor
How can I use backend editor? It looks just like html text
It should not look like text, there is switch button between backend and classic editor
Hello, I can’t do scroll down slider on mobile
Hi, check slider scroll/touch event settings on rev slider
It doesn’t work
Please send your link with admin access to enovathemes@gmail.com will inspect
Hello im new to themes on wordpress. I wanted to know if i buy this theme will you guys provide me support to import the downloaded file to my localhost and then even on my live website. Will you help us with that?
Hi, no problem about the live website, but your localhost- we can’t access it, since it is no your computer only
I need to update my website and dont want my live website to change while im making changes. So could you tell me what should i do in which you could also help. The website hich i want to update is www.venus-group.net and i want your theme on it. Just make few changes that are required
You can enable the under construction mode
Not working the Conditional Fields for Contact Form 7. Any solution for that?
Hi, contact plugin author, cf7 is not our product
Only for this theme, i tried another themes it’s working fine.
Please send your link
Sorry for delay, could you please send to enovathemes@gmail.com and include login details
Ok, I sent the details.
Will check soon
I sent the mail before 7hours, I did not get any reply.. Even mail acceptance.
Sorry for delays, different time zone, already wrote by email
Hi,
I have shortlisted your Globax theme (out of a total of 3) in order to present a redesigned corporate website to my directors.
The current site is jaytee.com.
I have made a staging site, upgraded Wordpress, Woocommerce and PHP.
Is there a way of having your theme on a trial basis for a short period so that I can load on to the development site, install some of our images thus present some key pages to the directors prior to purchasing.
Many thanks in advance
Nick Greenway
Hi, unfortunately no, but we can refund within 15 days if it does not fit your project
I do not have any content on my litle cart layer…
When i Toggle shopping cart in header to ON
Woocommerce mini cart doens´t show any cart item…
Hi, will inspect, please send email to enovathemes@gmail.com include the link with admin access and purchase key
Hello, After trying to install the Theme I have 2 doubts : 1) the drag-and-drop of WPBakery is not working with the template, should it be purchased seperately / as an ad-on? Otherwise, kindly let me know where on the template WPBakery can be activated or added on 2) Also, I tried to download a new version of the theme from Themeforest dashboard along with Js_composer.XX.zip – / an automated message is directing to VC in Themeforest dashboard but afterwards does not appear the same. Kindly let me know best or alternative way to proceed with the download of the update.
In advance, thank you for the support
Jan
Hi, you don’t need to activate WP bakery, it comes with developer licence
Thanks for the prompt feedback – 2) I tried to download an update / new version of the theme from Themeforest dashboard along with Js_composer.XX.zip – / an automated message is directing to VC in Themeforest dashboard but afterwards does not appear the same. Kindly let me know best or alternative way to proceed with the download of the update.
You mean you need VC update?
Does this theme support russian language?
Hi, sure it does!
