12899 comments found.
Hello, “Theme Settings > Show product meta > Hide” -> works smoothly.But now SKU disappeared from “WP-ADMIN> Products> All Products” page.
Hello,
Please, send us your admin access via the contact form on our profile page so we can check it. Disable all external plugins temporarily. Also, check how it works with a default WordPress theme.
Kind Regards
Hi, just wanted to let you know that Promo Banner is not currently working with the latest release of WPBakery Page Builder (6.4.1), we have written a fix for it, please contact us so we can show you the fix for a future update.
Hello,
Yes, we will fix this in our next theme update too.
Kind Regards
How i can solve very slow ajax add to cart issue? If you add products from the product archive page, each item is added more slowly, you have to wait almost forever, then on checkout, it takes forever for all the products to appear in the list for checkout, if you change the delivery method, they are again loaded for an eternity. Problems start with 15 items in the cart. And this is not the server side.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
I traced the system calls when adding an item to the cart, this error is looping stat(”/var/www/olinyarn.ru/superpryaja/wp-content/plugins/wpai-woocommerce-add-on/libraries/Defaults\\CreateReviewDefaults.php”, 0×7ffde3056f70) = -1 ENOENT (there is no such file or directory)
As I understand, the script tries to access a non-existent file and repeats these attempts a huge number of times. In turn, the server does not have a directory in /var/www/<url>/superpryaja/WP-content/Plugins/wpai-WooCommerce menu-add-to/libraries/by default completely. From the server side there are no errors that affect the situation, it is necessary to analyze the program code and logic of the scripts. why does the Ajax add to cart script from the theme access the WP ALL import export plugin script for WooCommerce?
You wrote an error generated by some plugin that is not related to our theme. Note that AJAX call on the products archieve page is a part of the WooCommerce plugin, not our theme.
Changing to Storefront theme fix this problem. Still not related to ur theme?
In this case, please, keep the default theme active and disable all external plugins. Send us your admin access via the contact form so we can test.
Treachery is set. All the problems with the theme were due to. WooCommerce Dynamic Pricing & Discounts All-purpose product pricing, cart discount and checkout fee tool for WooCommerce Version 2.3.9 | Author: RightPress
I deleted it and everything flew in,the only problem now is that there were about 100 discount options, which now need to be manually configured in another plugin again
What discount plugin do you recommend for woodmart ?
Sorry, but we didn’t test our theme with such plugins and can’t advise you in this question.
Hi, do we know when these templates will be avaliable for elementor page builder? https://woodmart.xtemos.com/wpbakery-elements-library/
Hello,
Currently, we don’t have an exact date when this library will be available. But we will be working on that in our future updates for sure.
Kind Regards
Do I need to buy Elementor Pro to take full advantage of the Elementor compatibility?
Hello,
Elementor Pro version is not required and you can use a free version to create a website like our demo.
Kind Regards
Which advantages would the Pro version offer in combination with your theme?
Our theme doesn’t have any special features or options for the Pro version. So if you will upgrade, you will get all the features listed in Elementor Pro description.
Hi there! I got message while import the demo “Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.”
Please help solve it
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hey guys, Have added the child theme but whatever CSS I am adding in the child theme’s style.css isn’t being rendered. Any reason why?
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, my woodmart is still on 4.6.0. Last time I upgraded it to 5.1.0 it broke my site and had a difficult time reverting it. Would I have any issues updating it now to 5.2.0? Also anyway I can convert my wpbakery pages to elementor as I want to switch to it?
Hello,
Read our documentation tutorial about our 4.x->5.x migration and Elementor support here https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/
Kind Regards
Hi I have a few questions Due to getting mislead by another theme I would like to ask some questions 1. Do you have a backend demo so we can see what the theme is actually like before I buy ? 2. You theme seam very customisable, does it have any restriction ? 3. You seam to use a few page builder, would the site break if one is not used or has a issue ? 4. can the site be built without the page builder ? 5. Does you theme support blocks ? 6. Does the theme offer typography & colour customisation ? 7. Does this theme come with elementor pro ? 8. Does the theme layout variations for important areas ? Product, categories,
Hello,
Thank you for being interested in our theme.
1. Sorry, but we don’t have a backend demo for our theme.
2. Sure, you can customize almost any part of the website. Of course, it has restrictions. We suggest you to check our demo pages to see how it is possible to configure our theme.
3. You can use only one builder either Elementor or WPBakery.
4. Yes, but it will not have any of our theme’s elements.
5. Yes, it supports default Gutenberg blocks.
6. Sure, you can set any colors and fonts for your website.
7. Elementor Pro is not included.
8. What do you mean here? Could you please send us some screenshots or example so we can better understand your request?
Kind Regards
1. A lot of theme look similar and offer similar features, why choose this one ?
2. Do you have a theme roadmap so I can see whats planned for the future of the theme ?
3. Do you have a backend demo, so I can see what the theme is actually looks like before I buy ?
3.2. if not do you have a refund policy ?
4. Your theme look very customizable, does it have any restriction ? Does the theme have various customization options to modify layout, header, footer, colours, typography, on all pages ? Products, Categories, quick view ? does it have any restiction I should be aware of ?
5. Does theme have a megamenu, ajax live search, swatch options, catelog mode, badges,
1. You can choose any theme you like 
All themes may look quite similar but they are different. They have a different designs, functionality, support, quality etc. You need to compare them carefully before purchase and choose the right one for you. Check themes demo, responsiveness, speed, reviews etc. You will see that our theme is the best one in all these parts.
2. Sorry, but we don’t post a public roadmap for our updates.
3. No, we don’t have a backend demo.
3.2. We can give you 7 days to test our theme and return your money back if you will not be satisfied.
4. We suggest you to test the theme by yourself. We can’t say about all its features in a few sentences. You can check our tutorials, videos and theme’s description for more information.
5. Yes, all these features exist in our theme and you can see them on our demo.
Kind Regards
Hello,
Is it possible to have 4 columns in header ajax search instead of 2 columns as below?
https://ibb.co/BrJVV6rThank you
Hello,
Sorry, but there is no such layout for AJAX search results in our theme. It may require additional code customization that is out of our theme support scope.
Kind Regards
Hi I have recently bought this theme and i love it. However, i import demo and i am unable to see the icons and they look broken. Please help! My email is: razaleo60@gmail.com
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
diegotfcastro28 PURCHASED
about 2 months ago Flag Solution: Theme still uses v4 version, so i had to go to Elementor > Settings > Advanced and make sure Load Font Awesome 4 Support is set to Yes so that Font Awesome 4 icons will still display properly when using Font Awesome 5
xtemos xtemos AUTHOR
about 2 months ago Flag Our theme doesn’t use FontAwesome v4. We have updated our theme to Font Awesome 5 a long time ago.
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I did the same and it worked – this is a bug
Hello,
Please, send us a link to your website and some screenshot of the problem so we can better understand your issue.
Kind Regards
Hello,
Local site.
Change was very simple, I was using WPBakery then I switched to elementor. In footer and in menu I have icons. After the change the icons went missing. -Saved Theme settings deleted CSS file – made new one – still not working.
Looked in comments – enabled the support setting from elementor – all ok working.
We have to see your website live to be able to see and fix the problem.
Hi, please update the theme because wpbakery plugin version 6.3 in your last update has a very dangerous vulnerability and it must be updated immediately to 6.4.1 version to avoid hacking of our websites, or provide us a licence key for this plugin to update it manualy.
Hello,
We have already updated the WPBakery plugin. You need to reinstall it via Appearance -> Install plugins or download the latest version of the plugin from your account on our xtemos.com website.
Kind Regards
Hello, I wanted to know if this template is in Elementor version (not Bakery): https://woodmart.xtemos.com/handmade/
Hello,
Yes, all demo versions are available both for WPBakery and Elementor builders.
Kind Regards
After latest update I still can’t use any icons (svg or image), they are missing. I have not upgraded from an old version and I have did all you mentioned in help – missing icons after update. I’m using a fix for that links in banners but I still find errors in theme after the update. Can you provide a fix until you will release a bug free version? Thank you!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
hi! I need your help vendor can’t add gallery to product. when I click on the Add Gallery button, nothing happens. I deactivated third party plugins and set the default theme – the problem disappeared. does WoodMart have a conflict? how can i fix it?
Hello,
You can disable all plugins and then enable them one by one to see which one causes the problem.
Kind Regards
I disabled plugins. The problem remained! When I turn on the standard theme the problem disappears.
Please, keep all plugins disabled and the default theme and send us your admin access via the contact form on our profile page.
I imported the content, searched but I couldn’t find where the configuration for removing this pop-up is.
https://tinyurl.com/y5zdx6vvHello,
You can enable/disable this popup in Theme Settings -> Shop -> Promo popup.
Kind Regards
Hi, i use WP Fastest Cache as a cache plugin in my WP, but it provokes some malfunctioning in the wishlist and compare, so i deactivated the cache plugin, and the problem got solved.
Which cache plugin do you recommend to pair with your theme?
Hello,
You should be able to add particular pages to the exception list in any cache plugin. We use WP Rocket plugin for our demo and it works correctly.
Kind Regards
Hello, promo banner link not working. I’m clicking on the link and it just loads the same page.
Hello,
Try to apply a fix from our support forum https://xtemos.com/forums/topic/homepage-banner-links/#post-231148 It will be fixed in our next update too.
Kind Regards
Hello is it possible to make the shop page wide ?
Hello,
Unfortunately, there is no specific option for the shop page only. The full-width page container option works for all pages globally.
Kind Regards
