946 comments found.
The Modfiy button of the slider list does not seem to be showing, on the homepage.
Hi,
Please provide more details of what you are trying to modify.
Best regards!
Hi! I bought this theme a few days ago, but there is a problem with the “Cities” section. When I want to add a new city ID, name and position it just won’t load at all. “Neighborhoods” section works perfectly fine. Also, is there a possibility to change home page filter and property filters? Greetings
Hi,
1. Regarding the Cities section, please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime regarding this issue and also mention your website URL and admin credentials.
2. Yes, you can enable/disable the fields and also add your own. See the theme settings Resideo > Property Fields and Resideo > Property Custom Fields.
Best regards!
Hello, found 3 Problems wich makes trouble.
1. when i add a new Propertie and upload the pictures, i can’t see them. I had to remove all and select them again. Then it works.
2. The Search bar is not there on my search result template.
3. The Galery Pictures on a Propertie are streched. if there are pictures in portrait format, they will be stretched
you can see it here:
https://ebi-immobilien.de/properties/2-zi-whg-in-unteroewisheim-1-og-herrliche-aussicht-terrasse-stellplatz/And will be in future a possibility to customize it colors for example.
Hi,
1. Are you experiencing this for a particular property or it happens all the time for all properties?
2. Did you enable any of the fields in Reales > Property Fields (Show in Search/Show in Filter) ?
3. Nothing is loading in browser
4. We have colors option in plan for a future update.
Best regards!
Hello,
1-2 i have fixed. the problem was the search/show in filter.
3. is still. The Images are streched. Need auto size. Here the actual link:
https://www.ebi-immobilien.de/properties/2-zi-whg-in-unteroewisheim-1-og-herrliche-aussicht-terrasse-stellplatz/Hello, can you help me please? The pictures in Portrait mode get stretched in Galery. need to solve this..
Hi,
Just checked your website and see that you already fix this issue. Please let us know if you need anything else.
Best regards!
Hi, Yes i solved it with custom css but don’t look centered. Can you please solve it with an Update? The Portrait mode Pictured get stretched… you need to make height and width auto.
Hi,
This issue was fixed in the latest update.
Best regards!
Will you guys be adding a marketplace theme?
Hi!
The Theme Admin Page gives me a 403 error page.
The url of this page is:
https://example.com/wp-admin/admin.php?page=admin/settings.phpI need help.
Hi,
Please send us a private message ( using the contact form on our profile page: [https://themeforest.net/user/pixel_prime](https://themeforest.net/user/pixel_prime) ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
How can I add my how custom amenities icons? or choose others than font awesome?
Hi,
The theme supports only FontAwesome icons set. For now you cannot add your own custom set. We’ll have this feature in a future update.
Best regards!
My “explore the area” tabs dont show anything when selected. How can add the local bussiness or disable the tabs?
Hi,
Please give us an example of a live page.
Best regards!
Hi,
1. Go to Goole Cloud Platform.
2. Access APIs & Services from the left side menu.
3. Click on the ENABLE APIS AND SERVICES button from the top of the page.
4. Enable these APIs/services: Maps Javascript API, Directions API, Geocoding API, Geolocation API, Maps Embed API, Places API
http://pixelprime.co/themes/resideo-wp/documentation/#ts-google-mapsBest regards!
Hi. I have enabled the indicated APIs. Still not showing any place on map! same url
Hi,
You have this error displayed on your website in browser console: “This API key is not authorized to use this service or API. Places API…”
So I think you didn’t enable the Places API.
Best regards!
What kind of virtual tours are supported? Where can I create one? I didn’t find any information on the documentation
Hi,
Any kind of virtual tour that provides Embed Code.
Best regards!
Hi again. About the contact form.
The email field next to the page subtitle field. What is it? Is there any easy way to edit the offices info at the contact form? Or I need to create a new one and delete the old one in order to change the email? Also, I would also like to request a lead generator / landing page template. When will be the captcha support added?
Hi,
1. Regarding the offices, you can only delete and add new one.
2. A lead generator / landing page template is in the works and it will be available in the next release.
3. Google captcha doesn’t have a release date yet, but we’ll take it in consideration after the next release will be out.
Best regards!
This is an amazing work, even the prospect of more features is yet another amazing thing.
Few questions and issues:
1. how do I correct the search (enter address) Having issues this error message (“oops, something went wrong)
2. On Membership and Payment, will you be adding other payment gateway option like what you find on WooCommerce.
1 has been sorted, i needed to enable the Google Map API.
Hi,
For now the Membership and Payment only supports PayPal, but we have in plan to expand the possibilities. Thank you!
Best regards!
Hello team. I love your job. But I can’t edit the home sections, could you help me with that?
I know there is the options module to generate new content blocks but I don’t want to spoil the current configuration of the site.
Hi,
The page sections/modules from the demo content were generated using the Classic WordPress Editor.
Best regards!
Maybe it could be a silly but I can not identify how to make the changes.
Ok ,I had to download the “Classic Editor” plugin and that’s all. It’s a great theme.
Great! Thank you!
Greetings! I would like to remove or hide the comments section on all property postings, blog posts, etc. How can I do that?
Hi,
1. For new posts and global default go to Settings > Discussion Settings > Default post settings > Allow people to submit comments on new posts
2. For existing posts, open each post and delete the comments and also uncheck “Allow comments” option for each post (property/agent/page/blog post)
Best regards!
Hello again,
The contact form in my Contact Us is not working! Even though the one in footer is working. How to fix it?
Hi,
The contact page form issue was fixed in the latest update of the theme (version 1.4.1). Please download the latest version and update it.
Best regards!
I have downloaded now and re-uploaded and still same issue!!!
Couldn’t test the form on your website. The form is not present, you’re using the Default page template.
If i install the update what happen to all the site?
Hi,
It’s safe to install the update, nothing bad would happen to your website.
Best regards!
but how i donwload it and what is the next step?
UPDATE THEME
1. Download the theme again from the ThemeForest account, where you initially purchased it. The download will be under your buyer account – Downloads.
2. Unzip the theme pack
3. Go to wp-admin/Appearance-Themes and activate a different theme
4. Find resideo theme and click delete.
5. Install again the theme from Appearance > Themes > Add New and select resideo.zip from the latest theme pack
6. Activate the theme
IMPORTANT: all your theme settings will NOT change during this process. But the language files you had in the /resideo/languages folder will be deleted if you choose this method and if your language files are not in child theme.
Item properties it worked. Thank you author. Good luck
Hello, the properties page show all blank, I don’t know why. Can you help me? sectorprop.com
Hi,
Sorry for that, we have fixed the issues and a new update will be released.
Thank you!
Hi,
We have just released a new update that solves this issue.
Best regards!
I bought the theme, but it does not open the property page or the contact form is working. I’ve been asking for help with this problem for 3 days. I really need to resolve this.
Hi,
We were just looking over your website and will send you a response today. Thank you for your patience.
Best regards!
My installation is new, no code changes have been made. The other messages from other buyers with the same problems show that the error is in the theme, not on our sites. I am concerned that a serious error like this (already reported by more than one person here, I even noticed that a comment with this complaint is gone) has not been identified and corrected in its own developer tests in the last 5 days. I work with other themes, and an error like this should not last more than 1 day. I really liked this theme, please don’t make it difficult to continue with it.
Hi Tiago,
Sorry for that, we have fixed the issues and a new update will be released.
Thank you!
Hi Tiago,
We have just released a new update that solves those issues.
Best regards!
These problems have been solved. Thank you!
No problem, you’re welcome!
Hello, the import demo does not work.
Hi,
Please see the private message we sent.
Best regards!
How do I translate the contact fields, and change the options for “Whats is this regarding?”
I did it, it’s not in the translation of the theme, but in the plugin. Now I just continue with the problem of accessing the property page. I have already sent the credentials in the contact form.
Well, the message error is still showing when trying to send a message in the contact form: Your message failed to be sent. Please check the fields and try again.
Hi Tiago,
Please see the private message that we sent you and reply to it.
Best regards!
Hello! I am having problems with the properties page. It does not show anything. Can check for me. properties / elegant-apartment / This page is off the map We can’t seem to find the page you’re looking for.
Hi,
Please send us a private message ( using the contact form on our profile page: [https://themeforest.net/user/pixel_prime](https://themeforest.net/user/pixel_prime) ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
