84 comments found.
How can I edit the additional information content on the product page?
got it thanks.
Hi, i am trying a couple of hours to set the logo in the header of the mobile version with no success. I deleted the svg from the settings_data.json, because there are no option to set it trough the theme customization. I couldn’t set my logo from nowhere and the same it is with the header background which couldn’t be changed. Please provide me some help on this because i am at the beginning on customizing the theme and it already gets on my nerves and i lose so much time on such small things that i am on the way to want a refund and switch to an other theme. Thanks in advance
Hi mate,
You can upload it in Customize > Theme settings tab > Header Mobile: http://prntscr.com/uqgtaw http://prntscr.com/uqgtly*Note: remove all content in SVG logo
Kind regards!
Thank you very much! But now i cannot find where i can change the mobile header color. There is only the option to change the mobile menu background.
And another question -i like the footer v4, but i can not figure it out how to reduce the columns from 5 to 4, because i have no need for 5. Thank you in advance!
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
This theme is not working on Shopify
Hi mate,
You just need to upload the theme to your store and use it. Only less than a minute.
Very easy and fast!
If not, please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hi, I am facing a few issues listed below. 1. Unable to change the logo of the login pop up window. 2. Quickview keeps loading when clicked. Nothing pops up
I am unable to login or create an account. When i sign up or log in, it redirects me to the homepage. When i click the person icon again it tells me to login or register
Product reviews not working. Unable to leave or read reviews
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Please check your email.
Hi mate,
What is your subject and your email?
We will check it for you!
Kind regards!
Venia theme – Subscribe not working
I bought this theme, and I’m looking for a help to change the size of the pictures in introduce section. could you help with this.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hi team and great job ! Just buy from you and wanted to ask how can i install the theme on my shopify store so that it can looks exactly like in the demo. After that it will be more easier to personnalise it.
Hi mate,
Please send your support request via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hello, is there a way to have the other photos on each product smaller or as thumbnails vs displaying them as large photos?
Hi mate,
Please send your support request with some screenshots via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hello. How do i get the access token to add my instagram account link to the theme?
Hi mate,
Please send your support request via: engotheme@gmail.com We will check it for you quickly!
Kind regards!
Hello,
For the Slideshow Version 2, how can I get the main slideshow to swipe from the left, rather than from the top and bottom. And how can I get each slide to be just one image, not two sliding in from the bottom and top.
I would like it to be a regular slideshow. Thanks!
Hi mate,
Venia has many sections for the Homepage, you should try. => use the section you want
Kind regards!
Hi,
I’m customizing Venia-home-2, i uploaded my logo for the header, also for the mobile version, but the logo is not changing. What am i doing wrong?
Hi mate,
You can edit it in Customize > Theme settings > Header Mobile. If not, please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Now that Instagram changed it’s API on June 29, how would we go about trying to add our Instagram Feed? The Access Token no longer works
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Hi how do i update the footer 4 section and leave the icons. just updating the phone number email.. but keeping the icons
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
hi i was unable to upload the theme to shopify , i got a message saying missing templatez ip does not contain a valid theme: missing template “layout/theme.liquid”. can you help
How do you remove Venia Name and add my logo? there is no option to disable svg
Hi mate,
Thanks for using our theme.
1) This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
2) You can upload it in Customize > Theme settings tab > Header. And, please remove all content of the SVG logo in Customize. So, your logo image will display.
Kind regards!
Hi There, We have been trying for 14 days or more to work with your template and it is not working. We are unable to edit the main homepage slider we can not work on other pages. The logo does not show even though we uploaded it. Images do not show even though they are placed.
Hi mate,
- Slideshow: please click Save to save any of your customizations. Then it displayed beautifully!
- Logo image: please remove all content of the SVG logo in Customize. So, your logo image will display.
Kind regards!
Hello, when I attempt to upload the shopify theme into Shopify, it gives me an error saying “zip does not contain a valid theme: missing template “layout/theme.liquid”” Can you help resolve this please.
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi mate,
There is an issue with the template please assist we cangt add the about us and there is no code to edit sections?
The logo also doesn work even though we disabled SVG.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com‘
We will check it for you quickly!
Kind regards!
Hi, Your template is very bad it does not work
when i add images to slideshow, it becomes 2 separate images—i’m sorry, it’s been fixed. this is not working for us
Hi mate,
Our technical team has checked it carefully. No bugs! You can see it: https://venia-store-demo.myshopify.com/If not, please send your support request with some images, demo link and short video via: engotheme@gmail.com We will check it for you quickly!
Kind regards!
Hi mate,
Please click Save to save any of your customizations. Then it displayed beautifully!
If not, please send your support request with some images, demo link and short video via: engotheme@gmail.com We will check it for you quickly!
Kind regards!
Hi I just bought venia beauty & cosmetic shop responsive theme.
And uploaded on Shopify.
It says
Zip does not contain a valid theme. Missing template “Layout/theme.liquid”,
Can you give me instructions how to solve this?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Does it support RTL ?
Hi mate,
Thank you for your interested in our theme.
Currently, Venia theme do not have the feature you require. However, we will do it for you. After purchasing the Venia theme, please contact us via: engotheme@gmail.com
Venia really is a very wonderful theme. Hope you will buy Venia Theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
when i add images to slideshow, it becomes 2 separate images—i’m sorry, it’s been fixed.
Hi mate,
Enjoy it!
Kind regards!
