383 comments found.
Hello, I want to know if you can make a category have a membership and not put the membership course by course, which belongs to all those courses to that category.
Thanck You
Sorry the issue is not clear to me. You can open support ticket here with details : https://support.themewinter.com/support-center/
Hello turitor team. I need to buy theme but the problem is that i want to integrate pakistani payment gateway ‘jazz cash’ with the theme. Does your support team assist me to integrate payment gateway that i asked for?
Sorry no
What should I have to do to integrate payment gateway as jazzcash providing the plugin.
You can contact with Jazzcash about this. Does they support any WordPress LMS plugin or WooCommerece.
Which LMS system you want to use with this theme. We have 3 LMS Plugin compatibility support. Regards.
Yes jazcash supports woocommerce and i want to use learnpress for lms
So, you can only sell course by WooCommerce. But can’t use the functionality of LMS Plugin.
Sales courses by woocommerce as downloadable product?
Hello, I have a problem is that in learnpress I do not get the membership section and I already installed paid membership pro and in learpress I do not get the membership section.
Please, use our support desk with details information to check the issue.
Regards.
Hi, can I use it this way: instead of paying for individual courses, when you have a paid membership, you can take any course?
I need to investigate the issue and will tell you soon.
Pre-Sale Question
1. I would love to buy this theme but I don’t want my client to know anything about the theme I am providing. Is it possible to remove/rename all references to your theme name/branding (including css class names, folder names, Wordpress Admin menu labels etc.) and would that be part of the 6 months support you provide.
OR
2. Do you also offer a white label theme?
Thanks.
Sorry no.
Hi. I recently purchased the theme, after reading all the comments. However, I still can’t get the theme editor (elementor) to work on my side. I have tried to roll-back to version 2.9.2 but that is still not working. Seems I can only edit my pages if I deactivate Elementskit lite. Please assist
Please, use our support desk to check the issue. Last 10 days we have no issue like that.
sorry no.
hello Turitor – LMS & Education WordPress Theme
support tap payment gateway in this link
https://wordpress.org/plugins/tap-payments/thanks
Hey can I use this template for membership course website where if you take membership then all courses are open but some courses are free like nocode.mba
Hi,
We have no option for membership system yet. You can use Learndash or Tutor LMS demo with third party Plugin for membership.
Let us know further assistance.
Regards.
Hello! We cannot find where the payment status of the course order changes, there is English, we need Russian https://prnt.sc/ulc1bm
Hey,
This content comes from Learnpress by default you need to translate this. For translation into Russian language, You can use loco translate plugin.
Regards.
Hello,
1. I have just facing a problem with student profile page. When I click this tab https://prnt.sc/ulmt0y , then they will show only this page https://prnt.sc/ulmtoe.
2. The Content Area Was Not Found. (https://prnt.sc/ulmxp7) And I already complete your 3 step as you show in your documents.
Please fix my problem.
Thank You.
All support requests like this are handled via our support desk. Please, open a support ticket here with site url and admin access : https://support.themewinter.com/support-center/
Regards.
Can you please help me to deactivate your default header to my entire website ?
Can you please provide your ticket no.
12149
12149
Checking Now.
Thanks
Hello,
I just Reply the Ticket – 12149 . Please see my reply.
I just Reply the Ticket – 12149 . Please see my reply
Hi, before buying a theme, I would like to find out one question, I need to download videos to the course not from YouTube, but from media files, read the reviews and saw that there is a problem in this and only the URL on the video is visible, I am not satisfied with this, how to solve will this problem be possible?
Hello,
In the Lesson page, you can show videos from your media file. If you want to show a video player then you need to create a video playlist see the screenshot http://prntscr.com/ukesxb & http://prntscr.com/uketpi
Thanks.
Fine! We cannot find where the payment status of the course order changes, there is English, we need Russian https://prnt.sc/ulc1bm
Saludos, cuando trato de descargar el contenido demostrativo me aparece que fallo la ejecucion y que tengo que revisar error.log ademas que de cuando trato de hacer una modificación como el header o los iconos no las realiza. Si pudieran ayudarme seria de mucha ayuda por favor.
Here is the Minimal requirements: PHP 7+
Php.ini settings:
max_execution_time = 600 It’s needed must.
upload_max_filesize = 32M
post_max_size = 48M
memory_limit = 512M
max_input_time = 300
max_input_vars = 10000
If you still have issue after the configuration open support ticket here : https://support.themewinter.com/support-center/ So that we can install it manually.
Regards.
Hello we are on the verge of purchasing your theme, below are some few questions,
1.Can student book different teachers with time and dates. (The teacher will have a calendar which students can book an appointment and pay).
2.Teachers need to be alerted by SMS once an appointment is paid and booked. (We will use a paid SMS gateway).
3.Can each teacher have a PayPal account or be paid individually.
Thanks
Thanks for your comment. 1) 2) This feature not available. 3) can be paid individually.
Thanks, how can we discuss more? Can i have a mail or WhatsApp number to find out about the price. Thanks Again
Cannot have “courses” page, it is redirecting to home. Actually page is exist. anyone can help?
Please open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
Regards
i want to have this theme but i don’t know how to do the installation. Can you help me so that I am ready to use it? Oh yes … in this theme, is the LMS tutor plugin included? Thank you for your attention.
Here is details video doc : https://youtu.be/PcsVCSKBe04
It is just one click installation process.
Here is details text documentation : http://demo.themewinter.com/wp/docs/turitor/
If you are not able to installation after see the video doc just open support ticket here we will help you to install : https://support.themewinter.com/support-center/
Yes, we have added Tutor LMS Demo.
I see our support team member fixed the issues. It was css tweak.
We updated Turitor Version 1.2.4 and fixed the issues.
Hi again. I’m creating a page with elementor and the “turitor recent post” widget throws error. Please if you can reply me here because support tickets answer are very slow. Thank u.
http://prntscr.com/u9unplFatal error: Uncaught Error: Call to undefined function instive_return() in /home/customer/www/cursossyf.com/public_html/wp-content/plugins/turitor-essential/includes/widgets/recent-post/widget-class.php:21 Stack trace: #0 /home/customer/www/cursossyf.com/public_html/wp-content/plugins/elementor/includes/widgets/wordpress.php(271): Turitor_Recent_Post->widget(Array, Array) #1 /home/customer/www/cursossyf.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(530): Elementor\Widget_WordPress->render() #2 /home/customer/www/cursossyf.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(660): Elementor\Widget_Base->render_content() #3 /home/customer/www/cursossyf.com/public_html/wp-content/plugins/elementor/includes/base/element-base.php(644): Elementor\Widget_Base->_print_content() #4 /home/customer/www/cursossyf.com/public_html/wp-content/plugins/elementor/includes/base/element-base.php(864): Elementor\Element_Base->print_element() #5 /home/customer/www/cursossyf.com/public_html/wp in /home/customer/www/cursossyf.com/public_html/wp-content/plugins/turitor-essential/includes/widgets/recent-post/widget-class.php on line 21
We are checking the issue and will reply on ticket. Support response time can be 1 business day. And for different time zone it can be delay. Here is our active time : https://prnt.sc/tpawu0
Hope you will help us in this matter.
I see you adjust the menu width. For further assistance please use our support desk : https://support.themewinter.com/support-center/
Regards.
Yes, I did it in child theme.
buenas noches no puedo editar con elementor. me habilitar modo seguro lo hago y sigue saliendo el mismo problema, si me pueden ayudar por favor.
Please, use latest version of Elementor 3.0.4 and Turitor version 1.2.3.
Also, make sure you update Turitor Essential Plugin 1.1. Just delete and install from plugin area.
Let us know the result.
podria por favor enviarme los pasos o un video tutorial de como poder hacerlo? por que no encuentro esas opciones de actualización, elementor no hay problemas pero con turitor version 123 no se como hacerlo al igual que Turitor Essential Plugin 1.1. ayuda por favor.
Use this plugin to update any theme on Themeforest : https://envato.com/market-plugin/
For further assistance use our support desk : https://support.themewinter.com/support-center/
Regards.
Veo que el problema es cuando activo el plugins ElementsKit Lite, sale el error de activar el modo seguro, y si desactivo ElementsKit Lite el tema de turitor cambia. alguna solución por favor gracias.
We are working on your ticket. Please, follow the reply from the ticket. Regards.
cuando deseo escribir en el boleto, no se puede hay un error podrían ayudarme por favor es urgente.
y no se olviden tambien de los link que no funcionan por favor
Please, clear cache of your browser or try other browser to write on Ticket.
Site login access not working.
hasta ahora no me dan solución, cuanto tiempo mas tengo que esperar por favor?
Jeez after the update this theme has become a real pain, i have MAJOR issues with elementor editor, cant simply edit, website is running slow as hell , im considering buying another theme, i cant afford these issues appearing every now and then , i do not recommend
Hi, elementor release version 3.0 which is a major release. In social community it impact is huge : https://prnt.sc/u68zlo
We recommend to use Elementor 2.9 for this week. Elementor team are working very hard to solve the issue. Here is doc how to rollback : https://prnt.sc/u6rw37
For theme issue please open support ticket here : https://support.themewinter.com/support-center/
If you don’t want to use our theme you can open refund request also. Best Regards.
i will try to roll back to elementor previous version and see what happens, because the theme is really beautiful, i will try to solve the issue before switch it. Thanks for your assistance
Please, don’t hesitate to ask for support. Best Regards.