4746 comments found.
Hello Pagick. Editing images : Sometimes a user uploads an image and it rotates incorrectly. In the media library it is rotated the right way. How can users edit or delete images? Thank you
Hi Teeshack. Images uploaded and resized by WordPress functions (not the theme). I guess you view images on your mobile device. If yes, then some mobile devices may rotate and show images as they like.
No, images cannot be edited yet. But this functionality will be added in the future updates.
Users can delete their images on the same page where they uploaded images (http://website/mypage/images). Thank you
Thank you so much 
Your support is always appreciated.
Thank you. My pleasure Always to your service
What could be the reason why my datebook subscription is not working properly? On the subscription plan page when I choose the subscription and click the button it just refreshes the page and tells me to select a subscription. The subscription plans are enabled and the paypal gateway is set up.
One subscription plan can have 1, 2 and more prices. Is it the case? Yes yes, then on the subscription page click on the price to select it and click the Select button to proceed to the checkout page. If not, then could you take a screenshot what you see? Thank you. You could upload your screenshot here https://prnt.sc/
I found the issue, thanks. Which app is best for the languages?
Also, is it possible to create coupon codes using datebook subscription?
Loco Translate plugin is the best to edit language online, right on your website. Poedit is great to edit languages offline on your PC and then upload translated language files to your website.
No, coupon is not implemented in the theme yet.
Got you. So in your opinion what would be my best option if I have a team of at least 10 and I don’t want them to have to pay for site.
You mean you would like to hire a team but make them interested in working for your website not for money but something else?
No I have a team I’d like to give free access to my site.
You as administrator can subscribe their profiles to paid subscription plans for free. Just go to a Profile page -> Subscription page -> Subscribe to any plan. In this case, they will be able to use all features of the website and no need to pay.
Thank you for your fast responses. There’s a lot of popularity with Non Monogamous relationships. Is it possible in the next update to have a profile that can be hosted by two people (couple) so they can both enter their details separately on the same profile?
I will look if it could be done soon. But of course, yes, it will be done. I cannot say when exactly.
Do you have somewhere where you show us what’s new in the update?
Also, why do my profile pages background keep changing to these pattern backgrounds? Just started after update last night. No matter what I have the background set as this keeps coming up.
Yo??? My site is live. I need this problem fixed asap
Problem with changing background image on profile page? These patterns changes every time you visit a profile. It is normal. What would you like me to do? Thank you.
How can I make that stop? I would like to keep the background color I had. I don’t want patterns switching. There are 30+ year old men with red flower backgrounds, not good.
Now, the only way to stop it is you have to manually remove patterns in this folder (wp-content\plugins\datebook\assets\images\patterns).
But right now I will make changes as you like. You will be able to stop patterns, upload your own patterns, set permanent/random colors or stop it all. Just give me 1-3 days please. Thank you
Alright
Hi Pagick, thanks in advance for your great support. Can I remove the age field from the search form?
Hi vp_anyway. No. But in the next update, it will be possible. Very soon. The search form will be very customizable.
Please check the support email!
I checked. But I do not see your email. Could you say what your email is? Thank you
from: tzkerwdw3a@gmail.com
I found your email and replied. Thank you
Hi, please i just bought and installed theme but i couldnt find where to import demo contents. I want to be able to import demo content then i can start modifying it to what i want.
Hi codecradle. Thank you for your buying. The demo content can be found here: WordPress -> DateBook -> Theme Installer -> Third: Demo Content.
If you like to create demo pages for Brizy Page Builder then they can be foud in the folder “Demo content” in the archive file you downloaded on ThemeForest.
yeah, i have installed all demo content from the theme installer but it doesnt still look like your demo website. Infact the pictures and contents are not showing. Can you guide me if i need to do any other thing.
Please, see this screenshot https://prnt.sc/v6xbn2 . You mean these images and profiles?
Images on our demo website are for demonstration purpose only.
Profiles above are featured. You as administrator can set them manually, otherwise, your users can set their profile featured after they select to a subscription plan.
Profiles below are ordinary profiles. You can set a number of profiles on the front page here: WordPress -> DateBook -> Dashboard -> Front page -> Normal profiles: show on the front page? Please note, when the option “Normal profiles: quantity to show” selected 30 profiles then if your website has fewer than 30 profiles, profiles will not be shown on the front page.
i meant the background image. I have changed it uder: Datebook>> Design & Style >> Header but Homepage background image isnt still showing.
Copy the url of this background image and try to open in a new window. If it opens then I need a link to your website to check it.
I just copied it and pasted on a new window and it opened. The link to my website is www.booupp.com/home
The reason why the background image is not showing:
URL to an image (and custom CSS file) starts without “s” letter in “http://” (http://booupp.com/home).
But your website must start like this: https://booupp.com/home
Go to the settings and correct it here: WordPress -> Settings
Then resave options here: WordPress -> DateBook -> Design and Style.
That’s it. Nowadays modern browsers do not want to load content from insecure domains: http://.
Thanks that works. Kindly guide me as to how to ensure member get verification link in their email to verify their account. I just signed up an account, and i am not getting any verification link which is hindering me from adding photos or do any other thing.
This is a usual thing when a verification email is not sent. Almost all servers do not allow mail function. Only SMTP is allowed. So you should install the WP mail SMTP plugin. It always helps. I apologise for not replying in time. It is night here Thank you
What might be wrong? after activating “Show Register and Login links” under Dashboard>>Login & Signup. I cant still see login & Signup links on the landing page
Perhaps you are still logged in. In this case, Register and login links are not shown to logged in users. Please check it. Instead of those links, you administrator could see some user links.
Yes i was, that is fixed. I have another problem. I just noticed that on the search form, all the countries disappeared. I keeps saying “no country found”.
Thanks i have found the issue and solved it. Thanks
Great. I am very glad to hear that. Thank you
Hi, can you guide to how make the landing page image/Landing page background a slider so that i can put 2/3 images to slide.
Hi. Brizy page builder has such option. While creating a page you can see a round black button. It has an option to make a slide.
Hi, i have tried and tried but couldn’t get what i want…i actually want banner in the default homepage to slide so i can have 3 slides withou losing the seach form, login & Signup link above the search form, the logo and other things presently on the homepage but as soon i switch to Brizy page builder from wprdpress builder, all of the things pre-designed immediately disappears and i just couldnt recreate that design. I could create the slider(after clicking the black button by the top right like to asked me to) but just couldnt have the search form, login & signup link, logo, short description of the dating platform, fotter and other stuffs that come with the default design.
My second issue is after a message is sent from one account to the another account, the other account doesnt receive the email. I have just been battling with all this amongst other things on the dashboard that arent working.
Please help.
Serious Error Needs Attendtion All user data is being erased automativally. Photos also erased/deleted automatically. I did nothing in my website not even logged in from admin. I just checked from front end. I am facing same problem in my both websites. I have purchased 2 websites from you. Please sort this at the earliest as this is very major issue.
Please check if this option is enabled here: WordPress – DateBook – Dashboard – Profile – Delete Profiles who did not verify their email within.
Only this option can delete profiles.
Specially for your case, I will add a special function that does allow other functions to delete profiles automatically.
Also, change a password to your admin area.
Also, if you like you could give me a login and password to admin area so I could check myself. Email info@pagickthemes.com
Serious Issue- Needs attention I have put “0” in WordPress – DateBook – Dashboard – Profile – Delete Profiles who did not verify their email within already. Please note Profile is not deleted, user is able to login but the data and images filled by users is deleted.
I cannot give my admin login and password details, because last time I given thease details to you & I face lots of problem related to my revenue.
Please give me solution for this at the earliest.
Oh no. 0 means delete immediately the same day of profile creation. But in the option it is said 0 = do not delete. This is my mistake. I incorrectly counted this option. I apologise so much.
Please, if you don’t want to delete profiles at all, then enter “365” or more days.
If you don’t want to delete profiles then uncheck the option “User must verify his email”. Otherwise, if email is not verified then the profile cannot be activated by user. Therefore, his profile is useless. But if you would like to keep it then increase the number of days before the final deletion.
Already unchecked “user must verify email ”.
Your small mistake creating big problems for me. Is have any recovery option ? There were 2000/- active users.
Please guide me how to recover all user data ?
I am so sorry. No way. But data could be restored if backups of your site were made on hosting server. Some hostings make backups every day.
If this is the reason, why user exists ? Why user name exist only ? Why user not deleted ? I think there is some other script error . shouldn’t happen again. I dont want to delete any user automatically. Why there is no option for never delete user data ? Check again your script. Find the exact reason.
Actually EVERYTHING WORKS CORRECTLY!
The option says “0 = do not delete profile”. But in my previous comment I said “0 means = delete profile immediately”. I was wrong! I check it again.
So the option “Delete Profiles who did not verify their email within” works correctly!!! It does not delete profiles if set 0 (zero).
Especially, you say “only profile’s data was deleted but not profile itself and its user.” So the reason is still unknown!
You can enable/set the option above to “0” again.
Check this option too: WordPress -> DateBook -> Dashboard -> Privacy -> Days before the final deletion of profile.
THEME DOES NOT DELETE PROFILES without your permission. Especially such an incorrect way you described.
It may be some plugin, hosting server, or other reason why profiles were deleted. Perhaps, somebody knows your admin password.
- 1) your site is very slow, very slow. Checked on gtmetrix. Our demo website runs very fast, even without any cache.
- 2) I noticed 2 times within 10 minutes with your database connection “Error establishing connection”. This error is in your hosting, not the theme!
- 3) 503 Service Unavailable. https://prnt.sc/v6vp7n . It seems you installed heavy plugins.
But you hurried up and posted a very bad review! Very bad and unfair!
I tried to find an error on your server but you changed a password to admin area. None of our customers said that profiles were deleted. We never faced this problem on our all websites.
I entered ‘99999’ in “Delete Profiles who did not verify their email within” but problem not solved. today (before 10 minuts) also deleted some user details automatically. please check what is the problem. I did not given password to anybody
I have examined xml data backup of yesterday and today. i found that only data in <wp:meta_value> has been deleted automatically. I am sending both xml data files you by mail. it would be useful to you in bugfinding. Please Note: I have only 1 Plugin ‘Datebook’. today data lost after i changed “Background image in Header”. Hope this time you can find exact reason & solve this issue.
can’t find bug yet ?
I checked your files. They do not have the information that could help.
I will create an additional function that could watch users action. Also I will disable deleting profiles automatically.
It would fair if you reconsider your review until we find a real reason.
For that do you want password of admin ? If required, i will mail you.
Password has been sent by mail. Please check
Thank you for password. I have made some changes to the profile delete function to guarantee none of profiles will be deleted partly. More checks added to be sure to delete or not delete user and his profile. I will update your server with this fixes today later.
But I am sure the errors were on your side, wrong work of your hosting and database. That’s why some profile data were deleted partly, not saved correctly. I already met such situations.
When server works correctly, such errors do not occur and none of profile get broken or deleted partly. I already told you “your server blocks ajax requests”. This is one of reasons of broken queries, and broken profiles.
This 2020 year I received more than 10 complaints about serious bugs. But after investigating, I found out that all errors were due to: limited resources, wrong WordPress installation, wrong encoding and many others.
Updated or not ? Can i change password now ?
No. I am just going to update your website. Wait for 20 minutes please
Done! Updated. You can check your website.
Ok, i hope data will not delete automatically now.
Yes, no profiles will be deleted. Now this function checks if profile and user’s account exist, and only after this, cron deletes the profile and account. In short, if this time, some profile would be deleted unexpectedly then some spy, hacker, alien, or virus has access to your website.
Also, check if messages repeated in chat. This issue has been fixed.
I will change password. Massage are still repeated in chat.
Some profiles partly deleted automatically today as usual.
I am already checking on my side. Later I will check your side. Thank you. I will try to find the reason and solve it today.
Ok sir, will mail you new password
Thank you. I made more changes to the code. I will update them to your website now.
Ok sir, please update. Create any code for finding exact reason also if possible. how can we found exact reason?, Hope this time it will not erase user data
I have been working on your site for 4 hours. Nothing was deleted. Also, several days ago I registered a profile. It is still there. I update it, uploaded images. Nothing was deleted.
I am still investigating… I noticed your members submit a message in chat twice. It means they submit a text and wait until the text would be delivered due to a slow response from the server. Server is slow!
Deleted some members today also, please check top and featured members. You can understand what information deleted. I dont think slow server is the reason for profile deleting.
Yes, I saw them. I already know what data were deleted. NO, members were not deleted, only meta data of some profiles were deleted! Some meta data were already deleted partly, not today and not yesterday, but more days ago. How do you know they were deleted today? 1 week ago I registered a profile. It has not been deleted even partly. It is complete. I filled in all fields and uploaded images, save, resaved. Nothing were broken.
I checked all functions, especially that delete or save meta data. I could not find a reason why data could be deleted partly.
The only I can suppose, errors could occur while saving meta data because your server does not respond fast, so some post queries could be lost, broken.
Sometimes your server responds very slowly, sometimes normally. Thus, some profiles are saved not broken, but some profiles meta data are broken. Errors occur on your server, not the theme.
We use the DateBook theme on several different servers. Our customers use on absolutely different servers (shared, dedicated, Linux, Windows). Nobody complained about such error that happens only on your server.
You could ask another developer investigate the theme and your server. You could install the theme on another server and test it. Instead of crying in Reviews “Otherwise script is garbage only. Please take a note before purchasing this script.”.
You asked “How do you know they were deleted today? ” Answer is dear Pagic, “I observed that “some top & featured members Photo not showing.” When i click on that, i found that all its profiled fields (excluding name and email id) has been lost.
Another thing you forgotten my dear Pagic, I praised for script and given you 5 star. And also refered to my friends.But you are taking it personally. You forgot my 5 stars and supposing that i am your enimy. I am your customer sir, I have purchased your 2 themes. Why ? Because you developed very good. And i like it. So dont get angry on me. Take it positive. Another point is your same theme is working fine on same hosting with another account. This problem happens with 1 theme only. Dear Pagic, i will check on another server but, i think themeforest will not allow me to use 1 theme on 2 server at a time. Please confirm.
When cusyomer complaints for any issue dont say customer is crying but its chance to find you bugs and make theme more efficient so please1 understand me. I am not your enemy or competitor. I m confuse why this happens with 1 theme only. Even another domain is working fine on same hosting plan.
All right. I remember your wonderful review and 5 stars. I was glad to assist in any matter. But suddenly you re-posted a very negative review as if the theme was awful fully for all people.
You see I do not hide any of bugs or mistakes. I try to fix any issue even on customers servers (but such support is not included in the theme). I do not care about support period. I will be glad to assist you while you use the theme.
I hope we both can solve all issues, add more features. Please, disable caching on your server. Delete the HTACCESS file in the root folder, it may have cache commands. Do not check the theme on another server. It will be fixed on this one. Thank you, my friend.
Sure sir, i appreciate your motive. 1) Cache desabled in wp.config.php 2) htaccess file deleted
Please proceed
Custom Permelink set as / category / postname /
Please guide me if i am wrong
All is right. Thank you. I will continue checking.
Currupted featured profiles deleted and more 12 profiles bring to featured. Let’s see…
Cache disabled but htaccess file has been created there automatically
Do not delete profiles. The good news is that the theme creates the profile meta data twice in different places. So even if data were deleted the the theme can restore them from the second place. I just need to create a function that restores data.
Wow !! Great ! Finally getting solution. Very very good news for me. Please create & restore.
I was bring 12 profiles to top & featured yesterday. I saw now 10 profiles of them has been lost their photo and matadata today. (For your kind information only)
Thank you for it. I will check them today.
Ok sir
Please inform me when done. Also guide me how to restore metadata again
Dear Pagic, Remainig 2 profile (featured) metadata has been deleted automatically. Please guide me how to restore deleted data
Hi shankartpawar. Thank you for useful information. Actually, I am trying to find the reason of deletion. I am making some changes to other functions so that they do not delete anything by mistake. Today later I will send you a file with the restore function.
Thanks dear pagick, take your time to find the reason. Waiting for the same
1 positive thing found this time, Some profiles deleted their data automatically, but only photo and metadata lost. Location, name, gender, email not lost this time.
Very good, keep it up Pagic, waiting for perfect solution
Thanks dear Pagick, No profile deleted today and yesterday. Very Good.
But cant edit dummy profile’s about me . Just for your kind information
Sorry wrongly sent about me . I want to say About you (optional). I also found that new user data not save in About you (optional). Please check once
All right. I will check it.
Checked or not ?
Yes. I checked. The option “Suspend a profile after a user edited it” affected the About you text. Now it is fixed on your website. Thank you very much!
I would like to thanking you once again. Profile deletion problem has been solved. No any profile deleted from last week. Very well done Dear Pagic
I am glad to hear that. I am gonna add more security and backup functions to make your website safe. Thank you.
featured and top profiles Hi Dear Pagic, unfortunately i found that featured & top members lost their photo and profile fields.
Good thing is that name, gender, age, address not lost.
Featured only 1 profile was featured. It is as it is. Did not lost any data. Is it possible reason ?
I was changed genders of some featured profile. Isn’t this reason ?
Good day shankartpawar. I will check it today and fix it. Very useful information. Thank you
Great. Please proceed
Hi Pagick, I haven’t found a way to edit the standard DateBook pages. Entering the page edit I find only the title written. Yet the theme works.
Hi vp_anyway. Standard pages are hardcoded. If you would like to edit profile then you should go frontend, go to any profile page and above the title (profile name) you can see Administration Dashboard where you can edit some options. Also, please, note, when you go to a profile page you become this profile’s user. Thus, you can edit that profile, upload images and other actions.
Hi Pagick, thanks for the reply. I need to edit the search page and others; I can create a new one? I need to install the Brizy editor? Where can I find a list of your Shortcodes? Thank you.
Hi vp_anyway. Yes, if you want your own page, then you can create a new page by help of any Page Builder. You can install Brizy or any other page builder. Yo can use shortcodes from here: WordPress -> DateBook -> Shortcodes. After you created a new page, remember to reselect and resave it here: WordPress -> DateBook -> Dashboard -> Pages.
how far is a mobile theme? the script is good but it works best on desktop a mobile theme would be very great still
I have seen the reviews and i want to buy this theme but the Demo site doesnt show anything. Is the Theme still active?
Hi. Yes sure. The theme is active. Our demo website is not working temporarily. Because we are changing a hosting server. Our previous server was slow. Now we have better server. Demo website will continue working today later. We continue developing and improving DateBook. Thank you
Hello Pagick!
I have a question.. I want to keep just location in hope page search form. How can i do that? Thx
Hi stefanno. If you can disable all options then they will not appear in the search page but they will be disappear all over website. But as I understand you would like to just disable in the search form, not in the registration form.
All fields like location, gender, age, and others could be disabled here: WordPress -> DateBook -> Dashboard -> Profile.
Give me some time, please. Right now, we are making changes to all forms so that they are flexible and very customizable.
Thank you!
Hi, Good day i want to change the word ((Passport to Driving license)). inside user Verification. where can i make the changes. Please help . Thank you
Verification Increase the credibility of your account. It is recommended to upload a copy of your passport or homemade photo. You must have in your hands a paper with the words “abcd”.
Hi. Good Day in the registration form, is there any way to take it out (sexual orientation) and input ( Marital Status)
please advise Thank you
Your email do not work, i sent you an email and do not work, say me this:
s5.asurahosting.com produjo este error: Remote server returned an error -> 550 No such recipient here
Yes. Our email and demo website are temporarily not working. We are changing to another server. Please, if possible you could post your comment here.
It does not work the gender free, I have since women do not get the monthly, quarterly and semi-annual subscription and it continues to go out. This is put in from within each subscription plan and it still doesn’t work.
I want to know as well, how do I register to add a box?
I will check free gender now. Sorry, I could not understand last comment. Thank you
Second comment. In the registration page I want to add one more registration box and I don’t know how to add it, how can it be added?
I see. The registration form is hardcoded. So a new field cannot be added. This is what we are working on, so that all fields in all forms could be customizable. You will be able to add your own field soon in the next updates, very soon.
Let me know when you have the next update because you do not send an email warning or put it in themeforest and I do not know.
DEMO WEBSITE is not working TEMPORARILY! It will continue working in short time.
DEMO WEBSITE works!!! It has been restored.
Hi Pagick, Still high CPU and memory utilization after recent two updates. Can you fix it please ? It’s choking the server.
All pages are loading slow because of that. Waiting (TTFB) takes about 13 seconds. Pls check
Recently I installed the theme on different servers. The websites run very fast. If I have a link to your website, I will check it later. Thank you.
have email you the details. Please check
Hi Pagick, When you click register on home page, CPU utilization hits 100% and takes 13 seconds to load register user page . Can you please check what is the issue with the scripts ? i have already emailed the site.
Memory also hits 1GB.
Not sure if the following will help but just extracted for you to troubleshoot.
Following crons showing taking the maximum time.
/wp-cron.php?doing_wp_cron=1603093046.848320007324
Slow pages showing
/wp-cron.php?doing_wp_cron=1603093046.8483200073242187500000 count – 1 Time : 34 seconds
/index.php Count – 153 Time – 76 seconds
/index.php?wc-ajax=get_refreshed_fragments count – 1 Time – 6 seconds
Hi dragonhunt. Thank you for the information. I am investigating your request. For now, I checked your website right now. It is not slow. Not fast as our demo, but not slow. I am continue testing… I will be back later today.
Thanks Pagick. Please test following – Open the website and click register. will wait for an update from you.
Pagick, did you find any fix for above ? It’s still choking the server resource.
Hi dragonhunt. I just reinstalled our latest demo websites (4.4.7), crons, even changed servers. Websites loads quickly. No choking, no slow. The theme has been tested on local and online servers.
Could you test your website on local server (on your PC) or install a new subdomain on your live server? Perhaps, a new installation might work smoothly.
Hi Pagick, all of a sudden it started working fine now. there is no choking on the server. The register page opens fine. Kind of strange but as long as it loads fast that’s it. Thanks.
I am glad to hear it. Yeah, it’s strange. Over the years I’ve seen a lot of strange things in the electronics world
Hello Pagick!
Can you add Romanian language please.?
Hi stefanno. Yes. Next week we start adding languages. Romanian will be added too.
hi. good day look like the photo limit is not working :- if we set at photo limit – 6. still user can upload maximum
(inside) Subscription plans – Add plan Photos limit. How many pictures is a user allowed to upload?
please check the subscription plan photo limit. Thank you
Hi. I will check and fix it. The update with fix will be available very soon. Thank you.
please can you translate it as soon as possible? any ohter german speaking person here? Who has a german translated version of plugin and theme?
You sure. I will try to do it this weekend.
ohh that would be great.. so i can start soon..
any news?
do you have any news? german language files
Not yet. I need more time. 2-3 days.
if i can help let me know.. i have tried with loco plugin but it dos not work..
hi how are you?
Hi. Fine. Thank you. At the moment we are changing hosting server. We are moving all files to a new server. After all done, I can continue translating the theme into German.
ok..fine.. im actually translating.. the .po file but i cant see any changes..now
Please check if you did the following:
1) You activated German language here WordPress – DateBook – Dashboard – Languages?
2) You translated 2 files: a) wp-content/plugins/datebook/languages/datebook-de_DE.po and b) wp-content/themes/datebook/languages/de_DE.po
hi i know that and i do that but it does not work.. i use swiss german language.. maybe i must reinstall.. all..
it would be great to have a german translated language file 
Today I will try to translate to German. Thank you for your patience
hi…
hi pagick do you have any news?
Hi, I hope today later German will be added.
hi.. now im waitin..for a long time.. do you have any news about german language?
I just installed the update and this time also the chat is not working properly. It has same repeating messages bug. This is the fourth time I am writing you about this complaint in last 3 months. If chat doesn’t work properly then members wont stay on this theme for long. I have now over 1000 members on my website so please try to understand the importance.
The repeated messages issue was fixed in the version 4.4.7. Today I will check your website. Could you give me login access to an account where you see repeating messages? Of course, I understand you. This issue must be fixed the nearest time. On our demo website, this issue was fixed. You could check it yourself on our demo website. Email info@pagickthemes.com
I sent you an email with login details.
hi good day. i would like to add some rows and pictures at the bottom of Native theme Homepage. look like i need to buy page builder to make it that possible. (if i not wrong)
can i know which you recommend page builder that can add row at bottom of homepage. Siteorigin Page Builde WPBakery Page Builde or anything else
please advise. thank you
Good day. You could use any free page builder: Elementor, Brizy. Soon, Elementor support will be added in the theme. In this case, I would recommend Elementor.
How do you access the notification emails for customization? I can’t find it in the documentation?
