12899 comments found.
Hi Xtemos! Do you have any plans to produce a new product?
Hello,
Yes, we are working on new themes and hope to release it soon.
Kind Regards
By this theme, can admin manage product ( add/delete/edit) from frontend ?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this.
Regards
Is this possible to hide Product Tags and Categories?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Thanks for your kind response, issue is resolved.
Great, you are welcome!
Anyways, Xtemos team if my support is end I don’t think that this kind of issues needs to extend support. This is a simple feature and you have already added options for that our developer was not familiar with your theme that is why we asked. Courtesy is something that should be mentioned in your services, cheers.
If you don’t have active support then you can request help only if you noticed some bugs or critical issues with the theme. Otherwise, if you need any instructions regarding our theme installation and configuration you have to extend your support period. And these features are a part of the WooCommerce plugin, not the theme.
Great.
Is there an update to the template soon I wish you an additional special label for the following Not in stock low price Discount last piece
I hope to inform me of the new update before I buy the product
Hello,
Currently, we don’t have an exact date when the next update will be released. And we don’t have plans to implement additional labels at the moment.
Kind Regards
Hi! i`m trying to setup this theme for a client, but on sidebar widget filter, i`m facing a issue with UL element. Woodmart add a “style=”margin-right: -15px;”” at the end of the tag. Please, could you help me where can i fix it to 0px? It is cutting the value. Thanks!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, as reported by Wordfence, a week ago a medium-risk security vulnerability was discovered in the WPBakery Page Builder Plugin: i’d like to know when new update of the embedded plugin will be available to us to install.
Hello,
We have already updated the WPBakery plugin. You need to reinstall it via Appearance -> Install plugins or download the latest version of the plugin from your account on our xtemos.com website.
Kind Regards
hi, in my index page, i use the promo banner element, but it can’t be load so no setting can make, would like to know how to fix? thanks
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello,
I’d like to add a class to wishlist page items.. Please see the screenshot to see where exactly I want to add anther the class : https://paste.pics/3f36ce35656b94004deb9f461538f849
Can you tell me in which file I need to make edits in and then upload it in child-theme (directory aswell)
Hello,
You can customize it in the file “woodmart/inc/integrations/woocommerce/modules/wishlist/class-ui.php”. Unfortunately, it can’t be overridden in the child theme.
Kind regards
I can’t edit in main theme as then I won’t be able to update the theme without losing the customization.. Please tell me a solution where I can do this in child-theme.
Sorry, but this part can’t be overridden in the child theme, unfortunately.
Hi there! I have a couple of pre-sales questions please.
1. Is the demo content available for use with WP-Bakery?
2. I’m looking to build an online flooring store. However instead of just buying one product costing £10 for example, we need the tool to calculate the number of products required based upon user measurements. So for example, they could either enter a m2 required, like this site (https://www.flooringsupplies.co.uk/product/14974/barlinek_oak_st_kitts_engineered_wood_flooring) or the enter their width and length like this site (https://www.floorsdirectltd.co.uk/lifestyle-chelsea-traditional-oak-8mm-v-groove-8mm-laminate-flooring.html). It would then calculate that the user needs xx packs costing £xx. Is this functionality possible with this theme?
Kind regards, Stewart
Hello,
Thank you for contacting us.
1. Yes, you can use our dummy content based on WPBakery page builder elements.
2. Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello, Can I update to the Woocommerce 4.6.0 ? thank you
Hello,
Sure, you can update the plugin to the latest version freely.
Kind Regards
Thank you
Hi, i have to doubts to ask for your help.
First one, the items that i add in the compare page, remain there whether i’m log in or log out, is there a way to empty the compare page when i log out?
And second, in my account dashboard there are all the elements (dashboard, orders, account details, etc.) in the dashboard you have all the same elements placed with their own icons and name, but the address icon it doesn’t have a name beneath him, how can i solve this?
Hello,
1. If you add the items while you are not logged in, then log in and log out then you will see them in your list. But if you add them when you already logged in and then log out you will not see them in the list.
2. Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
1. It doesn’t do like you told me, it always remains in the compare list, could you please help me out with this?
2. Great, i already did
Please, contact us via the support forum and both issues will be reviewed by our staff.
Hi, can you upload new version of revolution slider, because it doesn’t work with new version of WP Rocket 
Hello,
The latest version of the slider is already uploaded to our server. Try to completely reinstall it.
Kind Regards
I tried to reinstall it – deleted all plugin files and uploaded new version. But it’s actually older version (6.2.9 – from May 2020)? Latest version is 6.2.23 – please upload that one
Please, send us your admin access via the contact form so we can try to reinstall the plugin for you. It should be the latest version already.
I sent you our login details via form. thank you!
We have reinstalled the plugins and now you got 6.2.23 version.
Hello Team,
It seems as if I can not use Elementors theme builder for creating a footer and still use the basic woodmart header builder.
As soon as I create a template for the footer (using elementor) My header disappears. I would like my header to be built with the original theme, And my footer to be built with Elementor.
But it does not look like that is possible. Any advice?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
Can you help me how to hide the empty categories on category header? https://prnt.sc/uz08ys this is the website: https://bigmatmalta.com/product-category/home-bathrooms/
Thank you.
Hello,
You can enable this option in Theme Settings -> Shop -> Sidebar & Page title.
Kind Regards
Hi, Could you please release the latest update to WP Bakery page builder? It has an essential security release. Thanks.
Hello,
We have already updated the plugin on the server. You can simply reinstall it to get the latest version or download it in your account on our xtemos.com website and update the plugin manually.
Kind Regards
Hello, Suggestion, I want to offer an idea Can you make the design of the Payment Page as shown in the picture? Please see the picture I shared It would be great if you could do this
https://i.imgyukle.com/2020/10/13/54wF7o.pngHello,
There is no such payment form in our theme and WooCommerce by default. You will need to find some extra plugin to implement this.
Kind Regards
I already know it’s not I just made a suggestion I wanted to say it would be great if you do such an improvement in the future default payment form is ridiculous anyway thanks for your answer
OK, thank you for the suggestion.
Kind Regards
Hello. I want to know what options I have to control the 360 gallery of the products? Speed for example? Thank you
Hello,
Unfortunately, there are no adjustable options for the 360 products gallery in our theme.
Kind Regards
Can with one license from your theme do extra sites on a subdomain? It is the same company domain but I have different installations because it’s different options for the checkout in woo-commerce and some other options with the products options. So I will need 2-3 installations but for the same company and same domain.
And your theme seems to be super nice for my needs! Great work!
Hello,
Thank you for your questions. Yes, you can use one license for subdomains if all these installations are a part of one website.
Kind Regards
Is it possible to show more than two images on product image when you hover> Something like: https://querohms.com/collections/men/Men
Hello,
Sorry, but there is no such option in our theme at the moment.
Kind Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Добрый день. Подскажите пожалуйста где в панели администрирования можно изменить вот эти блоки https://yadi.sk/i/2EQPVZM8REEhxw которые, как я понимаю, можно настроить для каждой товарной категории отдельно
Good afternoon. Please tell me where in the administration panel you can change these blocks https://yadi.sk/i/2EQPVZM8REEhxw which, as I understand it, can be configured for each product category separately
Hello,
Yes, you can find this content added to particular categories in Dashboard -> Products -> Categories. It uses HTML Blocks so you can customize the actual content in Dashboard -> HTML Blocks.
Kind Regards
Не могу найти как подключить HTML Blocks к необходимой категории. Прошу вас показать prtscr того где и как это подключается.
I can’t find how to connect HTML Blocks to the required category. I ask you to show the prtscr of where and how it is connected.
It should be placed to the category description field https://gyazo.com/43a87fecbc77117e0da44f27a0be9632
Спасибо за такой быстрый ответ!
You are welcome!
