12899 comments found.
Hi, is it possible to change the order of the social icons?
Hello,
You can do this with additional code customization only. Find the code for social buttons in the file ”/inc/shortcodes/social.php”
Kind Regards
Can you provide WP Bakery 6.4.1 for security fixes?
Hello,
We have already updated the plugin on the server. You can simply reinstall it to get the latest version or download it in your account on our xtemos.com website and update the plugin manually.
Kind Regards
Hi guys,
My support has expired but i want to notify you of a problem that occurred on our webshop.
People kept seeing products of other previous customers. So it looked like a cache problem.
We deactivated all our cache plugins first to check if that was the problem but it wasn’t.
Our programmer fixed it by adding lines of code on lines 33- 60 The problem was that your theme was caching the cart
If you have any other questions please let me know so i can help.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi, I just purchased your theme but I need some help. With purchased License key first I want to work on Subdomain (which is different domain than actual domain where site needs to be uploaded? And once the website is full ready I will transfer the files to actual domain…Is this possible ? If yes, How can I do that?
Hello,
Yes, you can use our theme on a development website and then move to the live website without any license problems.
Kind Regards
I am interested in buying your theme but is it possible to have a sticky buy now button in product page on mobile similar to this
https://fashor.com/products/floral-printed-ruffle-maxi-with-matching-mask-greenHello,
Our theme has a sticky add to cart button and you can see how it looks on our demo here https://woodmart.xtemos.com/shop/accessories/photo-camera-wooden-model/?opt=sticky_add_to_cart
Kind Regards
I already saw that. But is it possible to make like the reference link I shared?
https://fashor.com/products/floral-printed-ruffle-maxi-with-matching-mask-greenSorry, but there are no other options for our theme’s sticky add to cart button.
Hi, since the last update of the theme (I suppose this is the reason) the word ‘Home’ in the beginning of the breadcrumbs is no more translated in french! Of course translation is OK in my .PO file. I use WPML for multilingual. Do you have an idea and can you help? Thank you.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
Wow, clean and amazing! really love it! Is it compatible with «digits WordPress mobile number signup and login»?
Can I make a homepage and product page without code like these http://mindacademy.ir and http://mindacademy.ir/product/package-power-of-brain-genius-2020 ?
Thank You 
Hello,
Thank you very much for contacting us.
Sorry, but we didn’t have a chance to test our theme with those plugins. As for your examples, they are not a part of our theme’s dummy content. We can’t answer exactly if they were built with some customizations or not. But in general, they look to be quite simple and should not have any difficulties building them with Elementor.
Kind Regards
hi guys, can someone help me here urgently I have a site nearly ready for launch, but all new products or pages do not use the default header can you please have a look I have just opened a ticket
Hello,
Thank you for contacting us. Your topic will be reviewed by our staff soon.
Kind Regards
how can we hide FOOTER COPYRIGHTS section on mobile
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi – When I try to activate WP Bakery Page Builder, it say’s that no licence is found, but it should be a part of the theme, right?
Hi,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Kind Regards
When working in frontpage, when I add a page the page added is a blogpost. When I try to add template from the template library, it keeps on loading, and nothing is added? Please advice me on this asap? Thanks
The blogpost issue is solved. But the WP bakery page builder is not working, please advice me.
I cannot edit the frontpage from the Dashboard. Nothing happens when I push the link.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I cannot create a topic since the system does not allow me to login. What can I do??
It’s very frustrating since I have spent 2 days now just waiting for reply. I hope for a fast reply. Thanks
What error do you see when trying to log in on our support forum? Please, send us some screenshot. Also, try to use some other browsers on our forum.
I try to login at https://xtemos.com/forums with name and password, but when I push Login, it’s just refreshing the page, and leave me where I started; at the login page.
Try to use this page https://xtemos.com/myaccount/
And I end up at the same page, like its just reloaded.
We see that you already opened a ticked. It will be replied soon.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Team, Can you tell me plz. is this theme compatible with LiteSpeed Cache plugin ?? Please response.
Thanks & Regards
Hello,
We didn’t test our theme with this plugin but it should be fully compatible.
Kind Regards
Hi – I try to install the theme, but I get this message:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed. Can you please help me? Thanks
It’s solved..
Hello, I’m using html blocks on top of the products categories with text for better seo performance like this; https://prnt.sc/v1a1ao.
Is it visible from google for indexing as text ?
Thanks in advance
Hello,
Sorry, but we can’t give you SEO advice about your website. This question is not directly related to our theme but to the SEO bots systems.
Kind Regards
Hello, Please read my question one more time! I don’t want advice from you. HTML blocks are elements of the theme. And i want to know is it readable from google or not.
It doesn’t matter what instruments do you use to display some text. It has no difference for Google if you display it using HTML Blocks or just adding the text to the description text.
Oke Thanks!!!
product video support .mp4?
Hello,
Only YouTube video is supported on the product page.
Kind Regards
Hello, how can I customize the side area for the login? I would like to add a short code in a button below the login with facebook, thanks
I would just like to add a short code below the login button of facebook, thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, How to remove this attribute from image https://prnt.sc/v0p69f
Hello,
In order to deactivate the attribute on the product image, navigate to Products > Attributes > enter the attribute and disable “Show attribute label on products”
Kind Regards
Thank you
Hi, The latest theme version 5.2, is it compatible with WooCommerce 4.6 and Wordpress 5.5.1? Thank you!
Hello,
Yes, it is fully compatible with the latest versions of the WooCommerce and WordPress.
Kind Regards
Thank you very much! Great theme and team!
Thank you!
Hi,
There is only one single product layout?
Would you add in the future more? For example instead of 50% for image and 50% for description, i would like a 75% image and 25% description.
Thanks
Hello,
You can find different styles for our single product page in Dashboard -> Theme Settings -> Product page -> Images https://gyazo.com/e666ddc98d5d379ae0bbeec25ee1b0ff
Kind Regards
Thank you so much, i missed that one!
You are welcome!
Hello, i am trying to open a new topic in the forum but when i try to enter i am disconnected.Thank you
Hello,
Try to clear your browser cache and check again. Also, try to use some other browser to log in to our forum.
Kind Regards
