123 comments found.
Ho Schiocco, I have just created the home page, saved and did preview and all is good. Then i mode to ther pages, and when i go back to see the preview of the homepage I can only see the slider revolution at the top and thern there are only codes. all the structure is GONE. WHAT HAPPENED? I dont know anything about coding so please I need complete support here.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi! I’ve being using the “blog box” component of the content box of your template (http://templates.framework-y.com/gourmet/pages/features/components/content-box.html ) but I want to see the image over the text block in mobile version. I applied the “col-sm-12” class on the two divs with “col-md-4” class but there is no changes. Could you help me please? Thank you in advance
Hi! Could you reply me please? I post my doubt 5 days ago
Hi, sorry for the late reply. It is already over https://schiocco.com/shared/2021-05-03_115020.jpg
Thank you, and how could I set to view only one logo on mobile version in the carrousel of this web page? http://vallaecolid.es/quien-somos/ Thank you in advance and have a nice day!
You have the settings to setup the items on mobile. click the “gear” icon on the top right of the component to open the Settings Box,
Sorry I don’t know what do you saying me. Where is that icon? In the template? I’ve got the HTML version
Sorry for that, so follow the docs: https://themekit.dev/docs/code/containers/slider/
Sorry Schioco, but I don’t understand what do you showing me. There is no glide.js or glide.css files on this template. If I apply the code you paste, the carrousel doesn’t appear, there is only an unordered list of logos. I miss something?
This is the template I’ve bought https://themeforest.net/item/gourmet-restaurant-gastronomy-template/20051216
This is the code of the carrousel in this template:
< div class=”flexslider carousel outer-navs png-over text-center” data-options=”numItems:3,minWidth:100,itemMargin:100,controlNav:false” >
HI, I’m sorry, the docs was wrong, follow this: http://html.framework-y.com/containers/sliders/
Thank you!
Hi Schiocco, another question: I’m creating this website www.qeclinics.it by migrating another one. Now, on my website, I have the Facebook Pixel of the other website because it migrated too. How do I remove it? I’ve already contacted Facebook Support and they told me to contact the theme developer. Many thanks.
Hi, sorry but also this is not something related to the theme, nor the migration, remove it in the same way you added it 
Regards
Hi Schiocco, While I’m working on the website how do I put it in maintenance mode (and how do I undo the maintenance mode once it’s ready)? Thanks
Hi, it’s not something related to the theme, you need a plugin.
Ok thanks
DO you advise any plugin in specific?
hi I bought the gourmet restaurant template but the download button doesn’t work. Thanks for support
Hi, thank you for the purchase, what download button sorry?
thanks for the quick reply. I am unable to download files via the envato “download -> All file & documentation” button. the link does not exist …
It is a problem on your end, anyway contact me at support@schiocco.com and I will send you it 
Hello, I made the requested modifications but it does not work. I specify that this is not a Wordpress site.
The offset is approximately 425px
It’s a lot.
an other idea ?
Best regards
Ok, Unfortunately, help with this issue is not included in the support because it’s customization or an issue not related to the product. We would be happy to help you further but unfortunately, there are s extra costs.
Check your header, maybe it’s that.
I absolutely did not modify your code. I integrate your theme as is. The problem is with the script.js file, because when I don’t load it, the problem goes away.
Ok, but the template scroll is ok in the template, anyway send me your site link and I check. Thank you!
What is the link with the error?
It is showed correctly on both Chrome and Firefox:
https://schiocco.com/shared/2021-04-14_103901.jpg https://schiocco.com/shared/2021-04-14_103550.jpgIf you want to adjust the offset you need to edit the code I wrote you in the previous messages, if you need further help about this unfortunately there are extra costs ;(
Regards
Yes I understand. I just found the problem in line 1353: $(”.coverflow-slider”).executeFunction(“flipster”, function () { $(”.coverflow-slider”).each(function () { if ($(this).attr(“data-trigger”) != “manual”) { var w = $(this).attr(“data-width”); var wm = $(this).attr(“data-mobile-width”); if ($(window).width() < 768 && !isEmpty(wm)) w = wm; var options = {}; var opt = $(this).attr(“data-options”); if (!isEmpty(opt)) { options = getOptionsString(opt, options); } If I comment on these lines the problem disappears
if (!isEmpty(w)) $(this).find("ul > li").css("width", w + "%");
$(this).flipster(options);
}
});
});
Ok good, anyway I don’t see any problem also before of that 
Ok thanks for your help
Thanks to you
Hello, i have a little problem with your theme. This is a special case. When you click on an anchor on the home page from another page. The positioning is offset from the true position of the anchor. Once on the page in question, you have to click again to be well positioned
How can we fix this?
The Site web for test : https://test.goldenscarab.fr The link is “Soutenez-nous !” in the main menu
Thank in advance
Best regards
Hi, thank you for the purchase, please edit the file wp-content\plugins\hybrid-composer\scripts\script.js and replace 150 to 0 in the function “onePageScroll”: https://schiocco.com/shared/2021-04-14_090959.jpg
Also replace 50 to 0 here: https://schiocco.com/shared/2021-04-14_091111.jpg
You need to clear the browser cache to make the fix works. Thank you!
How could I do it?
Thanks in advance.
Hi, thank you for the purchase, just set the link like for any other linke: href=”.....”
Thank you very much for your fast reply!
I do it, but if I set a local reference like href=”/home” the link does not trigger. If I set “https://www.google.com” the link runs well.
strange try to add also data-href=”“
I do it, but same result…
This is the code I set now:
< – a class=”img-box anima-scale-up anima” href=”/home” data-href=”/home”> <- img src=”../images/gallery/location-7.jpg” alt=”” /> < – /a>
Is it correct?
I’ve added the ”-” characters before “a” and “img” tags to you can see the code in the comment
Does it happens only with this element? or with every link?
I think it’s only at image boxes. I remove this class “adv-img-side-content” from the parent div and link runs well…
Hi, ok yes, it’s a limitation of that box, please insert the full URL. Regards
Ok. Thank you and regards
Hello,
I have a problem with the phone navigation.
In the demo every menu has a submenu with several points.
When I reduce a menu to the main point, link the main point to a page, the link works on computer and tablet, but on phone the linked page will not be open.
Any idea?
Regards
Hi,
You can not maintain the link on parent menu items of subitems on mobile or the dropdown menu will never open. This is logically impossible. I advice you to remove the links on parent items or leave it and add it again into the dropdown menu as well. (almost all websites, including Envato, do the same).
Thank you!
thank you for the fast reply.
you are right, I found the mistake, it works now.
regards
Hello, very nice template.My browser shows there are cookies used. Maybe only in the template presentation? Is this template using cookies? I must be sure that there are no cookies necessary for using it. Best regards
Hello, I confirm there are no cookies used 
Regards
thank you for you fast reply!
Hello,
I bought this template and when I try to work on Dw, it loses ts configuration. The shopping cart appears huge, the video looks like a rectangle (without the overlay-content white text-center). The navbar appears white before scrolling, wich supposed to be transparent and change when you do it, and lots of etceteras. Is there any mistake on css? If it has no solution, I would like a refound. Thank you very much.
Hi, thank you for the purchase, the template is exactly like the preview demo (apart from images, but contact me at support@schiocco.com and I can send you them), you can just download the zip and open the pages and you will see it. I don’t know what are your changes or issues with Dw but it’s not something related to the item and I can’t help you unfortunately. No refunds are possible because the product is fully working as expected. Thank you
Hello, I downloaded it again and it works perfectly. I simply love it, thank you.
Thank you!
Hi, I am using the Gourmet theme and I am trying to add custom icons to the main menu. I have tried using the MENU IMAGE and the MAX MENU plugin and the images are not showing. I assume there is some issue with the theme, some restriction of some sort. How can fix this issue? Thank you
Hi, sorry but you can not use external plugins with the menu. You can try with the icons menu (see docs for more details). Regards
I don’t understand why not. Is there no way to bypass this issue? Will CSS even work?
Because the menu is not using the default WordPress menu code. Yes, via CSS and code customization you can do everything but unfortunately I can not help you with that. Regards
Hello, your theme GOURMET cannot be downloaded through ENVATO/THEME FOREST. i have tried my downloads link and the email link as well as different browsers
??
The download links do nothing. The download attempt times out
I confirm that Themeforest works of course
The problem is on your end. Regards
The problem is not on my end. I have tried redownloading other purchases and the downloads work just fine
Thank you, it worked just fine
Thank you!
Hi! I like your template. Could you tell me if the pictures are included in the purchase? Thank you so much!
Hi, yes you can have all images, just contact me at support@schiocco.com after the purchase and I will send you them. Regards
Hi! I send you an email three days ago, when I purchased your template and I’ve didn’t recieved the images. Could you send it me please?
Hi, download it here: https://send.tresorit.com/a#w-Cf1ASzwa577lolDfAp0w
Thank you!
Thank you so much!
Welcome!
Hi, I was wondering how to make the navbar sticky on mobile (so the hamburger button always shows when scrolling down)? Thanks for your help!
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
Freshly renewed 
Thank you! Hi, please send the page link with the problem to support@schiocco.com and I check the issue. Thank you!
It really is not a problem, just a built-in feature which I hope can be changed? lt works perfectly on larger displays where the navbar is sticky and scrolls down with the content. It does not do that on mobile. On any mobile as far as I know. Where could I change that? Thanks!
It is a CSS value but I need to check the site and test it.
Here’s the link: https://www.madisonspubgrill.com/
Use this css:
@media (max-width: 992px) { header.menu-transparent { position: fixed; width: 100%; top: 0; }}
If possible, it would be fantastic if you can assign a good rating to the product, you can do it in a few seconds fromthis page on top right over the stars, otherwise don’t worry.
Thank you, Federico
Thank you for your help, works perfectly!!!
Thank you! The rating is much appreciated!
Hi Schiocco, I bought the html version. I don’t know how to find my way to change the background color and the header banner color. The background is actually black or white (depend the page) and the header banner is a grey gradient and it becomes black when you scroll down. I hope you can figure out what I’m trying to say to you… I’m french
Anyway have a nice day and I hope you will be able to help me. Thank you.
Hi, please send the page link with the problem to support@schiocco.com and I check the issue. Thank you!
Hello, i have bought the theme some time ago, and i am very pleased with it. The content is very various, so there is a lot of option to work with. I have a question. Is there any possible way to make the flipster which is on this page: http://templates.framework-y.com/gourmet/pages/about-2.html , to play automatically, like a slideshow, so that 5 images are in constant loop? If my question wasn’t so clear, please say, so we can clear it out. With many regards, Pavlen.
Hi, you need to edit the code at wp-content\plugins\hybrid-composer\scripts\scripts\jquery.flipster.min.js
Docs: https://github.com/drien/jquery-flipster
You need to clear the browser cache to make the fix works. Thank you!
Today I bought the GOURMET template but after downloading it to the IMAGES folder, I can’t see the images. my email amministrazione@italybycar.it
Hi Schiocco, I bought the HTML versión instead of Wordpress version, so I return to buy the Wordpress versión as I read here, and I already asked for the total refund of the HTML version on the refund link you shared. Thanks in advance.
Are you going to update it to bootstrap 4? thanks
HI, no, we are not planning it. Regards