86 comments found.
Again, the Opal logo just opens the image. This is the third time you’ve fixed it, but after a few days the issue returns. The header logo must be a plain URL, not a clickable image. This is not caused by my website — I know my support has expired, but this is a theme issue on your side. Please fix the Opal logo widget permanently.
For your issue, please contact our support team at email:help@wpopal.com and attach your site info also, they will check and support you.
x
Dear mate,
Thank you for your interest. By default, WooCommerce only allows direct add-to-cart for simple products on the homepage or shop page. For variable products (with options like size or color), customers normally need to open the product page to choose variations.
However, you can achieve this functionality using plugins/add-ons such as a “Variation Swatches” or “Quick View” plugin, which allow selecting size and color directly from the homepage or shop page. Our theme is fully compatible with these solutions.
Thanks.
Hi,
I’ve been checking out the template demo and I have a question. On the homepage, I can only see simple products — there doesn’t seem to be any variable product to see how it behaves on hover. For example, whether it’s possible to select size and color directly from the homepage without entering the product page, just like it works with simple products.
Could you tell me something about this? Thanks!
Dear mate,
Thank you for your interest. By default, WooCommerce only allows direct add-to-cart for simple products on the homepage or shop page. For variable products (with options like size or color), customers normally need to open the product page to choose variations.
However, you can achieve this functionality using plugins/add-ons such as a “Variation Swatches” or “Quick View” plugin, which allow selecting size and color directly from the homepage or shop page. Our theme is fully compatible with these solutions.
Thanks.
Hello,
I have a question about Slider Revolution. Am I allowed to import and use premium templates directly from the Slider Revolution template library, or I need to purchase a separate license for that?
Hi.. If you’d like to use premium templates, you will need to purchase a separate license for Slider Revolution.
Hello
Does this theme comes with elementor pro plugin ? or I need to buy it separately
The theme doesn’t come with Elementor Pro included. If you want to use the Pro version, you’ll need to purchase it separately
Hello, I just noticed my mobile settings are not working, I have different styling for the mobile but it’s displaying the styling I used for the desktop.
I have removed all caching plugins, I tried creating sections to be visible on desktop only and another section to be visible on mobile only, but that doesn’t seem to work.
Please, I need this fixed asap! Thanks
Hello, Does your theme have a child theme?
Hello, the theme doesn’t include a child theme. However, you can create one with this plugin: https://wordpress.org/plugins/child-theme-configurator/
Thanks,
Hello, 1-When I import the theme the images do not come Why ?
2-Is it possible to get a refund if the theme no longer suits us?
Hi,
1. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
2. We follow the Envato refund policy. You can check here: https://themeforest.net/page/customer_refund_policy
Thanks,
Hello Do we need a purchase code for the activation of the theme?
Hi, The activation of the theme doesn’t require a purchase code. The purchase code is used when you want to create an account and get support from our team at https://wpopal.ticksy.com/. Thanks
when you support php 8.1？
what is the latest version of the theme? Elementor update 3.6.5 breaks my site.
Hi, the latest theme version is 1.8.0. You can download it from ThemeForest. Thanks,
The theme is not compatible with the latest wordpress / woocommerce PHP Fatal error: Uncaught Error: Call to undefined method WC_Cart_Fees::set_fees() and PHP Fatal error: Uncaught Error: Class ‘WC_Widget’ in frido minimal core
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hi, I want to hide the quik view text can you send me the css for that?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will assist you.
Thanks,
Hi recently i bought the Frido theme but i can not install the demo versions. I’m getting the message that it succeed but i don’t see anything appear.
Can you please add a changelog to ThemeForest. This will allow customers to see if there’s any update available and what changes have been made.
Thank you. We will. Thanks,
Do you have PSD files?
Yes, we have. Thanks,
Good afternoon,
Hello there I have got an issue with your theme (Frido), every time I import the demo, it says successful, but the site is utterly blank on all pages.
Could you help me out ??
This is the link: http://komunikasi.it/martina/
Kind regards,
i cant send ticksy online
Can you help me?
Your support period has been expired. You can send your issue to our email help@wpopal.com. Thanks,
Every time I import the demo, it’s says successful, but the site is completely blank on all pages.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hello, I just purchased Frido for a net new install of Wordpress. I imported sample content. However, I would like “Single Product #1” ’s layout. How do I choose that?
Hi there, Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/, they will guide you.
Thanks,
Hi, I just bought your theme but the headers did not import.
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
Hi i try to load the demos, no luck yet
Hi, the demo is good now. Please check here: https://demo2.wpopal.com/frido/
Question, how to disable the ADD TO CART button?
Please contact us at https://wpopal.ticksy.com/, our support team will guide you. Thanks, 
nice theme but it’s not updated since a year !
Thank you for choosing our theme. We will check and update the theme as soon as possible. Thanks,
still no update?? the theme is breaking my website
Please update the latest theme version 1.8.0 released on 18 March 2022. Thanks,
