66 comments found.
It’s the best theremin I’ve ever come across, but I’m encountering an issue specifically on mobile phones with the Yiith Ajax Search plugin recommended for the website. When a user clicks on the search icon, it opens a full background over the website, colored in red, containing the search input and close icon. However, when I focus on the search input, it suddenly hides behind the close icon and the background remains visible. Clicking the close icon closes the red background, but then another white background appears with the search input and close icon. Despite this, I can still search normally. What could be causing this behavior?
Hello, thank you for contacting!
The issue you have isn’t a typical one – as you can see our demo site functions correctly. There is a need to investigate the problem from your end. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Hello, good day, sorry my friend, I’m facing a problem and I couldn’t solve it. I need your help. Just tell me why the template was not loaded on my site. There is a mistake when the endurance on the site refuses to download and says the template is losing a format file. Style.css what’s the solution so please
Hello, thank you for contacting!
As we can see from the error you mentioned you’ve tried to install the whole archive downloaded from Themeforest (with documentation, demo content, etc.) and it isn’t the proper way of the theme installation. The theme documentation contains rather detailed instructions concerning theme installation – please look through it. Theme documentation can be found in the DOCS folder you’ve downloaded from Themeforest together with the theme archive (open index.html file in any browser).
We should note that personal assistance is provided via the tickets system – should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will take care of it.
Thank you!
How to add product and categories will be easy with guidance available
Is there any demo available to check the backend to add products
What woocommerce addon needs to buy here
Hello, thank you for contacting!
The theme uses WooCommerce plugin for the shop feature so basically the theme’s e-commerce functionality is powered by the plugin. You can find information about products’ setting in the WooCommerce plugin DOCS.
Besides basic WooCommerce plugin the theme is also compatible with YITH WooCommerce Ajax Search, YITH WooCommerce Compare, YITH WooCommerce Product Countdown, YITH WooCommerce Quick View, YITH WooCommerce Product Gallery & Image Zoom and YITH WooCommerce Wishlist plugins (both free and premium versions).
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Do we need to buy them
Hello!
WooCommerce plugin is free. Speaking about YITH plugins – you can use free versions or buy premium if you wish. As mentioned, the theme is compatible with both free and premium versions of the plugins.
i just bought one license can I use it on a local host in my laptop to check before go live.
Hello!
Sure, you can use the theme on a local host before going live.
Widget Importer&Exporter option is not showing in tools
Hello!
To see the option there is a need to install and activate Widget Importer&Exporter plugin. We’ve received a request from you on the matter and pleased to inform that widgets have been imported on your site at the moment, check please.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will gladly help you.
Thank you!
Can I get the bottom bar for the mobile phone to facilitate the navigation operations, and I also want to get the products in a smaller size suitable for mobile devices
Hello, thanks for the question!
The Devicer theme doesn’t provide opportunity to set the different layout and change the product view on mobile, but we can recommend you to take a look at the YourWay theme that is Elementor based and has the needed functionality. Please see the Unboxing Product Review design which is close to the Devicer theme niche.
Should you have any questions please don’t hesitate to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Theme editor does not work with WP 6.0
Hello, thank you for contacting!
Please update the theme to the latest version (1.1.2) in order to avoid possible issues with its functioning. After the theme is updated please don’t forget to update the plugins and clear cache.
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
the Category Devicer menu theme does not fully expand , only the first menu item , another items is not completely displayed in the mobile version, why could it be?
Hello, thank you for contacting!
The issue you have isn’t a typical one and it is difficult to recommend anything without seeing the problem and investigating it from your end.
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
Hi, is it compatible with Wordpress 5.9.2 and WooCommerce 6.3.1?
Hello, thank you for contacting!
There are no known issues with the theme functioning when WordPress 5.9.2 and WooCommerce 6.3.1 are used.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
Hello, will the theme become an update for the WooCommerce version 5.9?
Otherwise I have to buy another new theme.
Hello, thank you for contacting!
There are no known issues with the current theme version (1.1.0) functioning when the latest WooCommerce and WordPress versions are used.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have any other questions.
Thank you!
Is it possible to edit the layout of the single product page? I would like to reorganise the layout, can this be done easily with the builder? What builder does this theme use and is it compatible with wp bakery?
Hello, thank you for contacting and for your interest in the theme!
The theme comes with the custom Content Composer plugin created by our developers for content adding, we didn’t test WP Bakery functioning with the theme and thus can’t guarantee its compatibility, appreciate your understanding.
The theme allows to set the single product page layout and Bottom sidebar. If you want to change the arrangement of elements on the page please take a look at this theme as an example at this demo site. The theme is Elementor based and includes a custom premium CMSMasters Elementor addon for free. Using Elementor and CMSMasters Elementor addon you can edit the layout of the single product page to make it look in a desired way.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
thanks for this simple and beautiful theme i want ask this theme support last Ver from wordpress ?
Hello, thank you for contacting!
Yes, the current theme version (1.1.0) is compatible with the current WordPress version (5.8.1).
Please feel free to contact our support team at http://cmsmasters.net/support/ if you have any other questions.
Thank you.
I love your theme and want to purchase but want to know when it will be compatible with woocommerce 5.5.2 there was a critical update by woocommerce and woocommerce blocks on July 14, 2021 and I just want to be sure the theme is fully functional with the most current version of woocommerce and no security issues. I’ve noticed your theme states only compatible up to woocommerce 5.1x. Please let me know, thank you! 
Hello, thank you for contacting and for your interest in the theme!
The theme is updated as needed to make it compatible with the current WordPress and plugins’ versions. At the moment there are no known issues with the theme functioning when WooCommerce 5.5.2 is used but, sure, we’ll release the theme update in a case of need.
Should you have any questions please feel free to contact our support team at ttp://cmsmasters.net/support/
Thank you.
What is the compatibility with WooCommerce version 5.4.1 and will the theme continue to get updates in the future for new versions of WC?
Hello, thanks for contacting!
The theme is updated as needed to make it compatible with the current WordPress and plugins’ versions and at the moment there are no known issues with the theme functioning when WooCommerce 5.4.1 is used but sure we’ll update the theme in a case of need.
Please feel free to contact our support team at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Hello, when is the next theme update for WooCommerce 5.2.2 and WordPress 5.7.1?
Hello, thanks for contacting!
Theme updates are released as needed to make the theme compatible with the current WordPress and plugins’ versions. At the moment there are no known issues with the theme functioning when WooCommerce 5.2.2 and WordPress 5.7.1 are used but sure we’ll update the theme in a case of need.
Should you have further questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
If I change domain, is the theme work on new domain?
Hello, thanks for contacting!
Sure, our customers often elaborate their sites on some test domains first and then move them to needed domains.
Should you have further questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, is it compatible with wordpress 5.7?
Hello, thanks for contacting!
Yes, the current theme version (1.0.9) that is available for download at the moment is compatible with WordPress 5.7.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
is it possible to centralize the menu?
Hello, thanks for contacting!
If you want to display the Menu like this you can use a Default Header style on a Header settings.
Please don’t hesitate to contact our support team at http://cmsmasters.net/support/ if you have other questions.
Best regards!
When is the next theme update for WooCommerce 4.7.0?
Hello, thanks for contacting!
The theme is updated as needed to make it compatible with the current WordPress and plugins’ versions. The current theme version is compatible with the current WooCommerce version and there are no known issues with its functioning. Speaking about WooCommerce system status – these notes aren’t critical and can’t influence the theme functioning so you shouldn’t worry about them. The needed fix will be included in the next theme update, appreciate your patience.
Should you have further questions please contact our support team at http://cmsmasters.net/support/
Thank you.
When is the next theme update?
Hello, thanks for contacting!
The theme is updated as needed to make it compatible with current WordPress and plugins’ versions. At the moment there are no known issues with the current theme version functioning but sure it will be updated in a case if need.
Should you have further questions please contact our support team at http://cmsmasters.net/support/
Thank you.
What is the theme page builder?
Hello, thanks for contacting!
The theme comes with a custom Content Composer created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements. Please check this video demonstrating how easily shortcodes can be managed. http://cmsmasters.net/shortcodes/
Should you have further questions please contact our support team at http://cmsmasters.net/support/
Thank you.
hi guys theme is brilliant so far but when is the next update due? there is some incompatibilities with the new wordpress which are solved with a jquery plugin temporarily
Hi, thanks for contacting!
Please make sure that you are using the latest theme version 1.0.8, it should function correctly with the newest WordPress version.
In case if you are still experiencing the issue, please submit us a request at https://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
