108 comments found.
hell onew update will come?
Is the product location in woocommerce a part of your theme? If so, How do I change the names (Warehouse, Rack, Shelf) to what I want them to be?
Hello. You can use Loco Translate plugin to change text if you want. Thanks
I don’t want to translate any text, I want to know if this is part of your theme? In the coding? So I can change it. Thanks
Hello. You can use translate to change text you want, Thanks
My clients site is broken by the fact some tempalte pages are not up to date anymore (.... in use with WooCommerce & WP newset version)
Is your theme compatible with MultiVendorX?
Hi, there I had been using the theme for a long time now the issue that is coming up is that when we add a new product the thumbnail doesn’t show it properly however earlier it was all right why is that so?
example now:
https://www.dropbox.com/s/twayfdmy464dba7/Products%20sizes.jpg?dl=0 why is that the theme version i have uploaded is:Umbala Version: 1.6
Hello, Please check size when upload, you uploaded the image with a smaller size, so the image is downsized. Thanks
Well the image quality is bigger than normally what we upload it should fit it in? also does your theme stores any cache files I know its a weird question.
Hello. Please send email for support team: support@alura-studio.com Our team support will check it for you. Thanks
How to remove currency converter on top of the page?
Hello. You can remove it in Theme Options. Thanks
The slider has been updated from the creator and it says I have to wait for you to update the theme in order to update the slider. Is there an updated version in the works? Last update was May 2021, it’s been almost a year.
Hello. You can download it in here: http://demo.alura-studio.com/plugins/revslider.zip then you can upload it to your website. Thanks
Hi, there is an update for WP Bakery as well. How do I update that one too?
Hello, You can update http://demo.alura-studio.com/plugins/js_composer.zip Thanks
Hi, Hope all is good. I have your premium theme. i installed theme and importing demo data. All content imported succesfully except Demo Content. half of Demo Content imported after that i got error import fail. Can you please tell me how to fix it?
Thank you
Hello, please send email for ou rteam support. Our team will support for you. Thanks
the currency icon is not showing in mobile. how could someone change currency in mobile
hello i have a valid licence (support has finished) but o need to update to 1.8 ?
Hello. You can download plugin Envato market plugin for automatic update: https://envato.com/market-plugin/ Or you can go to https//themeforest.net/downloads and download latest version. Thanks
hi there seems to be a bug with the categories when you update woocommerce and the new theme.. need bug fixed please
Hello. Please send email for our team support in support@alura-studio.com. We will check it for you. Thanks
Do you have the instructions for the one click importer? I cannot do in wordpress. Also I cannot find any manual of it. Please Help!
Hello. You can send us adress wp-admin and user, pass to link: https://themeforest.net/item/umbala-responsive-woocommerce-wordpress-theme/21913200/support . Our team support will import it for you.
Where can I translate the theme to German, it is unfortunately not completely translated. eg. the shopping cart. According to your description they say that you should save the translation file before an update. But where is it? Since I could then also adjust the language, if I could find it.
Text from your description: Please note that: If you translated the theme to another language, you should backup your translation files in the themes > Umbala > languages folder before updating. You should also backup the translation files in the plugin folder.
Hello. Our theme does not include German translate file, so you need to translate it. You can use the Loco translate plugin to translate themes. We are happy if you contribute translations to the theme. Thanks
please how do i select the particular categories i want for the “shop by categories” option beside the menus…
how can i add whatsapp to the list of social media apps
Please buy our theme to support, Thanks
Hola. Umbala is in spansih or only in english?
Hello. You can translate Umbala to spansih and more… Thanks
Hello, the floating facebook icon on the right keeps disappearing. You fixed it but it’s now gone after an update. How can I fix this myself? Thanks.
Hello! Is it possible to change the principal menu font color? Thanks!
Hello. We reply your email. please check your email. Thanks
Hi, Thank You for the great theme
I have problems to install visual Composer & Slider Revolution
This is what i get: Plugin not activated. A higher version of Revolution Slider (and visual Composer) is needed for this theme. Please update the plugin.
Hello. Please buy our theme to update. Thanks
Hello, please assist me as to how to remove Umbala for the top of the page. I thought it was the page image which I updated however it is still there. please assist.
Hello. Please send for support team: support@alura-studio.com Support team will check in your site. Thanks
There’s no mention in documentation about “MOBILE OPTIONS” in General section of Theme Options, what is it for?
Also, the logo looks distorted on mobile version, how can I change it and use a custom one for this purpose? Or adjust it at least?
Hello, You can go to Theme Options and config for Mobile Options. In logo mobile, you can fix it with CSS, Please send for support, our supporter will support for you. Thanks
