391 comments found.
The Backend Editor of WP Bakery plugin stops working every time I update the Theme and all its plugins to the lastest version. It works fine when I switch to Twenty Twenty One Theme, so its an issue with the Mist Theme and/or its plugin(s). How can this be fixed?
Please check email…
Site breaks every time I update Wordpress core to 5.6.1
Hi Please can you post the ticket in our support center with your website login details to check it out zozothemes.ticksy.com/. Thank you.
I’m not willing to spend $40 for support for an update problem
ok email ur admin logins to my id sathishmkm@gmail.com and screenshot of the issue.
is anyway to do this vc shortocdes plugabbles
/includes/visual-composer/shortcodes/...
i need customize some of this shortcodes in the child theme
thanks!
yes you can edit easily in child theme with that function name.
I have just worked on latest version for a client and all widgets gone missing after update. I had to include them in functions.php and had to rename the __construct method in each file to be php 7 compliant. Check it out!
Ok Sure. Please update theme and core plugin to latest version.
I have update as shown and now my website is down. It just hangs and refuses to open?
My website doesn’t display any content since updating! Can you please help? https://www.manannancottage.nl/
Hi please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thank you
My support expired. But I really think something is wrong with the theme. Can I send an email?
Yes updating theme today…
This is happening again. Entire website not visible. My client gets very angry about this!
Sorry for trouble it was major issue, Please update theme and core plugin now…
Hello,
I upgraded my site to Wordpress 5.6 and now my responsive menu is not working.
The console shows js errors. I have Mist version 1.3.2
Thanks
Yes updating theme by next week to fix all issues…
Any updates on the jquery errors? Now my blog page is having issues
Yes updating theme today…
Thanks for the update.
Since your team made minor modifications to the header of my site, what steps should I take to safely upgrade the theme?
Yes please
Dont understand your answer
Please provide documentation for the upgrade.
Thank you
Hi,
I was able to upgrade.
I am getting an error”
“Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Ultimate Addons for WPBakery Page Builder.”
Thanks
Ok submit ticket with admin login details and screenshot of the issue…
I was not able to add a ticket on your site
I sent you PM message through here.
Thank you
ok send…
Hello I sent them. Please confirm. Thanks
Yes got it , but dont know what the issue was?.... You mentioned that “When using the blog using the visual composer it shows vertical, instead of horizontal. This happens on the home page and on the blog” But all working fine… MAy i know what the issue was?....
again problems with jquery and wordpress 5.6 please check it
ok will check it and update theme…
I’ve updated the theme and everything else, but I can’t see the Theme Options. I only see the menu, but can’t click on anything. Can you help?
Using PHP 8 ?
No, that’s unavailable, I use 7.4 (from the top of my head).
Ok submit ticket will help you….
My support expired. So I will leave the old folder.
Ok will check and update theme version
Hello, when updating, the website breaks. It happens because of the ‘includes’ folder. When I update all other folders, everything is fine. What could be wrong with ‘includes’?
Sorry not sure, Please submit ticket with screenshots and admin logins
When updating to version 1.3.9 with WP version 5.5.3 Slider revolution (version 6.2.22) stops working and just shows blank space where animation should be. It seems I’m not the only one with this issue. Not able to renew support right now but if there are more users with this issue maybe you should prioritise this issue with upcoming versions.
ok will check and update it…
Hi, I am trying to add the social sharing drop-down to the end of the main menu like on some of the demos. I can’t see how to do it.
please submit ticket with admin logins and screen shot of the points…
Recently my site auto-updated to WP 5.5.3 and the site isn’t working as it should. Revolution slider (6.2.23) has stopped working. The testimonials aren’t appearing. Problems seem to be only on the homepage which is strange. https://fostercmgroup.com/ I’m using Mist 1.3.9.
Ok submit ticket with admin login details will check it out…
I tried but support has expired.
Hi please can you renew support and submit details to check it out because we didn’t get kind of issues.
Page showing blank and Ultimate Addons for WPBakery Page Builder -Not able to activate (its showing update)
Submit ticket with admin login details, will update it ….
Hello, after updateing the last version zozothemes Core not working.
Please update theme too…
Sorry I had to go at theme settings and uncheck the option minify js. Thank you
ok
Hello, after recent update: wordpress 5.5.1 and WPbakery Page Builder 6.4.1, this plugin does not work well in backend (in frontend is ok) with Mist theme.
Will release update by Thursday…
Looking for an update as experiencing the same issue as other users: zozo_js_vars not defined. Can’t use the latest update as the site is broken.
yes updating theme file by Thursday….
So the deadline has came and passed, still don’t see any updates for this theme.
Please email the admin login details to my email id , so I wil check it my email id is sathishmkm@gmail.com
Not sure what you mean, I’m waiting on Theme update which you stated will be provided yesterday to fix all issues.
Have to check did you update theme file and core plugin file ? please send me admin logins as we have to identify the issue …
Theme 1.3.8, Zozothemes Core 1.2.4, WordPress 5.5.1
Please send me logins to my email id will check what the issue was.. as i cannot find out the issue in my installation…
Unfortunately, there is a js error in the front-end: zozo_js_vars is not defined Tried it with jquery update helper for 5.5.1 and without.
No. Release an update.
ok with in this week
Please update theme package ASAP due to WP Bakery Page Builder vulnerability. We need v6.4.1.
Yes friend updating today….
Uncaught ReferenceError: zozo_js_vars is not defined general.js:165 Uncaught ReferenceError: zozo_js_vars is not defined Please review and solve it assap! its is urgent! your demo version not have this problem because is not up to date.
Sorry will fix it quickly
hello, no news about this?
yes updating theme by Thursday
