233 comments found.
Hi there, do you have a 3-column display option for your blog? The demo theme only displays blogs in a vertical list. I’d love to know that I have the option to display them in columns and rows before I purchase. Thanks!
Hi there, thanks for contacting us. Our theme just vertical blog list style. Thanks,
I am facing following issues right now
1. I cannot edit footer or header because there is no option of edit with elementor. How to solve it ? 2. There is no portfolio page available where I can show my Projects Details. It says (
404 Not Found nginx/1.14.0 (Ubuntu))
Please solve this issue as soon as possible or I will be needing my refund. Thanks
Check my ticket #2571845. You guys are quite slow in support.
Hi there, we are sorry for the late reply. Please check your ticket, our technical team has answered it. Thanks,
I need help with adding portfolio/projects Search with filter shortcode so it can be added to the HOME Page as an Elementor Section Template / Widget Shortcode
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks,
Hello, I want to Change Portfolio to Projects..Can you Guide me for this one..
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our developers will guide you. Thanks,
Hi Not Able to import Home2 & Home3..When importing Only Header & Footer Importing..any solution for this one
any update
Hi there,
Thank you for contacting us! We need more information to investigate the issue. Please provide your website details on our support ticket at https://wpopal.ticksy.com/ . Our Technical Support team will assist you as soon as possible. Thanks
Hi how can change sticky menu font color when o scroll the page .?
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks,
When I come to the projects’ archives page and search using filters, I see the fourth filter “Budget” is not working properly. Please see the option ”$0 – $90000” on your demo link as well https://demo2.wpopal.com/rehomes/portfolio/ its not fetching records with the second option ”$0 – $90000” but in this selected budget many projects fall and should have shown. Same problem I’m facing on my project the second option ”$0 – $xxxxxxx” not bringing projects
Hi there, please send your issue to our support ticket at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks,
[Rehomes] – Home Page – Footer Graphics isn’t loading properly. Loads after many Refreshes.
Home Page Footer Graphics isn’t loading since yesterday 23 September 2020, it loads randomly after many refreshes. It was working perfectly fine till 22 September. I’ve added nothing extra or touched its settings.
Please Refer to PRIVATE TICKET #2549099 for Screenshots
Regards,
FAH33M
can we use multiple location like multiple clients this theme, Is it possible
Hi there, sorry can you explain more your query? You can contact us via email help@wpopal.com, we will answer you all. Thanks
Is there avaiable menu position fixed on header when i scroll the page ?
Hi there, thank you for contacting us. Do you mean a sticky header?
yes. i want sticky header when i have scoll the page then sticky menu fixed on header.
Our theme doesn’t have sticky header option. If you need, we will do it for you as a custom work, please contact us via email info@wpopal.com. Thanks
is it included with buy the themes price?
You can buy the theme separately.
Hi, does the theme come with one click demo installation?
Hi there, thank you for contacting us. Yes, it comes with one click demo import, please see here: https://wpdocs.gitbook.io/rehomes/download-and-installation/one-click-to-import-demo. Thanks
How do i edit the footer and header? they have separate sections on the admin dashboard under header builder and footer builder but have no content in them to edit. how can i fix this ? i have struggled it it for days
HI, you can edit header and footer here: http://prntscr.com/ucqkbw. If you have any issue, please contact us at https://wpopal.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
Dear team opal when i click on edit with elementor i dont have that option to edit the footer or header. i have submitted a ticket but i still have not gotten a response. any form of help will be appreciated thanks
Hi, your ticket has been replied. And glad to hear that you have resolved the issue. If you have any other question, please let us know on our ticket system, we are willing to help. Thanks
It is horrible! We bought a template but it does not work! Never buy, strongly do not recommend !
Hi there, we are sorry to hear that you have had a bad experience with our theme. Let us help you with your issues. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our technical support team will check and help you.
Also, if you don’t need our theme anymore, you can request a refund from us here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thank you,
Hi, Is it possible to create nested accordion with Opal accordion in Elementor? Thanks in advanced
Hi there, thank you for choosing our theme. Yes, you can create a nested accordion in Elementor. Please look at the ‘General questions’ section here https://demo2.wpopal.com/rehomes/faq
Best regards,
Hi and thanks for your answer but this is a “simple” accordion, i meant first click on the link then it shows an another link(s) under the first one and after clicked the second link shows the actual content…
Hi, our theme just has that simple accordion. If you need the more complicated one, you can contact us for a custom work. We will do it for you. Thanks,
This theme shouldn’t have been sold. It’s not yet clean and ready. Lots of bugs and i hate the fact that everyone has to go to the developer for demo import assistance and general usage
It’s a challenge removing buttons, deleting anything from this theme
Hi there,
We feel sorry to hear that you are not satisfy with our theme. Could you please let us know more about your issue, so that we can help you. Please submit a ticket here https://wpopal.ticksy.com/. Or you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-.
Thank you,
The refund link isn’t working
How i add a background picture in the header (look at the link below)
https://sunshine-dreams.se/nu-pa-svenska-och-med-svensktalande-personal/Please go to Customize > Colors > Page Title > Background to add background image. Thanks 
Thanks. That was easy Is it not possible to have different backgrounds to each different page/post/portifolio and so on?
Yes, just go to each page and then change the background like that.
I have some more questions.
How can i remove the visit website page under portfolios and how can i change the portfolio name to new productions for example.
I also use Loco translate to try to translate some of the words but even i translate them the english words still are there. Do you know why?
On some of the pages the social media icons not are showing in the footer.
Especially on the portfolio pages: https://sunshine-dreams.se/portfolio/athena-resort/ for an example. How i fix this?
And no.. i can’t change the header picture for every page. Maybe you misunderstood me. If i change the BF image by your description i change it for every page. (the header picture)
Hi, pls send your detail requirements with your admin account to our ticket: https://wpopal.ticksy.com/ . Then our dev will check & guide for you. Thanks
Congratulations! Nice Work, GLWS
Thank you!
Hi! I need to make a web site in 2 languages (italian and english). Is the theme compatible with WPML or other language plug in?
Hi there, yes our theme is compatible with WPML, so that you can make your site in multiple languages. Thanks
Hello, I would like to put the filter block (Project Status, Project Type …) on another page than the portfolio page, is it possible?
And I would like to add text on the portfolio page for SEO? How to modify it?
Thank you for your reply
Hi there, thanks for chooisng our theme. Please contact us at https://wpopal.ticksy.com/, our developers will check and help you. Thanks,
Hello, I need help with the footer.
I edited the example footer that was included in the theme.
But Its not “sticky” even if I check the “sticky” box in the elementor.
The footer is not where it should be, at the end of the page.
On some pages the footer appears in the background of the page body.
Please give me an instruction to place and edit the footer correctly.
When I use the elementor to edit the footer, it shows it correctly, but if I check my pages its completly wrong placed.
Hi there, thank you for choosing our theme. Please send your issue to our support ticket at https://wpopal.ticksy.com/, our developer will check and help you. Thanks,
