12896 comments found.
Hi! how to write weight VALUE next to WEIGHT attribute? left align in one column
https://finedine.ru/product/abrikosy-gril-s-krem-chizom-i-krevetkoj/what is the file name to edit this
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi. Can you tell me where to disable the newsletter subscription pop-up window?
Hello,
You can disable it in Theme Settings -> Shop -> Promo popup.
Kind Regards
Hello Theme Author, i would like to ask, i inherited an outdated version 3.11 of your theme, however there are lots of customization already done, how can i safely update to the latest version of your theme without losing those functions? your response is super appreciated.
Hello,
You need to follow our migration guides to update the theme safely https://xtemos.com/documentation/woodmart/
Kind Regards
Great, one thing that i am unclear of is, will the customizations be saved? as i see all customizations are done in the child theme only.
Sorry, but we can’t guarantee that your customizations will be compatible with the latest version even if they were made in the child theme.
Did you add the the feature to set End Date for the “New” label for products? (like, if a product is added, or updated in any way like price, category or …, within the past x days, then the products gets New label until x days)
I saw in your comment 3 years ago you mentioned you will add it in future version, but I still can’t find such feature, neither in description nor in my customer’s site. https://ibb.co/MfyhfSdHello,
We will add this option in our next theme update that will be released this week.
Kind Regards
Thanks. I see 2 updates this week, but none has that feature yet. am I missing something or another update is coming?
Are you pointing to these 2? https://ibb.co/qCYZ4cX
If yes, although it is appreciated (and may be useful for many people) but its not what I was suggesting. Even with what you added, still the work is manual. We have to go to each product we want, and mark them as NEW and set date for them.
What I suggested was a simple option in Theme Settings to set a number of days, and any product that is added or edited or updated gets the NEW label for that number of days that we set in settings (let’s say we set that number to 60. now if we edit a product and increase the stock or change the price, then the product will get the NEW label for 60 days and after 60 days after the latest change will automatically lose the NEW label)
We will consider this for our future updates as well.
Hello. I have this theme since several months, very happy with it ! Just a question : my website is very very slow. Nearly 30 seconds to load any page. I know there is a lot of reasons that can explain this. But among those, is it possible that it is because i have the version 4.6.0 ? I am quiet anxious to update it, since i don’t have child theme and that i changes a lot of files (loco translate, functions.php, custom css…). For information, i have a very good hosting. Thx a lot for your answer !
Hello,
There are a lot of factors that may affect your website loading time. It can’t be caused by our WoodMart 4.6.0 since we didn’t have any known performance issues at that time.
Kind Regards
Ok, so it may be plugins or hosting issues. Thx a lot !
Hello, Unfortunattely it seems that it is a problem with the theme. But not your fault, i am not blaming anyone but me because i should have updated the theme earlier, but can you tell me what you think about this ? It causes that the site takes 30 seconds to load, and sometimes does not even load at all 
Détails de l’erreur
Une erreur de type E_ERROR a été causée dans la ligne 893 du fichier /home/parfumshfz/www/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php. Message d’erreur : Uncaught Error: Class ‘WC_Product_Cat_List_Walker’ not found in /home/parfumshfz/www/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:893 Stack trace: #0 /home/parfumshfz/www/wp-content/themes/woodmart/inc/classes/Theme.php(326): require_once() #1 /home/parfumshfz/www/wp-content/themes/woodmart/inc/classes/Theme.php(293): WOODMART_Theme->_include_files() #2 /home/parfumshfz/www/wp-content/themes/woodmart/functions.php(114): WOODMART_Theme->__construct() #3 /home/parfumshfz/www/wp-settings.php(508): include(’/home/parfumshf…’) #4 /home/parfumshfz/www/wp-config.php(97): require_once(’/home/parfumshf…’) #5 /home/parfumshfz/www/wp-load.php(37): require_once(’/home/parfumshf…’) #6 /home/parfumshfz/www/wp-admin/admin.php(34): require_once(’/home/parfumshf…’) #7 /home/parfumshfz/www/wp-admin/update.php(14): require_once(’/home/parfumshf…’) #8 {main} thrown
Try to update the theme to the latest version, disable all plugins and check the performance again.
Hello, How can I solve it, the theme is calling file, please look at http://turdepo.com/i/l5finV.png and http://turdepo.com/i/1604230767_795.png my website is www.mertsit.com.tr
Hello,
You need to replace all images from our dummy content with your own to solve this problem https://xtemos.com/docs/woodmart/faq-guides/https-security-ssl-issue/
Kind Regards
which image should I change? how does it look like? can you please show me I can not find it.
Here is this image https://prnt.sc/vbxbj3
you mean the “green line” that you mark with red?
or the white background colour?
I mean the half of “O” symbol that pointed with the red arrow on my screenshot.
ahh okay, where can ı change it? on theme setting
Yes, you need to edit that row with WPbakery or Elementor and replace the image.
hi, pre-sale question, is this multi vendor ready? Thanks
Hello,
Yes, our theme is compatible with the most popular multi vendors plugins.
Kind Regards
Hi ! How can I translate “View products” WPML (string translation not find) ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Very cool theme. But is it possible to usw “Max Mega Menü” with it? It didnt word, every time i try to import the plugin, it shows “There was a critical bug on your website. Please check your website administrator email address inbox for further instructions.” Thanks!
Hello,
Sorry, but you need to contact plugin’s developers for help in the case when you can’t activate it.
Kind Regards
Hi, I have purchased the WoodMart – Responsive WooCommerce WordPress Theme today and I was trying to build the website. first product pic I uploaded with few gallery pic, according to the them the gallery pic should appear beneath the Main pic but it is not appearing. I try to delete the website and start over from the beginning, at first when i added first simple product it was showing fin on product page as it should, hovering on image zooms in also I got gallery pic beneath, as soon as i added scheduled sale price and refresh the page both functionality (zoom over hovering and gallery pic) gone I did try to delete the product add again nothing helps. I did not change anything on product page setting hide and show tab. is it a bug in the program or there is something I must be missing. Can I get a help on this please. Please note there is a notice about WPBakery (Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder.) and to activate its not free I guess there nothing to do with WPBakery but I thought I should let you know .
Hello,
We have answered your questions on our support forum. So let continue the conversation there.
Thank you
Hi, I have purchased the WoodMart – Responsive WooCommerce WordPress Theme today and I was trying to build the website. first product pic I uploaded with few gallery pic, according to the thmem the gallery pic should appear benith the Main pic but it is not appearing. Can I get a help on this please , Please note there is a notice about WPBakery (Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder.) and to activate its not free.
Hello,
We have answered your questions on our support forum. So let continue the conversation there.
Thank you
the continuation of adventures with your template.
Please tell me how to set up a blog page. In wordpress, I set up a blog page. I set the appearance of the blog in the template settings. Unfortunately, you forgot to include the option to set the aspect ratio of the photos.
However, how I remove the blog page from wordpress settings. I create “blog” subpage and insert (in wp bakery) “theme element” -> “blog”. There you CAN set the featured image aspect ratio. But then the link to the blog does not work in Breadcrumb.
How to set the featured image aspect ratio of a blog in the template settings?
As always, the solution will be css code, please write what should I insert so that the featured image has the dimensions of a square.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello. I wanna buy this theme. Do I need Elementor Pro to fully build a shop, or is the free version enough?
Hello,
Thank you for your question.
Elementor Pro is not required to use our theme and build a website like our demo. We use free version only.
Kind Regards
product remove not work on ajax , what’s wrong !
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
is there a way to integrate with algolia
Hello,
Sorry, but we don’t have an instruction for such integration. You need to find some extra plugin for that.
Kind Regards
Hi! Do you have figma template?
Hello,
Sorry, but we don’t have a figma template for our theme.
Kind Regards
and psd files?
Sorry, but there are no PSD files also.
Recently I checked a few top selling themes, but they all had 1 issue with Elementor Pro (1 of those themes that I purchased, fixed that issue last week finally)
I explain it here, and please let me know if that is also the case with Woodmart theme or not, before I purchase another theme. Thanks.
The issue is: If we use Elementor Pro to add a Footer to the site, then the Theme’s Header will also disappear.
I talked to Elementor about it and they said Elementor requires both header and footer templates to be implemented together because most themes (Partial support) have an opening DIV tag in the header.php file and a closing tag in the footer.php file. If you create a footer with Elementor, it will replace the original footer file and it may cause the theme header to disappear because some DIV tags will remain open causing UI issues.
https://developers.elementor.com/theme-locations-api/ To fix the theme, and keep the theme’s header if Elementor footer is added, locations have to be added by the developer of the theme: https://developers.elementor.com/theme-locations-api/registering-locations/ I tried adding/registering the locations, but the issue was it was also hiding the footer that I added by Elementor.Hopefully you can release a hot fix to resolve this issue (or simply add an Elementor Widget that is the Theme’s header. This way we can create a header using Elementor and use that widget to add Theme’s header. this is even better)
Hello,
Thank you very much for sharing your experience. Yes, our theme behaves in the same way. But we will review this documentation and implement this fix in our next theme update for sure. The update will be released in a few weeks.
Kind Regards
Thank you. I already purchased the theme (with customer account). Liking it so far. Probably I’ll get one for myself too.
Quick question: do you plan to add an importer from Yith Brand to your own Brands feature? (we are using Yith Brands and over 2500 products are set to have brand from ~100 brands and each brand has details and logos. So its a paid to manually enter the brands with your theme’s feature, but if you add an importer, it makes the migration process much easier)
Also, is there any plan to make it possible to add the products to the cart from the search results that appear while we search for products? (we also added Relevanssi but still there is no option to let us add the product to the cart right from the search results below the search field)
Hello,
Thank you for purchasing our theme.
Sorry, but we don’t have plans to implement such a migration tool in the nearest future.
If you mean to add products directly from AJAX search results, then no, we don’t have such a feature at the moment.
Kind Regards
yes, I meant add-to-cart button in Ajax search results. It would be a great addition if you add it one day (increases the sale a lot, specially in B2B sites where the search is the critical section of the site)
Also I noticed an issue with the search result page. We have over 100 categories in the store, and when a user searched for something (and let’s say the search result has 20 products from 4 categories) the Search Result Page’s sidebar shows all 100 categories to filter the result, but it actually should only show the categories that the search result products are from. (this is very important. It really doesn’t make sense to show 100+ categories to filter the search result, where the found products are only from 2 or 3 of those categories)
The categories widget displays all categories and it doesn’t filter the list when some products are displayed only on the search results page. It is a WooCommerce function.
Hello! is there any possibility to view the preloader only on mobile/tablet? Thank you
Hello,
Sorry, but there is no such option for our preloader. It may require additional code customization to do this.
Kind Regards
Hello, where can I find the code that refers to the preloader? Thank you
You can find the code in the file “woodmart/inc/template-tags.php” and PHP function is called “woodmart_preloader_template()”
It seems a very great theme, good job. However, i have a question. On Variable Products: Is there a way to show the clear selection button if at least one or more variation is selected? Because i noticed that the clear selection button only appear when all variation are selected. this is pretty inconvenient when 3 or more attribute categories are available on products.
thanks for your valuable support, Kind regards
Hello,
Thank you for your comment.
The clear button is a part of the WooCommerce plugin and it is how it supposed to work. Sorry, but we can’t change this behavior in our theme.
Kind Regards
