12896 comments found.
I added the Account drop down to the header. I selected to also show the Username. It works fine.
The only thing I need, is to remove the word “Hello, ” and only show the Username when the user is logged in.
Is there an option to do this? or if not, any snippet to achieve? (best case would be to have a checkbox to simply hide it, or a textbox to replace Hello, with any other thing like Welcome, or an empty/free-space)
I also noticed the Account dropdown doesn’t have that V icon/indicator to show the dropdown
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, please add support for new products. We need products to automatically be considered a ‘new products’ as soon as the product is created. After X days automatically remove the NEW status. Or instead of NEW status use a sorting by date with a cut-off limit of X days. We need this to display new products on our homepage carousel and our ‘new products’ page.
Hello,
Currently, you can only set the exact date for the “New” status. We will consider your suggestion as a feature request for our next update.
Kind Regards
That is great. When will this feature be released so we can have new products automatically have the new status without us having to set it?
Yes, we will introduce this option in our next theme release.
hi, Is it compatible with woocommerce 4.6.2? Best regards, Datt
Hello,
Thank you for your question.
Yes, our theme is fully compatible with the latest version of the WooCommerce plugin.
Kind Regards
Hey guys, I’m wondering… what does the sticky add to cart trigger to translate up?
Does it translate when you scroll pass an clas or ID? Or is it codet to trasnslated whe you scroll a min. amount of px into the site….
When you edit the single product with elementor it gives you the freedom to customize your single product how you like. But it seems there is missing class or id that triggers the add to cart to translate to the viewpoint. I hope im making sense…
Im sorry, to recap: The add to cart section is alway showing. I would love that it shows after the first section…
Hello,
We haven’t optimized our sticky add to cart function for the Elementor builder. We will fix this in our next theme update.
Kind Regards
Is there a triger that I can use? Maybe add a class or ID to a section? 
thank you
Sorry, but we don’t have an instruction for such customization.
Is it possible to create a special shop page for a Printshop see the price selection.. https://preview.themeforest.net/item/druck-woocommerce-wordpress-theme/full_screen_preview/23089200
Hello,
Thank you for your question.
Yes, you can create a Printshop with our “Digitals” demo layout https://woodmart.xtemos.com/demo-digitals/demo/digitals/
Kind Regards
I have a few questions for the developer.
a. You state that this theme integrates with 3rd party plugins. I want to include other Woocommerce addons in the future like abandoned cart,autoship and digital download. Please confirm that it integrates will all Woocommerce addons.
b. Is this theme primarily designed with a focus on center block like Flatsome? I did see one Woodmart shop layout that is centered but I have no idea if the entire theme is focused on center block.
Thanks
Hello,
Thank you so much for contacting us.
1. Unfortunately, we haven’t tested our theme with these particular plugins so we can’t guarantee their full compatibility. But if you will have any problems we will do our best to help you or return your money back.
2. Could you please provide us a screenshot of what do you mean here?
Kind Regards
2. This article mentions the center block design at https://www.designbombs.com/top-woocommerce-wordpress-themes/
3. Could you tell me which of the following features are included in Woodmart? P.ayment integration with Paypal Coupon System
Dynamic pricing (Eg. Buy 2 – get 1 free, or buy above $100 and get free shipping)
Refunds/Moneyback System
Automatic invoice for every customer
Set wholesale pricing and stock levels
Multi-Seller functionality
Live Chat Integration
Newsletter with automation
Popup form/contact form/subscribe form with add mail-chimp
High-Security Integration, Backup, woocommerce issues
SEO and Page speed/optimization
Thanks
2. Sorry, but we don’t understand what do you mean by “center block”. Could you please send us some screenshot of what do you call as center block?
3. Our theme doesn’t have any additional payment extensions included.
Kind Regards
Is there a plan to add another option for Products Tabs to show them all below each other? (not accordion. I mean all be displayed below each other without the need to click to open the tabs)
This helps a lot in some cases.
Hello,
Could you please provide us a screenshot of such tabs style so we can understand what do you mean?
Kind Regards
as you see, tabs are all visible, and you just click to scroll down to their content. Otherwise, even if you don’t click on the tabs and manually scroll down the page, you see their content.
(1 small option would make that even better: if you see that link, above each section all the tabs are listed, and the tab that is related to the content has a yellow underline, right? instead of showing all tabs on top of each section, only show the tab that is for the content. again, as an option. Some people may prefer what you exactly see in that link)
Thank you for the suggestion. We will consider this as a feature request for our future updates.
Thanks. I hope you bring this soon, as it it half done already by you. You currently have an option that lets us set the Reviews tab to be either Tabs or Separate Sections, which is great, the Separate Sections is what we want. It shows the Reviews below the other tabs. What now we miss, is to make every single tab to be displayed as Separated Sections (any product tab, even the custom tabs that we add ourselves.)
Any updates on this please? (we are around 2 weeks from launching the site and we hope to get this before then)
Hi,
We are working on a big update 6.0 and it will be released in 5-7 weeks. Please, create a topic on our support forum and we will give you a custom CSS code to make all tabs opened by default.
Kind Regards
Thanks. I hope the coming big update brings many useful features and improvements (I created the topic: https://xtemos.com/forums/topic/all-product-tabs-opened/)
Have you released the 6.0 version that you promised 3 months ago to release it within 5-7 weeks? (the latest version I have access to is 5.3.6, and that’s the latest version I see the changes logs for in this page)
Hello,
We have just released our new 6.0 update
Read more information about it in our documentation here https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/
Kind Regards
Thanks. 6.0 is a great update. Thanks a lot.
Would you please add this tabs view too? It’s really critical for us. Like how the tabs work in our old theme: https://demo3.madrasthemes.com/electro/v2/product/ultra-wireless-s50-headphones-s50-with-bluetooth/#tab-reviews
Thank you! We will consider this for our future updates.
I should have purchased WoodMart. My friend used WoodMart and he loves it. It is much more robust and customizable than Porto. Porto has so many bugs and they didn’t allow to refund. So disappointed.
Hello,
Thank you for your comment. We hope that you will be fully satisfied with our theme after purchase. If you will have any questions, contact us and we will do our best to help you.
Kind Regards
Hello,
Is it possible to display only menu in the Sticky header, don’t have place to add logo, icons …
Thank you
Hello,
You can hide them with a simple CSS code. Sorry, but there is no option to remove them from our theme settings.
Kind Regards
Hi, after last update on thank you page appear some php codes under the page.
https://prnt.sc/vfa14uHow can i fix this?
Thanks in advance
Hello,
This code is not a part of our theme. Probably, you have added it somewhere in theme files or it comes with some of the installed plugins.
Kind Regards
What is this issue happing
Screenshot Link https://ibb.co/b1kHrpMHello,
Could you please disable all plugins that are not related to our theme and send us your website link so we can check?
Thank you in advance
Hey, I see that in the last update you take away all of the costum font types and leave just .wof and .woff2 …. How come?
Hello,
Yes, we have removed deprecated theme files for our custom theme icons and leave only woff and woff formats.
Kind Regards
You customer support is very poor
Hello,
Thank you for your comment. But as we can see, you haven’t purchased our theme yet so you don’t know actually how our support works.
Kind Regards
Sorry brother i have already purchased your theme and contact your staff but they didn’t solve my problem and they give reply after more than 7 hours
Our response time may vary between 12 to 24 hours. Could you please send us your topic link?
Sorry for the inconvenience. Your topic has been answered.
Thanks for your quick response
You are welcome!
Hi ! How can i do tags “a:active” background color:red for exemple ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Is there an option to white label your theme? So that clients don’t see that this item is from xtemos?
Hello,
Sorry, but there is no such functionality in our theme. It is possible with additional customization only.
Kind Regards
Hello,
one information: is there a way to generate a url to add a product to cart opening the sliding window which lists products and has the two buttons for cart/checkout?
I know I could set a url like this: href=”https://yourdomain.com/?add-to-cart=25″
but this does not open the window like if you press ‘add to cart’ in your theme. I was wondering if there is a way to replicate that action connecting the url to a button in visual composer.
Thanks!
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
I will not pay a support again for update errors from you. I have the latest version on my site and the CONTROL PANEL DOES NOT WORK and the site looks messed up.
https://ibb.co/7k8rrtyHello,
Please, disable all external plugins and send us your admin access via the contact form on our profile page.
Kind Regards
Hi, Please can you advise. We have updated our site favicon via the site identity as per guidelines but the icon is not updating in safari. We have cleared down the site cache, removed and updated again, and cleared safari favicon cache but still no update. Are we missing something?
Hello,
Try to check how it looks in the ingognito window in Safari. Be sure that you don’t have any cache plugins activated.
Kind Regards
Hello, do you have support for multiple sizing units for shoes like this example? shorturl.at/euvQX
Hello,
Could you please send us some example? This URL seems to be wrong and we don’t see the example.
Kind Regards
I sent a question via email as well. Thank you!
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
An error occurred while updating Woodmart: Download failed. cURL error 18: transfer closed with 8912269 bytes remaining to read
can’t update, please advise. can’t access support forum as well (changed password but can’t login with new pw)
Hello,
We have had technical difficulties with our server. Now they are resolved so you should be able to use our website again and update the theme.
Sorry for the inconvenience.
