84 comments found.
Hi i send an email and didnt get response. Where can i change the top header info and the copyright info?. Regards.
Hi,
We already replied to your email, please check.
Hi There, I’ve sent an email a week ago and have still not gotten a response!
The WPBakery Page builder is not activating make the theme completely unusable.
Below is the error: Warning: require_once(/home/encopros/upcsol.co.za/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php): failed to open stream: No such file or directory in /home/encopros/upcsol.co.za/wp-content/plugins/js_composer/js_composer.php on line 31
Hello,
Can you send us again the email? Its unusual for the plugin WPBackery to have this error. Thank you!
Hi, I have sent the email via the support “Contact Author” and it does not show previously sent email. I did how ever send the error again via the support panel.
Error Below: Warning: require_once(/home/encopros/upcsol.co.za/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php): failed to open stream: No such file or directory in /home/encopros/upcsol.co.za/wp-content/plugins/js_composer/js_composer.php on line 31
Fatal error: require_once(): Failed opening required ’/home/encopros/upcsol.co.za/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php’ (include_path=’.:/opt/alt/php71/usr/share/pear’) in /home/encopros/upcsol.co.za/wp-content/plugins/js_composer/js_composer.php on line 31
Thank you
Still, we did not receive any email from you. What is your email? Our email is sweet.themes.supp@gmail.com.
Hi dear. i want buy this template just i want to know is it possibile to change that blue color? and also that black color in mouse hover change to another color?how? also has it easy install and is it like its Demo?
Hi,
We already replied to your email, have a check.
Hi, I have already sent an email, and didn’t get a response! 1. The demo does not upload the images and give this line of code ‘Notice: Undefined variable: post_img in /home/sites/6a/e/e77e8d8857/public_html/wp-content/plugins/sweetthemes-framework/inc/shortcodes/st-projects-filters/st-projects-filters.php on line 89’ 2. I need to know where I can upload images for ‘Info box item’? Thanks,
Hello,
To upload images in ‘Info box item’ you need to edit that shortcode’, then you have the ‘content setup tab’, you can upload the image there. We already respond to your email. Please check.
Hello, When we active this plugin that is required to manage the theme, SweetThemes Framework, we can’t upload images. How can we solve this problem?? Thanks.
Hello. It’s not possible to be from that plugin. Have you modified the code from theme/plugin? Please send us an email to help you!
How do I remove the ridiculous page loader/spinner after doing the demo import? Site slows down by 500%+ after demo import.
The spinner can be managed in Dashboard -> Theme Panel -> General Settings -> Page Loader. The page loader can’t inflect your site speed in any way. Please check our server requirements from the documentation. For help send us an email at sweet.themes.supp@gmail.com.
Description says ” Multiple header variants ” Only one available in settings. “V2” whatever that means. No other options shown.
We had 2 header variants, but one is disabled because we are trying to upgrade it. We will develop more headers in our next updates.
“Venor by Sweet-Themes. ...” Footer. How do I remove this from the child theme?
The footer text can be managed in Dashboard -> Theme Panel -> Footer Settings -> Footer Bottom Bar -> Footer text
SweetThemes Framework required plugin documentation site link:
Version 1.1 | By SweetThemes | Visit plugin site >> “sweetthemes.com” Dead link, domain for sale.
We will update the documentation. Thank you! For help send us an email at sweet.themes.supp@gmail.com.
Documentation says: “WordPress Admin Panel -> Venor Theme Options Panel -> Demo Importer”
“Venor Theme Options Panel” Does not exist after install and activation of theme.
“Redux Framework” plugin is required to make theme options function, not just some image slider like it says. Please make documentation useable.
The name for the options is “Theme Panel” And you will need the “Redux Framework” that it comes with the theme and it is required. For help send us an email at sweet.themes.supp@gmail.com.
Hello, does this theme support Polylang Multi Language extension?
Hello,
Our theme is compatible with WPML plugin, which is the most powerful multi lang plugin. We haven’t tested yet with polylang, but all the text from the theme is translatable using properly escape functionality.
Best regards.
Hello,pre-purchase question. Is this theme still maintained? Do you plan on releasing any updates? Thank you.
Hello, We are working on an update that it will be launched soon. If you have any question please send us an email.
Hi, since January 25 I sent a support request but they still haven’t answered me. How else can I make my request?
Hi,
We already replied to your email, have a check.
i can’t import demo surely. soped at 90% and icon dn’t load on website
Hello. For help send us an email at sweet.themes.supp@gmail.com.
i recive this error when i activate the theme: There has been a critical error on your website. Please check your site administration email inbox for instructions.
Learn more about debugging in WordPress. need a solution ASAP
Hello,
The theme/plugin has been tested to make sure has no errors/warnings. Please make sure your WordPress installation has been done correctly. If the error still persists. please send us an email to discuss more there.
Presale:
is this theme support WPML and Polylang?
Hello,
The theme is tested with WPML Multilingual Plugin. If you have difficulties in translating the website, our team will gladly help you.
Hi!
I’ve contact you using the support form in themeforest but I didn’t have any answer. Could you help me?
Thank you
I’ve just installed your theme and seems that the cases links are broken. How can I fix it?
This is my 404 response in a case page. https://solidaritattorrent.org/cases/dia-del-voluntariat
Thank you so much
Hello,
The support team is available, in the interval of hours from item description, to make sure that the customers have no issues in customizing the theme.
We already answered to your email. Please check.
Best regards.
Solved! Thank you so much!!
Hi, im considering buying this theme. Sidebar can go on left also? If yes, sidebar elements show first on mobile ? (i mean before posts)
Hello,
Yes sidebar can be left. It can be on what order you want. If you have more questions, please send us an email.
Hi there. How do we change footer text?
The footer text is managed in Dashboard -> Theme Panel -> Footer Settings -> Footer Bottom Bar -> Footer Text
Hello, I bought your theme but I can’t import demo pages. Unexpected error for me. What’s wrong with this theme?
Please help me in solve this problem, I already write email with more details.
We already replied to your email, have a check.
