12896 comments found.
Hello! Please help us – why not all subcategories are shown ( https://kolundrov.ru/product-category/drovokoly/ ) we have 4 subcategories here, but only 3 are visible. The most important section of the entire site is not visible. http://joxi.ru/p27JOviNL40wm7 but http://joxi.ru/Dr8qvjfMKa4zm6
Hello,
Try to add the following code snippet to the custom CSS section in Theme Settings -> Performance
.woodmart-product-categories .wc-default-cat {
display: inline-block;
}
Kind Regards
Hello I just have one question. I tried the fabulous grocery demo however it seems that I does not search in the grocery’s results. How does the search works? I tried the word “hot” and returned the “pHOTo camera” result.
All the best!
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Well I am just referring to the demo . Browse the grocery demo and try the search. You will see that if you search it the results belong to other demos and not to the grocery’s.
Actually, our demo is one website and all products can be displayed on different versions since they are just pages in WordPress. Nothing wrong there.
Ok thanks!
Hello Xtemos team, this is really a very well done theme, which i recommend without any doubt. I’m working with it since one year ago, my support has expired in October. Now I found a little bug in the link of the icon of the info box: the target=”_bank” doesn’t open in a new tab. Sorry for contacting you in this way, it’s the only one I found alternatively. If you can fix it in the next theme’s actualization or indicate how to do so, it would be perfect. If not, please let me know if it is necessary to renew the support only for this issue. Thank you so
Hello,
Thank you for contacting us. Yes, it is a known issue in our theme. We are going to fix it in our next update.
Kind Regards
Hi, just wanted to let you know I sent a thread on the support forum, I hope you guys could check it out. Also how do I change the color of the out of stock? It is not included from the Product Labels from Woodmart>Shop setting.
Hello,
Sure, your topic will be reviewed and answered by our staff asap. You can write all your questions there.
Kind Regards
Hello, check a bug.
When selecting the Corporate theme the changes made in the “Header Builder” (logo modification) do not work
Could you check the bug in 5.3.3
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us a message via the contact form on our profile page.
Thank you in advance
Hi, I don’t know where to send you the keys. My support license is expired and from your website I have no way to write to you.
Could you send me a link, email or instructions to contact them
Cheers
You can always send us a message via the contact form on our profile page https://themeforest.net/user/xtemos
what;s plugin do you use for multivendor ?
Hello,
We are using Dokan plugin for multi vendors on our demo.
Kind Regards
How to hide the ALL PRODUCTS menu item in the store ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I am having issue where the Gear Icon (to add CSS) with the WPBakery with this theme, does not work. It does not popup the area I can enter in the CSS – it just started doing this and it is getting to be very frustrating
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
hi sir, i am facing one little problem, maybe i cannot find the setting, I put product categories on home menu . but when i click on menu . there is showing this link … http://admin.caronic.com/shop/ ... but my original categories link is this. this http://admin.caronic.com/product-category/automotive-accessories/ . when i go the categories menu there is this link .. can you give me solution of this. where i have to make settings …. Check screenshot , for better understanding … https://ibb.co/Gd1jsPf
Hello,
You can edit your menu items via Appearance -> Menus. There you can remove your current links that lead to the Shop page and replace with your product categories links.
Kind Regards
Hi sir, i tried already from . menus, but i can’t . can you help me. more. explain more . plz where exactly i have to change links in menu . its menu screen shot. https://ibb.co/gMgyHSk
Hello,
In this case, please, create a topic on our support forum and send us your admin access. We will check this and help you asap.
Kind Regards
Is the “html blocks” feature available as standalone plugin?
Hello,
This functionality is a part of our theme and WoodMart core plugin. You don’t need to install anything else to use it.
Kind Regards
I know but i want to use this nice function on other installation and so i ask for it.
Sorry, but it will not work with other themes only with WoodMart.
I have bought the theme and I still have the support for it. How can I contact you, I need to recover the password to access the forum. It recognizes my username but I do not receive the password recovery link to the email. Thank you
Hello,
You should be able to create a topic on our support forum. If you have any difficulties, please, send us a message via the contact form on our profile page with your email and purchase code so we can check your account on the forum and restore your password if necessary.
Kind Regards
1. online chat between customer, and seller
2. Delivery date & Time = users can choose their own delivery date & time of order delivery. >>please add this feature on next update and i will buy soon ! tks
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello, for some reason I have problems changing the font under Theme setting – Typography? I can only choose Poppins ? this goes for all types/styles. How do I change this?
Hello,
Try to clear your browser cache and check again. It may happen due to the theme update. If it will not help, please, create a topic on our support forum and provide us your admin access so we can check.
Kind Regards
Same thing – didn’t help..
Issue is now submitted on the support forum
Hello
I’m using Woodmart slider, I don’t found how to center content in mobile version if content is not centred in desktop version
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Done
Hello AI added the code below to the functions.php in the child theme but I’m not redirected ro homepage
add_filter( 'woocommerce_return_to_shop_redirect', 'bbloomer_change_return_shop_url' );
function bbloomer_change_return_shop_url() {
return home_url();
}
Thank tou
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Done
Hi ! When I click exactly this language not work this elemen menu ALL PRODUCTS. Others language menu work fine (WPML) https://ibb.co/v4t16cv
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
I create a page with Menu1 and second page with menu2
When I click on item in the menu1, the main menu is displayed instead of menu1
Is it possible to be redirected to a page with the same menu that was clicked before?
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Done
If i select the theme Electronics, we get Forbidden. why is that? other themes seems to work.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I have the following question: Does woodmart work smoothly on a lightspeed server in conjunction with the wordpress plugin lightspeed cache?
Sorry of course must be litespeed instead of lightspeed
Hello,
Sorry, but we didn’t have a chance to test our them with this server and litespeed plugin.
Kind Regards
Pre-Sale Question – Does your theme support the elementor REVERSE COLUMN option ? I read in another comment that this option is missing in your theme.
“Right click on the row Select Edit Section Click the Advanced tab Select the Responsive dropdown Toggle Reverse Columns (Tablet) and Reverse Columns (Mobile) Click Update
I cant see this option “
Hello,
Yes, this Elementor’s option is supported in our theme.
Kind Regards
