22 comments found.
Hey, I wanted to upgrade with you updates but everything messed up. Which jeg-elementor-kit is compatiable with elementor3.10.x ?
Is there a new guide line? for installing your theme? Thank you in advance.
Hi muddassirahmad,
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/template-kit/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hi, Thank you for your assistance. It worked like a charm. I have another question. How can I set the blog page. I tried with the blog template but it is not showing items in grid. I got two posts. Is there any helping document available?
Thank you in advance
Hi muddassirahmad,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Hi, I downloaded the kit and I followed all the steps from your link “how to install”. I had to install 1. Envato Elements; 2. 11 more plugins (!!!) to get this kit work, but during the installation of all these, it gives error 500 and the website crashes. Tried to install them one by one, but the error 500 pops up again and again. Anyways, I decided not to install all the plugins, but again – even the plugin Envato Elements crashes. I want my money back!
Hi VeraIvanova1,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Hey, I am using this theme on newest wordpress and while importig the templates I am getting error. Is this specific to wordpress version?
Hi muddassirahmad,
Can you tell me what kind of error message you got?
Thank you
Hey,
I turned on debug mode but error is not displayable. I am using Elementor 3.6.8 and wordpress 6.0.2.
when I tried to upload theme data in templates it says “There has been a critical error on this website.”
Learn more about troubleshooting WordPress.
Do I need specific wordpress version and elementor version. if that is the case please specify the version.
Regards
Hi,
Please check the installation guide here https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Let me know if you have any questions.
Thank you
Hi, Thank you for your assistance. It worked like a charm. I have another question. How can I set the blog page. I tried with the blog template but it is not showing items in grid. I got two posts. Is there any helping document available? Thank you in advance
Hi,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
JetSticky For Elementor is not anymore available to download?
Hi,
Unfortunately, the JetSticky for Elementor plugin has been temporarily disabled by WordPress.org
For now, you can skip this plugin installation. If you found a problem, please inform us.
Thank you
Jet Sticky is no longer available for download, do you have a recommendation? I own the agency license for crocoblock. Is JetTricks an optional replacement?
Hi dysdera,
Sorry for the late reply and thanks for waiting.
Unfortunately, we don’t have other plugins recommendations. Currently, we still try to replicate the Jet Sticky feature to the Jeg Elementor Kit plugin. Please be patient for a while.
Thank you
When I install the kit, will it look exactly like your demo?
Hi muntzdesigns,
Yes sure, you can easily replicate our demo pages into your website. You don’t need to purchase any extra plugins.
Let me know if you have further questions.
Thank you
Hi, after installing the theme and all plugins, many page elements are not activating. It seems to be widgets associated with Elements Kit. Any solutions? Running the latest Elementor, Hello theme and latest of all required plugins.
I should add that all widgets have been enabled via Elements Kit, yet still no luck.
Hi chapsy4589,
Can you send me example of the problem that you refer to?
Thank you
Please see screen shots below. Areas where widgets should be appear blank. All plugins are loaded and activated.
https://drive.google.com/file/d/1MDFBxqIGMWULHLiMH9BF7UTTqlaEf_O0/view?usp=sharing https://drive.google.com/file/d/1_aWc4L_Z2NY8Ws4KeVCG3QkIPubvhLV3/view?usp=sharing https://drive.google.com/file/d/1_aWc4L_Z2NY8Ws4KeVCG3QkIPubvhLV3/view?usp=sharing https://drive.google.com/file/d/1_aWc4L_Z2NY8Ws4KeVCG3QkIPubvhLV3/view?usp=sharingHi chapsy4589,
Can you tell me what version of ElementsKit plugin that you use?
Thank you
Version 2.3.1.1
Any further info?
It seems we may need to do further checking on your website. Please contact us through our ThemeForest profile page. Our support team will assist you with this issue.
Thank you
Hello, there is an internal server error that is causing trouble. The widget bar is stuck in loading, and I can’t update what I’m editing. How can I get support to solve the problem?
Hi mqumsieh,
Please try to disable all plugins except required plugin that related to this template kit.
Also, you may need to enable the WP_DEBUG mode to see the error message. For more info, you can check this article https://wordpress.org/support/article/debugging-in-wordpress/
Thank you
Hello I have another inquiry. The installable WordPress file only file is missing. How can we get this file to download the theme appropriately? Thank you
Hi mqumsieh,
Can you tell me which file that missing?
If you have a problem when installing this template kit, please check our online documentation right on this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Thank you
Hi team, Nice template. I downloaded the template yesterday. But its not working properly. Can u please guide me to this. The press elements plugin widget is not installing and the left side elementor box i s showing ” loading”. if you can send me the service email address, i will send the screen shots. Thank you in advance Anoop
Hi anoopc,
Please check our online documentation about how to install template kit on this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/
For the press elements issue, we already update our template kit to replace the plugin. Previously this plugin just disabled by WordPress.org.
Thank you
hello, i cant add the header and footer template as a section in theme builder, and if we are activating elementor pro its not working. bcz of this I need to upload header and footer for each pages. Can u help me to resolve.
Hi anoopc,
You can use the header and footer feature from Elementskit plugin to manage the header and footer section. You can check this article for more information https://help.wpmet.com/docs/header-footer-modules/
Thank you
Hi, the template kit import is not working “There was an issue installing this template kit. Please try again. Failed to process ZIP file, please ensure the selected file is the correct Template Kit format.” “{ “error”: { “context”: “uploadTemplateKitZipFile”, “code”: “zip_failure”, “message”: “Failed to process ZIP file, please ensure the selected file is the correct Template Kit format.”, “data”: [] } }”
No issue with others package / elemntor kit.
Can you take a look?
Hi Filster,
Regarding this thing, please try to check our documentation about template kit here https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Please make sure you already follow all the steps.
Thank you
Hey this theme is missing information about which wordpress version is recommended. Please add information.
Hi muddassirahmad,
We will check this further. For now, you can use the WP 5.6
Thank you
Thank you awesome. I implemented the theme but menu is left. Can you help how to get menu like it is in display?
Hi muddassirahmad,
Can you send me your website URL for further checking?
Thank you
Hello, i have a problem, because i manage to import template but in theme part it tell me that the stylesheet file is missing. Thx for your help
Hi fredewill,
Please check our documentation about the template kit here https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Thank you
Its asking for envato token, i am providing the token in license pdf but its not working. Please help me out.
Hi asif_mahmood,
Please check our documentation about template kit here https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Thank you
Hi! I´dlike to buy the HTML version. Is it possible? Thank you!
Hi julianoextremo,
Unfortunately, at the moment we don’t have the HTML version.
Thank you
Hey good work first of all. Is this theme using any sort of wpbakkery frontend editor?
Hi muddassirahmad,
This item is Elementor Template Kits and you need to use the Elementor plugin as frontend editor (page builder).
Let me know if you have further questions.
Thank you
Congratulation, nice work…best of luck with sales ❤️
Thank you Giantco
