670 comments found.
your theme looks fabulous, but i wanna use this theme for another purspoe so i need to edit few labers like instead of order placed i need booking placed, instead of name vendor signup i need as service provider signup etc. so is it possible to edit code myslef
Hi, Sorry, For that functionality, you need to use 3rd party plugin for support.
Any plugins available like that? Please name I’ll check once
Hi, I tried to find out, but it doesn’t seem to work. Please try to find help in this group: https://www.facebook.com/groups/advanced.woocommerce/
What about loco translation?
It’s a translation plugin. Helps you to translate the entire theme into your language
Hello, I went through your demo – in checkout page user have to click updated cart to updated the change. any way to make this dynamic with click update cart button?
Hi, You can turn on it in the Theme Options: https://prnt.sc/vu2nm8
Hi,
I can’t find the features on how to enable the ‘Images From Customers’. It only give me the basic one.
My Ticket ID: 4VD-Z8G-27B9
Kindly response A.S.A.P.
Hi, Your ticket has been answered, please check again
Hi, I have replied. I’m currently monitoring the progress your staff make now. I’ll notify here once done. Thanks for the fast reply
Regards
Is this theme compatible with dropshipping plugin?
thanks!
Hi, We haven’t tested that yet. But basically the theme is compatible with popular plugins
this theme is almost perfect but it really needs to at least give an option to change the mobile header color. Just that at least, please. Need a black mobile header but unfortunately, that option isn’t there.
Hello createchub,
If you buy the theme. We can help you customize the color of the mobile header.
Ok, but can we expect a new update with this option anytime soon?
Sorry, I’m not sure I will add that option
Hi, can we build single page with header similar to https://deliveroo.co.uk/
Sorry, I’m afraid it won’t have that function
VERY IMPORTANT: Is it possible to show customer near by store? so when visit the website customer will ask to share his location so all the store and product will be show near his location.
Hi, Looks like that function is not available. We have only made the theme fully compatible with multi-vendor plugins. So the premium functionality of those plugins, we haven’t tested them all yet
Very sad….:( i would need that so badly…
does the plugin Uni CPO work with this theme? https://preview.codecanyon.net/item/uni-cpo-woocommerce-options-and-price-calculation-formulas/full_screen_preview/9333768?_ga=2.171095264.1951603130.1605600170-1249782879.1586787338
We haven’t tested that yet. But if you buy the theme, we will make it compatible with Urna for you
Amazing thank you
Hi, I have some questions before I buy the theme:
- Is there a filter-function that allows the buyer to search only products in his proximity (for example that he can choose between 5miles away/10miles away,...)? Kind of a map?
- if someone buys products from more than 1 seller. How does the payment work? Can every seller choose another bank account on which the money will be credited?
- Let’s say that I have a few shops selling their products on my website. In this case I want that costumers can only buy products from one single shop (and don’t mix the products in the cart) so that the shop can deliver everything on itself. So it shouldn’t be possible to mix products from different providers in one order. Do you have this function to guarantee that?
- is the theme compatible with WPML?
Thank you so much for your answer!! 
Hi,
Thank you for your interest in our theme.
1. We basically just made the Urna theme for maximum compatibility with those plugins. As for the behavior of the plugin, I don’t really understand
2. Yes, the theme is compatible with WPML
Hello, From your Demos i am seeing that there are 4 Marketplace demos but each one is tagged with a specific Multivendor plugin. I want to import and use Marketplace 01 – Dokan demo and Marketplace 02 – WC Marketplace Demos but want to use WCFM plugin instead of the listed plugin with these 2 (two) demos. My question is, If i use WCFM and these demos then will there be any limitation in functionalities or limitation in options?
Hello,
Thank you for your interest in our theme.
The demos are fully compatible with those plugins. We only choose a demo to display, so you can choose any demo
Hello, thanks for your reply. I have visited some of your theme demos. Your theme demo pages are loading fast. Are you using VPS/Dedicated Server or are you using CDN services? I am running my sites in a shared hosting server. It would be better for me to take decision about buying this theme after i know whether i need to take a new type of hosting package or not.
I am very concerned about the speed of my site.
Thanks a lot for the information
is there page where we can see all the vendors?
Hi, Every multi-vendor plugin supports that page, eg:
- https://elementor-marketplaces.urnawp.com/demo1-dokan/store-listing/ - https://elementor-marketplaces.urnawp.com/demo2-wcmp/wcmp-vendor-list/
Hi, I am using another theme but I want to switch to your theme how can I do?
We can help you to do that.
I just try to test you theme and see it is multi market but my store is only single store do you have only single store theme?
You can absolutely use it for a vendor. There is no problem
hello. before i purchase i am wondering if there is a plugin that is compatible for the multivendor version that allows vendors to create routes and deliver?
Hi, Sorry, I have no experience with that. You should learn more about how multi vendor plugins
hello , im running business on my website and installed your theme v 2.0 but now i release that you have new version , how could i update the new version without loosing my website data
Hi,
You can update theme by following our document: https://docs.urnawp.com/#update-theme
i tried to add the api and id same the youtube explanation but its show this error The Token or Item ID is incorrect.
You need to check your The Token again. Or you can download the latest theme and install it normally, it will overwrite the old theme by itself
hlo sir fix this error not update header over all changes this theme
I am checking your ticket. Please wait a moment
hello sir am also purchase theme few days and this date 16/11/2020 desktop header automatically change in mobile header , ny side not issue and am also formate database and install new theme and create new databas but this is a same plz fiz this issue
my ticket is—4U6-MPE-WXZA plz fsolve this problem am also send my admin password and user name sir am fell bad sir my bussines data delet for this error
sir footer and header mager error my site all dameged
am submit support ticket but not response your side
I am checking your ticket. Please wait a moment
Hey,
Here is my ticket number: [#NHZ-BPE-2TSS]
Your customer service is very bad. They expect everyone are full stack developers. My products page variation is broken, image optimization is not working, laggy website and my customers are pissed. I have a testimony from my clients regarding of your website performance and none of my clients are happy. If you support team is not going to resolve this asap, I will have to give you guys One Star Review + I will Attach the testimonies from my clients to prevent new BUYERS not To waste their Money ON THEMBAY ANYMORE. As well, I will give this theme for free since its BROKEN and WASTE of my MONEY. EVERYONE PLEASE VISIT DRBAKED.CA and tell me what do you see in the product page in the variation section + Yes the website is loading SLOW. THIS IS WHAT THEMBAY is PROMISING PEOPLE.
If the Support is acting careless and Ignorant. I am about to destroy your sales and I will request codecaynon to remove this GIG.
Hello,
Your ticket has been answered, please check again.
Is there a mobile app for this theme?
Hi, This is not a mobile App, it is a responsive website
Can you make a mobile app for it?
Sorry, we have no knowledge of that
May I know download link for new updates?
You can follow this post: https://fitwp.com/docs/install-wordpress-theme-from-themeforest/
Why is Ticket is marked resolved? BAS-Z39-ZD49
You said “That’s a flaw in our testing, please don’t add that biography for the moment, we’re working to fix it as soon as possible.”
On 24th Oct 2020 and its still pending.
Hi, Your ticket has been answered. Please check back
