114 comments found.
Hello, and goodnoon. My homepage is being customized, and I’m having trouble with the header. In the about us section, as shown in this screenshot (https://www.processfusion.com/en/services/mas/), my header works as expected. The menu is fixed at the top of the page with a background color when I scroll down. However, for some reason, the background for the menu is missing in the home.
I checked the Theme options on both pages and they are identical. Could you tell me where else I should look?
Thank you for your help!!!!
Hello, thank you for contacting!
The theme used on the site https://www.processfusion.com/en/services/mas/ wasn’t developed by our team. We can recommend you to contact the theme authors with your question, hope they’ll be able to help you.
Hi I want to add a custom font from Google to this theme, how do I do that?
Hello, thank you for contacting!
Please look though the theme DOCS (‘Add more Google fonts’ part) – it contains rather detailed instructions on adding new Google fonts.
Personal assistance is provided via the tickets system, should you have any other questions please feel free to contact us at https://cmsmasters.net/support/
Thank you!
Thanks for the answer, I had another question, I installed the theme, everything works fine except for the page about us. There has been a critical error on this website. The page did not come at all and was messed up
Hello!
The issue you have isn’t a typical one and it is difficult to recommend anything without seeing the problem and investigating it from your end. Please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
Is the Demo importable?
Hello, thank you for contacting and for your interest in the theme!
Yes, the demo content is included in the theme archive. We should note that images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.
Please don’t hesitate to contact our support team at https://cmsmasters.net/support/ if you have any other questions.
Thank you!
I purchased the theme and installed but asking me for Twitter API Keys. Since I don’t want to create a Twitter API key, How will I disable it? Thank you
Hello!
To remove Twitter note please delete the Twitter stripe shortcode from the bottom of the Home page and update the page. In case you want to use Twitter please set mentioned shortcode correctly – use your username and make sure your Twitter account has needed amount of tweets. Besides don’t forget to add your Twitter API keys to the corresponding fields at the Theme settings/Elements/Custom codes tab.
Should you have any other questions please contact us at https://cmsmasters.net/support/
Thank you!
Hi, i have sent a support ticket as i have got a problem with the demo data import, i have tried the one-click and manual options and both attempts have the same ‘missing content’ problem. I.E Missing pages like the entire blog section etc., no shortcode section, no post types section ?? Oddly other parts have imported o.k though. Please can you help asap. Thank you
Hello, thank you for contacting!
Your request is answered at the moment, please check.
Personal assistance is provided via tickets system – please feel free to contact us at http://cmsmasters.net/support/ if you have other questions.
Thank you.
I never seen such an amazing theme ever. This theme looks brilliant on my Truthinequity website. Can it available with colors changes?
Hello, thank you for contacting and for your kind words!
Sure, you can easily set the needed colors via WordPress admin panel https://www.screencast.com/t/T0BIKyK9
Please don’t hesitate to contact our support team at http://cmsmasters.net/support/ if you have any other questions.
Thank you.
Hello how to tab tour plugin. Please update.
Hello, thank you for contacting!
The theme comes with the CMSMasters Content Composer plugin that provides Tabs / Tour Shortcode that should be used to add Tabs / Tour to a page, i.e. no additional plugin is needed for the purpose.
Should you have further questions please contact our support team at http://cmsmasters.net/support/ and our support agents will gladly help you.
Thank you.
the search box does not store previously searched tags locally, please assist how can we make search box remember previously searched tags locally?
Hello, thank you for contacting!
Default WordPress functional that is used for the theme search feature isn’t supposed to function in a desired way. You can try to use some plugin for the purpose, we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
visual composer is giving issue for edit. When I click on any section edit then empty window opens up. I can not edit anything with visual composer. Please see following issue video https://drive.google.com/file/d/1T4ksd5S9H65uRgKEqP344TUyOF5xufI-/view
Hello, thank you for contacting!
Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
As a temporary solution to make Content composer function correctly we recommend to use Enable jQuery Migrate Helper and Classic Editor plugin with the following settings.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Hello from cmsmasters team!
We are glad to inform that Finance Business theme is now updated to version 1.3.1 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
Hello. Tell me why after updating the theme, the ability to edit blocks, slider, entries was lost. In fact, the opportunity to completely fill the site was lost. THK.
Hello, thank you for contacting!
The issue you have is caused by WordPress 5.6 update. Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
As a temporary solution to make the theme function correctly with WordPress 5.6 we recommend to use Test jQuery Updates plugin and Classic Editor plugin with the following settings.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Hello from cmsmasters team!
We are glad to inform that Finance Business theme is now updated to version 1.3.1 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
Hi, i´m using the profiles widget, but I want to know if it is possible to disable the link of each profile to her own profile page. I only want to show the profiles without any link. Thanks for your advice. Regards
Hello, thank you for contacting!
Desired result requires customization – please contact our support team at http://cmsmasters.net/support/ and our support agents will gladly provide you the needed code.
Thank you.
Hi, good afternoon. I´m customizing my homepage, and I have a problem with the header. If you see this screenshot (https://snipboard.io/gxKEdY.jpg), in the about us section my header works as I like. When I scroll down, the menu is fixed at the top of the page with a background color. But for some reason, in the home I don´t have the background for the menu (as you can see in this screenshot: https://snipboard.io/GpybLI.jpg.
I´ve checked the Theme options in both pages and are the same. Maybe can you tell me another place to check this?
thanks for your support!!!!
Hello, thank you for contacting!
Please make sure that Header Overlaps Content option is disabled on a Home page settings.
In case the issue remains actual please contact our support team at http://cmsmasters.net/support/ and provide a link to your site and WordPress credentials so that we can investigate the issue deeply.
Thank you.
Hi there! There is a huge problem since I updated the theme. The plugin CMSMasters Content Composer 1.6.2 it’s not working at all and I really need to do some changes on two different website for my client. Is there any place where can I download the good one?? Please help!
Hello, thank you for contacting!
There are no known issues with current theme and CMSMasters Content Composer plugin versions functioning. The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hi my, Rev Slider breaks down the page:
Fatal error: Uncaught Error: [] operator not supported for strings in /var/www/steuerbuero-hans.de/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:73 Stack trace: #0 /var/www/steuerbuero-hans.de/wp-content/plugins/revslider/revslider_admin.php(237): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL) #1 /var/www/steuerbuero-hans.de/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox() #2 /var/www/steuerbuero-hans.de/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init() #3 /var/www/steuerbuero-hans.de/wp-content/plugins/revslider/revslider.php(147): RevSliderAdmin->__construct(’/var/www/steuer…’) #4 /var/www/steuerbuero-hans.de/wp-admin/includes/plugin.php(1897): include(’/var/www/steuer…’) #5 /var/www/steuerbuero-hans.de/wp-admin/plugins.php(172): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /var/www/steuerbuero-hans.de/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php on line 73
What to do? Thx
Hello, thank you for contacting!
Personal assistance is provided via tickets system – please contact our support team at http://cmsmasters.net/support/ and our support agents will take care of your request.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
is it AMP ready?
Hello, thank you for contacting!
We don’t guarantee Google AMP plugin compatibility at the moment, but likely you can try installing it to see whether it will be helpful to you. Appreciate your understanding.
Thank you!
Hey. There was such a problem, after updating the WP engine, I noticed that they stopped switching to the content option layout type by defoult. I want to switch the mode to full width, but I can not. How to fix it ?
Hello, thank you for contacting!
All personal assistance is provided via tickets system only, appreciate your understanding. Please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will investigate the issue you have.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thk
Is this compatible with elementor?
Hello, thanks for contacting!
The theme comes with a custom Content Composer created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged.Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements. Please check this video demonstrating how easily shortcodes can be managed. http://cmsmasters.net/shortcodes/
Speaking about Elementor – we can’t guarantee its compatibility with the theme as we didn’t implement such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, I have installed this theme. My website is ewanresearch.com . As you cab see my homepage is not exactly full-width. However the internal pages, like about us, are full width. The containers on my homepage are limited to around 1200px. How do I change so that the divs expand to full width of the screen whereas content remains in the default width (similar to http://finance-business.cmsmasters.net/projects/)
Hello, thanks for contacting!
Personal assistance is provided via tickets system, appreciate your understanding.
Please submit a ticket at http://cmsmasters.net/support/ and our support agents will gladly help you. Just please make sure to add all the required credentials to your ticket.
Thank you!
I have a website with Finance theme but now I can not edit my web, when I click on the icon to create a text box, it will be rotating unstoppable.
Is that problem with visual composer? What is the solution for the Finance theme? Pls guide
Thank you!
Hello, thanks for contacting!
The issue you have can be caused by the third-party plugins, I can recommend you to deactivate all of them to see if it will be helpful.
For deeper investigation please send us a request at http://cmsmasters.net/support/ and our support team will help you. Just please make sure to add all the needed credentials to your ticket.
Thank you!
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Your Twitter shortcode is broken. I’ve added api keys and it keeps showing error add api key.
Hello, thanks for contacting!
Please make sure that you changed the Twitter username in the Twitter stripe shortcode, here you can find the instruction for setting up the Twitter: http://cmsmasters.net/twitter-functionality/
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Hi, I have installed this theme and on contacts page map doesnt show:
console says: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
i have google maps api key – where should i input it ?
thanks!
Hello, thanks for contacting!
Please add your key in Theme Settings – General – Custom codes tab. The key can be generated here. Here is a video instruction so that you can see how the key should be generated. Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API.
Thank you!
Hi, this theme doesnt have Custom Codes tab – only tabs are : General, header, footer and content. please advise
Thanks for your reply!
My apologies for misguiding you. Please add the key in the Theme Settings – Elements – Custom codes tab: https://www.screencast.com/t/y7TLUhVm2CVa
Please don’t hesitate to ask further questions. Thank you!
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