294 comments found.
Error WooCommerce : Descartar Tu tema (Adios Child) contiene copias obsoletas de algunos archivos de plantilla de WooCommerce. Puede que tengas que actualizar estos archivos para asegurar que son compatibles con la versión actual de WooCommerce.
Can you please write it in english?
WooCommerce Error: Discard Your theme (Adios Child) contains outdated copies of some WooCommerce template files. You may need to update these files to ensure they are compatible with the current version of WooCommerce.
please mail us at relstudiosnx@gmail.com with your site URL and login details, we will help you to update those files.
Hello I have contacted you several times and I am still waiting for your reply. The theme doesn’t work well with woocommerce and I’ve been waiting for a week if the store works correctly. Your tech support is not very good A greeting
Please check your mail, we have replied your mail.
Thanks
After 30 days I am still unable to sell my store by categories. the technical service does not answer me, and I have written twice
can you please send me a mail again, seems like i didn’t recieve a mail from you
Hi, I was wondering if 2 things regarding portfolio item post could be changed (removed).
1. Project details – I want that out. Any code that I can put to remove that completely?
2. Title wrapper or whatever that is showing a featured image with a title on the top of a portfolio item post – I want that removed also. I managed the title to be transparent though.
So all in all, I want just images to be shown.
Thank you!
*I have no right on support, sorry, it is expired.
Hello,
Please open ticket at our support forum our team will assist you
Thanks
Hiya. How’s it going? How does one go about editing the 404 page text? Whenever I mistype something around my site and I go to a 404 page I see a 404 page with a Lorem Ipsum text. How do I edit it?
Hello everybody, i had some minor problems with my site, no one really helped me in the support platform and then i got a skype adress for direct support but nobody ever answered my request for a date. This is bad, please at least post the resolutions for problems solved openly like “two lined headlines”. Thank you.
And thanks now my support is expired 
Hello,
Can you please directly join me at google hangout? my email is relstudiosnx@gmail.com i will help you.
Thanks
hello, I have downloaded the theme recently and I am just creating the shop page with woo commerce and receive an alert message that I translated, here it is :
“Your theme (Adios) contains obsolete copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Suggestions to solve this problem:
Update your theme to the latest version. If no update is available, contact the author of the theme to inquire about its compatibility with the current version of WooCommerce. If you copied a template file for editing, you will need to copy the new version of the template and reapply your changes.”
I don’t see any new version; please could you advise me ? Should I be worried?
thank you, Regards,
Nolwenn
Hello,
Can you please mail me at relstudiosnx@gmail.com with your site URL and login details i will update the copies of wocommerce to latest version.
Thanks
Hi.. Is it possible to use the 3cols portfolio to be 2cols and add portfolio title below the image? just like this http://8-ideas.com/img/3cols.jpg
Hello,
Yes, it’s possible 
Thanks
my header is stuck to the top of the page and cuts off my logo, I want negative space around my header. how can I do this?
Hello,
Please open ticket at http://gfxbucket.freshdesk.com our team will assist you as soon as they are in online
Thanks
It doesn’t install.
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hey there one short question – why is the Sectrion scrolling (http://themebubble.com/demo/adios/home-4/#2) stuttering while scrolling ?
Hello,
The effect is smooth on our side, may i know more information on this?
Thanks
Hi, really excited about this theme, but I need to know if it possible to create a FAQ section. Ideally via a shortcode.
Hello,
Yes it’s possible 
Thanks
Hi – the video header is not working for me. Can you help me which resolution I need to put in?
Hello! Love the theme, thinking of buying it. Just wondering if its possible to add more fields under ‘project details’. Is that possible? If so, how? Thanks!
Hello,
Yes it’s possible, please do mail us at relstudiosnx@gmail.com after you purchased it.
Thanks
Hi, is it possible to have the video hero full width? Seems to always be boxed. I have tried everything, cannot get it to be full width? Thanks
Hello,
Can you please open support ticket at http://gfxbucket.freshdesk.com with your site URL and login details along with your purchase code ?
Thanks
I got the theme from elements so i don’t expect anything just thought i would let you know the theme breaks if you want to display categories or subcategories on the main shop page.
It outputs the following:
Fatal error: Uncaught Error: Call to undefined function cs_get_bootstrap() in /home/customer/www/HIDDEN.com/public_html/wp-content/themes/adios/woocommerce/content-product_cat.php:23 Stack trace: #0 /home/customer/www/HIDDEN.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(249): include() #1 /home/customer/www/HIDDEN.com/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2447): wc_get_template(‘content-product…’, Array) #2 /home/customer/www/HIDDEN.com/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2338): woocommerce_output_product_categories(Array) #3 /home/customer/www/HIDDEN.com/public_html/wp-includes/class-wp-hook.php(288): woocommerce_maybe_show_product_subcategories(‘
Hello,
Can you please tell me the exact issue you are facing ? please open ticket at http://gfxbucket.freshdesk.com our team will assist you
Thanks
Hello, installed the theme twice (local & online) but buttons disappeared (in theme – activate & preview) and some other buttons. How can I resolve that?
Please open a ticket here and report the issue: https://gfxbucket.freshdesk.com/support/login
Update Failed: Malformed URL: “key”” is required when I try to update WPBakery to 6.1
Envato authors aren’t allowed to provide key of third party products. We update the plugins with our theme updates. No no need to update the plugin yet. You will get the update with the theme update!
I am unable to view a video in portfolio video page after entering the URL…the page updated the text but there is no video showing
Please open a ticket here: https://gfxbucket.freshdesk.com
Your current theme is not supported by Elementor – Header, Footer & Blocks plugin
Please open a ticket here: https://gfxbucket.freshdesk.com
brian-treefort here. I’m signed in with my clients account.
Hello, I’m having the same issue as tuka_85 from 2 months ago. I can’t enable the child theme or even disable the Adios theme. What specifically about the wordpress installation needs to change? I’ve tried disabling all the plugins. That didn’t work. I’ve only installed the plugins you recommended anyway. Please let me know what I need to do to get the child theme enabled. Invoice #IVIP36036270 Order# 118726000 Thanks
Please open a ticket here: https://gfxbucket.freshdesk.com And then let me know the ticket number in the comment.
Ticket #444271
Your ticket has been replied
Thanks
Hello, I’m having the same issue as tuka_85 from 2 months ago. I can’t enable the child theme or even disable the Adios theme. What specifically about the wordpress installation needs to change? I’ve tried disabling all the plugins. That didn’t work. I’ve only installed the plugins you recommended anyway. Please let me know what I need to do to get the child theme enabled. Invoice #IVIP36036270 Order# 118726000 Thanks
Our system says you haven’t purchased the theme. Please comment from the account you purchased it from!