16332 comments found.
Hi, may I ask if subsribers in system – newsletter work with default OC module in marketing – mail.. or its only for export third party services? BR
Hi, we’ll add Marketing > Mail integration in our next update.
Best Regards.
Great, thnx a lot.
how to add custom Form ? i mean i add some more fields in contact us form or create new form ?
Hi, from Journal > Modules > Contact Form… you can create custom forms there and add them to a layout, for example the Contact layout.
Best Regards.
best theme for openart
Please can you tell me how i can translate theme to other language.
there is somes words in the theme not translated.
thanks
Hi, depends what elements you are referring to, I would advise filing a ticket on our support page with more details!
Thanks for the feedback, we appreciate it!
I am using Journal 2 . How to activate one page checkout ?
Hi, from Journal > Settings > Global > Quick Checkout > General …
Best Regards.
Will there be no Black Friday discounts?
Hi, unfortunately we don’t have one at this time.
Best Regards.
Do you know when it will be?
At this time no, I don’t have any outlook on this unfortunately.
When are you going to make it compatible with PHP 7.4 ? Soon we will have PHP 8
I got this message when using Opencart 2.3x or Opencart 3.0.3.6 + Journal 3
Opencart 2.3.0.2 does not fully support PHP 7.4.11 version!
When I switch back to PHP 7.3 it works fine, but this is not a solution in long term.
Hi, Journal works with any PHP version but Opencart does not yet support PHP 7.4, we will remove that message once Opencart will support newer PHP versions.
Best Regards.
No, when I switch to the default Opencart theme there is no such message and it works fine with PHP7.4. The moment Journal 3 is activated it shows the message. I did some research and other people reporting the same.
You will encounter issues when logging in as a customer without addresses added when using the default Opencart theme when using PHP 7.4 so we’ve added that message to avoid such issues when using Journal.
Best Regards.
Thank you! I thought there is something like this. So, we need to wait for next Opencart version I guess.
Hi,
Is this compatible with PHP 7.3 and OC 3.0.3.6 Thanks
Hi, yes, it works with PHP 7.3 and Opencart 3.0.3.6.
Best Regards.
Hi I want each language to have a different font. Does a journal support this thing? is there a solution ? Thank you
Hi, unfortunately this is not possible in the current implementation and we’re not sure when or if it might be, please consult with a developer.
Best Regards.
buy demo 9 blog link is https://www.journal-theme.com/9/index.php?route=journal3/blog/post&journal_blog_post_id=11
how to set demo 9 blog link like demo blog link.I find they are the same setting. Buy show different.
Hi, demo 9 doesn’t have SEO urls enabled in Opencart, enable SEO urls in your Opencart admin and your issue will be solved after.
Best Regards.
hi, The journal 3 is compatible with the version 3.0.3.6 ?
Hi, yes Journal is compatible with the latest Opencart official release.
Best Regards.
Hello DA. Please make new pre-designed demos.
Hi, we don’t have a timeframe on those at this time, unfortunately, but we are working on various Journal improvements.
Best Regards.
I tried to setup payment method (credit card payment) with local company in Egypt. They supported me with their module but it didn’t work with the journal theme. But it worked with the default opencart them. My cart version is 3.0.3.3
Hi, please make sure everything works fine when using the default Opencart checkout first which can be activated from Journal > Skin > Checkout and then please file a ticket on our support page if you need further assistance.
Best Regards.
Many Thanx 
I tested the default opencart checkout it worked well but when I choose the journal checkout it didn’t work properly
Hi, not all payment / shipping extensions work with one page checkouts because they are developed for the default Opencart checkout but consider enabling your payment method from Journal > Skin > Checkout > Journal > Advanced and see if it works after. For more information, please file a ticket on our support page.
Best Regards.
so if I installed the following module https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=7382&filter_search=one%20page%20checkout . Dose it work with the journal theme?
Hi, we haven’t used that extension so we cannot say anything about it, please consult with its developers for more information.
Best Regards.
Is there going to be version compatible with OC 3.0.3.*?
Hi, sure Journal will be updated to work with the latest official Opencart release.
Best Regards.
I imported demo content, however, all test contact form messages were also imported (More than 600 messages). How can I delete them?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Good day, i have 2 licenses of your theme. I need to buy a 3rd one but i want to add a tab in products with attachment files (datasheet etc). I want in each product to have different files and in each product some of them will be free and some of them will require the visitor to login in order to download them. Could you please advice if that is possible ? Do you know an extension that is compatible with journal 3? Thanks in advance
Hi, it may be possible by using Dynamic Blocks, please consult with an Opencart developer for more information: https://docs.journal-theme.com/docs/modules/blocks#dynamic-blocks
Best Regards.
Hello, I want to do a multi-store. I created my 2nd store with a different domain name. I managed to download a 1st skin for the first store, but how do I download a second skin for the 2nd store? Because when I want to download another skin for the 2nd store, the skin of the first store is overwritten. Do we have to install the Journal3 extension a second time? (I know I need to purchase one license per store.)
Hi, that’s not how multi-store works, you can’t import more than one demo in the same admin. However you can create completely different layouts and module for different stores via layouts. You would create the new modules and add them to the other store’s layouts. Then you’d create a skin and assign it to that store.
Please see the docs: https://docs.journal-theme.com/docs/workflow/multistore
Best Regards.
Hello there; I’ve tried all the methods but popup doesn’t work. I updated the new version, it still didn’t work. please help me
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
product description font is black instead of white.
http://grandelectronics.in/index.php?route=product/product&product_id=430any idea how to fix it. i tried copying the same layout of specification but still font is white.
Hi, you can edit the product tabs style from Journal > Styles > Tabs > [Active Style] > ... In your active style used in that module you have options for the font and tab contents.
Best Regards.
Hello dude, How can I fix this, I noticed that clicking on “Question” for product, Login and Register, the popups will show error message as captured in the image https://snipboard.io/ZRJvPI.jpg
Secondly, how can fix the newsletter pop up to be showing up only once or twice instead of popping up at every page load?
Thank you.
Hi, we’re not sure what that is without investigation on your setup, that is not something we can replicate on our end.
The popup can be shown only once from the module itself, look in the in the Footer of the popup: https://cln.sh/Dw5yQq
Best Regards.
Hello.
I would like to inform me if the production and updates are stopped for 1.5.6.4 OpenCart version.
Can we install the latest version too our shop???
Thanks.
Hi, Opencart 1.5 is not supported anymore in Journal 3, it was supported in Journal 2 (you can use that theme if you wish, when you purchase Journal you can get the older theme as well).
Best Regards.
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