16 comments found.
The mobile version of my site is showing little boxes. It looks like broken images.
It’s supposed to be dropdown arrows.
Could you please contact our support team at : https://ishithemes.freshdesk.com/ ?
They will guide you with the quick fix 
Thanks for your patience.
how can i add video to home page, also where can i find youtube videos on how to customize the aveda theme?
It doesn’t work
Apologies for the trouble. Could you please raise a support ticket at : https://ishithemes.freshdesk.com/ ? Our team will help you asap.
Thanks a lot.
The template failed to load, it says. The theme is missing the style. ccs stylesheet.
Have you created support ticket yet?
Yes
Our team will get back to you asap.
Thanks.
Can I add video to the home page? If so, how?
Hello, Could you please contact our support team here : https://ishithemes.freshdesk.com/ They should guide you on this.
Thanks a lot!
Does this theme supports different languages and currencies to sell cross border?
The theme does not have an inbuilt feature but you can use apps to achieve this.
Thanks.
Hello, Collection page with broken HTML: sections / collection-template.liquid I’m using demo 2, how can I update?
Okay, I’m going to go in and contact support.
Great! Thanks
Not find the theme installation file after extract the file.
Hello, Could you please find the packages folder in the theme package? It will have installation files.
If you still face issues, please contact our support team at : https://ishithemes.freshdesk.com/support/home
Thanks
We have customized the theme and published the banners and many sections are not visible. Also, the support button is showing 400 error. Please help us to rectify the problem.
Could you please create support ticket here : https://ishithemes.freshdesk.com/
Our team will get back to your asap.
Thanks.
We do not have any singup details as we have purchased from themeforest envato. Please help
You just need to create an account for the support to view your tickets as you go.
If you wish to receive support updates by email and do not want to use our ticket system, you can send us an email at : support@ishithemes.com
Thanks.
ok
hi, i need a help on your theme, can you guide me how to shorten the title in the Product Block. urgent
Could you please contact our support team at : http://ishithemes.freshdesk.com/ ?
We will respond asap.
Thanks.
Text colors aren’t changing. I’m particularly having this problem with the story block section. After saving and refreshing still wont change colors all of a sudden.
I’m sorry for the trouble. Could you please contact our support team at : http://ishithemes.freshdesk.com/ ?
We will try our best to help you asap
Thanks.
I’ve actually solved the problem on my own. There were two replica sections for story block open and the master was not allowing the other to change.
Thank you for the timely response
Great to know that Please get back to us in case you face any further issues.
We would be here to help you asap.
Thanks!
Why the template cannot be uploaded to Shopify, the shopify background shows that it cannot upload template files over 50MB
It seems you’re trying to upload the entire zip that you downloaded to Shopify. But that’s a wrong procedure.
Please follow these steps to install the theme to shopify : - First of all please extract the zip file that you downloaded form Themeforest. - Now search for the Uploadable zip file from the extracted file. - Upload the zip to shopify.
I hope this helps you. Let me know if you need further help.
My question… Is there a plugin or something that will help me organise my orders so that the uploaded images are tagged with an order number or similar so I can systematically print and assign correct postal labels?
Any thoughts would be great.
Many thanks,
Hello, You can search for such third party apps that will get the job done for you.
Thanks.
Good luck!
Thanks!
Congratulations…Nice work..GLWS
Thanks!
Appreciable work, great! Good Luck with Sale
Thanks!
Congratulation, nice work….best of luck with sales❤️
Thanks
