40 comments found.
Hi, I’d like to know if this theme is compatible with the latest version of Elementor and if everything works properly before purchasing it.
I’ve read reviews and comments from people who haven’t been able to update Elementor and that it’s no longer compatible with the theme.
Thank you.
Hi there! There is no issue with Elementor. In most cases those customers had very old theme and required plugins versions.
Elementor Sidebar will NOT load with this theme. Odry Version: 1.2.0 with the latest version of Elementor. Elementor works with other themes 
Please help.
Hello,
Do you have any plans to add a single service page? You have a service page/list but not the individual service page template?
Thanks
Hello! We will consider your request.
Can you let me know if you add it? At the moment I’m considering this theme but I’m put off a little without service pages as we will need them.
Are you referring to a single service custom post type page like portfolio, post?
Yes, a single service custom post type. It’s very common for Photographers to offer different services like ‘studio’ and ‘lifestyle’ and ‘videography’ etc.. you get the idea. Thanks
We don’t have such a custom post type. It can be created as a custom solution for additional fees.
Personally, I feel it should be in the theme already, thanks anyway.
Anyway, we will consider your request. Thanks
This CPT will be included in the next theme update
I purchased the theme, hopefully the new update will be released soon 
Thanks for the purchase. Yes, we are going to release it this week.
Hi everyone, I have the latest version of the theme but when I try to update to 1.1.5 it says: ‘An error occurred while updating Odry: Update package not available.’
Any ideas as to why?
I’ve ordered the theme and put my key but impossible to do the theme update. Error : No update archive available. How can i do ? Thankyou.
I’m so sad because this error apear after that the support period expired… i try to correct it by myself. Thankyou.
The auto update is available with the active support. In your case you can renew it or update the theme manually.
I just purchased this them and when I try to install the plugins I get an error message relating to PHP.
“GT3 Themes Core requires PHP version 7.4+, plugin is currently NOT ACTIVE.”
Any idea?
Hello! GT3 Themes Core requires PHP version 7.4+ You have outdated PHP version. Please check PHP requirements by WordPress https://wordpress.org/about/requirements/
Hello,
is this theme runs on PHP 8.0?
Hello! Sure, it’s compatible with PHP 8.0+
I bought this theme with another account and when activating the theme WordPress is throwing a fatal error I checked the logs and it is showing some deprecated functions how can I get helped should I create a ticket or something?
Hi, I buy theme but when I install on my web, it say “There has been a critical error on your website.”
Do you have html version of this template?
Hello! There is no HTML version.
I loved your template, its cool. Is there any similar html template?
We have mostly WP themes
i can seem to install the theme
Hello! If you have some tech related questions, please submit a support request and our team will assist you. Thanks
i cant seem to intall the theme when i do it tells me that the link i followed is expired
The support is provided via a ticket system only. This form is for pre-sale questions only.
where do i send my tickets, cause i need a response as soon as possible
You can check it on the item page https://prnt.sc/1272yic
Hi, I`m about to purchase this theme but I have just one question. Is the theme suitable for videography as well as photography?
Hello! Yes you can create video galleries
I Love it. This is exactly what my sister was looking for.
Hello! Glad to hear it
Hello I purchased it but I cant change the logo.. when I click the upload button on the Header Builder, nothing happens
Hello! Please submit a support request and our team will check it
I did it. somehing happened becasue all the header did broken in my site
What is your ticket ID?
Hi,
I like your theme, its looks really nice.
I was wondering if there are plans to include a proofing feature anytime in the future?
Hello! You can use a 3rd party plugin
How to change the link for social networks from Slider Revolution (Home1) ?
I’ve been trying for 3 hours and I can’t find the solution
Hi there! Please submit a support request and our team will assist you.
Hello. I have (probably not obvious) problem. I buy this theme, but i cant activate it. I simply dont have “theme options” position in menu. I guess, it can be becouse i have multiple site wordpress instalation, but i cant fint it either at simple site and at multiple site cockpit.
Hello! Please install and activate all required plugins. Your support expired, please renew it.
Hi. I’d like some help with Slider Revolution please. I can’t Register Purchase Code. Is it different from the one that comes with the Theme? do I have to pay for it separately ? Please advice. ps: you already have access to my website, please I need it asap. thank you
Hello! The Revolution slider update comes with the theme update. You can’t use the theme purchase code to activate the slider.
Hi. I really like this theme, looks modern and fresh! A question, before I buy it, will you provide some help with “Appointment Booking for WordPress” plugin if I have problems with it or do I ask the plugin author ? Thanks
Hello! The booking plugin is not prepackaged with the theme, you have to purchase it separately. Its license does not allow to put into theme pack
I know I have to buy it, I don’t mind. I was asking whether you can help me with it if I have questions. thanks
If there are non general questions occur, it’s better to ask the plugin developer.
Is this theme compatible with WP Bakery Page Builder?
Hello! It’s compatible with Elementor only
Im interested in the theme but I have two questions. Is there a demo view for the interface or maybe screenshots? Is it possible to set a second menu style for the content area or scrolling down or something like that?
best regards
Hello! For the screenshots, please contact our team via a contact form available on our TF profile page
