157 comments found.
how to download only updates ?
Hello
for any query please raise a ticket at “https://pixelstrap.freshdesk.com/support/login” with purchase code, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
Can we use this template to convert this whole site (eCommerce HTML + Admin + Email + Invoice Template) in to React.js
Hello
There is already converted in react Js, you can check features and buy theme from below link : https://themeforest.net/item/multikart-responsive-react-ecommerce-template/23067773?
Regards, Pixelstrap team.
I bought the template. This is one of the best templates I’ve worked with, it’s design is great and you thought of almost everything. Good job!
thanks for loving our template , hope you loved our latest update
also you can suggest us if you looking anything from us in update in future which is missing 
we love to hear our users
Hello, I purchased the Angular version by mistake, and immediately purchased the HTML version which is what I need. Can I get it refunded?
you can create ticket at http://pixelstrap.freshdesk.com
we have a company that does web solutions if we buy your template. can we use it for our customers to customize the design for them? or we need to buy a License for each customer? we will don’t resale it, we want to use it to help us in our work.
this can be used for single project only so you need to buy each seprate license for each customers
The Slider not slide the image automatically !
please create ticket at http://pixelstrap.freshdesk.com
Hi awesome template, would you make a demo which is something like etsy.com, for handmade things?
sure thanks for feedback its multipurpose you can use for that also
The question was will YOU make a new theme so the css or theme style is more pleasant?
yes we have included homemade demo in our future demo but it will take time
It would be great if you add dark mode to admin panel.
thanks for feedback we will surely work on it
We are looking forward. We can pay extra fee if needed 
for customization work you can create ticket at http://pixelstrap.freshdesk.com
Which CSS class controls the padding for in mobile view.. the mobile view is way too small for the products and anything to show properly
Hello
Please raise a ticket at “https://pixelstrap.freshworks.com/” with purchase code , our technical team will revert you back.
Regards, Pixelstrap team.
Hi, Once the ticket has been posted to the support, it is impossible to follow its evolution. The link sends back to a login, and when you want a password reminder, this message is given :
“You are not authorised to access this portal. Kindly contact your helpdesk administrator.” How can I track the exchanges for my ticket?
Thank you, regards
Hello
Please raise a new ticket & send previous ticket number there.
Regards.
Hello, thank you. I created three tickets, the last one has the number 10607. Regards
Okay, replay has been sent
dear everything automatically added by jquery, how can i remove this so i can add own
hello
For any query please raise a ticket at”https://pixelstrap.freshdesk.com/a” with purchase code, our technical team will revert you back.
Regards, Pixelstrap team.
Quick-view : Every product has Quick view modal popup, but the same product keeps popping up for quick view, how do i link a quick view for each product
Hello
Please raise a ticket “https://pixelstrap.freshdesk.com/a”.
Regards, Pixelstrap team.
Can I use this on my 2 or more subdomains?
this can be used for single project only
Yes, it’s single project with multiple subdomains, then?
is it saas product then you need extended license ? for single project and single subdomain as its ecommerce template
I have problem with Home-Slider, if i want just used Image with link, not need “slider-contain”, just Image. Is that possible?
Hello
Please raise ticket at “https://pixelstrap.freshdesk.com/”, our technical team will revert you back.
Regards, Pixelstrap team
HI, i face an problem on this template where the home slider image is not mobile friendly. so, where should i look for the code which does the reponsive image for slider instead of image crop. thanks.
you can create ticket at http://pixelstrap.freshdesk.com so we can help you
Hello
Please raise ticket at “https://pixelstrap.freshdesk.com/” with purchase code , our technical team will revert you back within 24 hours.
Regards, Pixelstrap team.
can i used this templet in laravel
this is html template you need to convert and make it dynamic as per laravel
Hello, thanks for the template but
I’m facing a problem with it, images are not visible like in the preview. After downloading the template folder, all images are invisible in the folder. so the in the browser i can’t see images, i see only blank images with size information. Please can you help , how can i make the template looks like in the preview?
Thanks
orignal demo images are not in download item it is replaced with placeholder images
Hello, you can tell me the image bank you used for the photos of the demo. Thanks. Andrea
hello
For any query please raise at “https://pixelstrap.freshdesk.com/”, our technical team will revert back to you.
Regards, Pixelstrap team.
How do I disable the pop-up “summer sale” banner when the index page opens up?
Hello
Please raise ticket at “https://pixelstrap.freshworks.com/” with purchase code.
Regards, Pixelstrap team.
I can’t access your support website: https://pixelstrap.freshworks.com. I tried to sign in with my Google email but got a message “This user doesn’t have access to this Organization.”
Hi, I have recently purchased this theme but selected the wrong version by mistake (Standard HTML) but I actually require the angular version. Can you please guide me on how to get it upgraded to the angular version? I have logged a ticket for Envato but response time seems quite high & I need to get this to a client as soon as possible
Hello
Please raise ticket at “https://freshdesk.com/signup”, our technical team will revert you back.
Regards, Pixelstrap team.
