1272 comments found.
Hi,
When working in the backend with WPBakery Page Builder I cant see the pre-made templates? Is there something I have to enable?
Hi there,
Could you please make sure Ave Collection is enabled in the theme options? Here is a useful article: https://docs.liquid-themes.com/article/110-ave-collection
Cheers, TeamLiquid
Hi again,
It was disabled. I enabled the function at it there now. Thank you!
Hi there,
I’m glad we could help! Feel free to reach our support team if you need anything else 
Cheers, TeamLiquid
Even if I enable Responsive size text of Liquid Fancy Heading and enter numbers, the display on the device does not change. Please tell me how to enable.
Hi there,
Thanks for your message.
Could you please submit a ticket? We’d be happy to create an example for you.
Cheers, TeamLiquid
Hi i have updated the theme and getting error while activating ave core plugin as ”/ave-core/includes/params/liquid-extra-params.php on line 3068” , and im using the ave theme from 3 years there was no issue but from this update there issues are arising and my website is displaying error s , so please help me out
Hi there,
Thanks for your message.
Could you please reach our support team with your login details? We’d be happy to check this closer to see what’s wrong there.
Cheers, TeamLiquid
Hello, could you please respond to ticket 7583? Thanks!
Hi there,
I believe it is already responded.
Cheers, TeamLiquid
Hi. NO, I really didn’t get any answers yet. Still waiting!
Hi there,
Sorry about the confusion. We will be in touch with you through our support portal.
Cheers, TeamLiquid
Hello, when I load the collection templates, it doesn’t show anything, it stays at 0.
Hi there,
Could you please make sure Ave Collection is activated? https://docs.liquid-themes.com/article/110-ave-collection
If so, could you submit a ticket with your login details?
Cheers, TeamLiquid
Thank you for the nice theme and the support thus far. Could you please respond to ticket 7508 and 7577?
Cheers, Choega
Hi there,
Glad you like Ave!
I believe the tickets are replied. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi: I can’t see this new update in my dashboard, wether for ave or ave core. Any advice?
Hi there,
Thanks for your message.
Could you please reach our support team with your login details? We’d be happy to help you.
Cheers, TeamLiquid
Why did you rase price? I was about to buy your theme. It’s Black Friday! Please make the low price for the special even.
Why did you rase price? It was $17 and I was about to buy your theme. Now it’s $39 … It’s Black Friday! Please make the low price again ($17) for the special even.
Hi there,
The Cyber Monday discount is back.
Cheers, TeamLiquid
Hi, I’m having a problem with the countdown element on mobile. I’d like it to stay on one row but it breaks up. It’s impossible to get in the CSS on the dev tool as the counter keeps moving. I was wondering if maybe you could give me some advice or maybe just the class selectors I could use to stop the line/flex-box breaking. The countdown is right in the beginning here: https://stopdestroying.earth/
Thanks!
Okey, I think I managed to resolve it was .countdown-row{ flex-wrap:nowrap;} and .countdown-sep{display:block !important;}
Hi there,
Glad it is resolved! Feel free to reach our support team if you need further assistance
Cheers, TeamLiquid
Hi, I’d like to import SaaS demo, but it’s not listed among the others. Could you please help me out? Thanks!
Hi there,
SaaS is added with the latest update. Could you please make sure you’re using the latest version of Ave and Ave Core?
Cheers, TeamLiquid
Hi, I’m having an issue with “Purchase code is invalid”. I have a deadline and I’d really like to import the SaaS demo, but now I get this?
Hi there,
I believe the ticket is replied. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello, I purchased the item by mistake. Could you accept a refund, please?
no I still need the theme, thank you! I thought I have one free key from those several Ave themes I purchased before, but not.
pls keep my license, i don’t need a refund
Sure! Enjoy Ave!
Hey! For some reason I am not seeing the updates for the theme and the core plugins. Do I need to re-download it?
Thank you
Hi there,
Thanks for your message.
Could you please reach our support team with your login details? You can also perform the update manually by re-installing the theme and plugin.
Cheers, TeamLiquid
Woocommerce pagination still not working in this update 
What’s going on
Hi there,
Could you please make sure both Ave and Ave Core are updated? This fix is included in the Ave Core plugin.
Please let us know how it goes.
Cheers, TeamLiquid
Thanks, it’s working now
Glad to hear that
The latest update causes Woocommerce pagination to stop working. Please fix. Thank you
Hi there,
Could you please make sure both Ave and Ave Core are updated? This fix is included in the Ave Core plugin.
Please let us know how it goes.
Cheers, TeamLiquid
Unfortunately still not working
Actually.. just cleared my history AND it works
Perfect!
We are experiencing the same issue as @glyntw. The update is not updating. Ave Core seems to have a problem? I received an email saying an update is available and it doesn’t seem to work.
Any feedback or update on this? Thanks!
Hi there,
Thanks for your message.
Could you please try again? You should be able to see the 1.4.9 version for the Ave Core plugin.
Cheers, TeamLiquid
In recent theme update.
Only thing that doesn’t work.
Ave Core: Installed version: 1.4.8 (in red) Installed But Not Activated, Requires Update Minimum required version: 1.4.9 Available version: 1.4.9 (in green)
This is a fundamental and basic issue with your update.
I shouldn’t need paid support, if I paid for your theme before a year ago. The theme should update without any issues.
Whenever I click update plugin ave core. It says it does it successfully. But then doesn’t actually show the plugin has been updated. It stays at 1.4.8
Hi there,
We’re really sorry about this.
Could you please try again? You should be able to see & install the latest version of Ave Core now.
Cheers, TeamLiquid
Can you please update the changelog? your 2 updates behind.
Hi there,
Thanks for your message.
It is already updated. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
When’s the update out? need the pagination working urgently
Hi there,
Thanks for your message.
The new update will be released in a few hours. Please make sure to update WP Bakery Page Builder as well.
Cheers, TeamLiquid
Hello! I bought the ave package. I liked the education theme best because of the slider. I really like the whole thing, but the video doesn’t start in the slider. It didn’t move in the demo version either.
Hi there,
Thanks for your message.
Auto-play can be enabled in the slider settings. Could you please submit a ticket? Our support team would be happy to help you.
Cheers, TeamLiquid
Thank you very much! In the meantime, it has been resolved. The site used an insecure image (http) that caused the blocking.
Glad it is resolved! It’s our pleasure!
Hi, There’s a problem with the Architecture demo. It’s empty. Check it out. Thx.
Hi there,
Thanks for your feedback. It will be fixed shortly.
Cheers, TeamLiquid
