584 comments found.
Hello. I have purchased your theme and it is great. I have submitted a ticket but only received a response from an AI agent. Can you please have a support person respond as soon as possible? The ticket # is: Ticket #127763
Hi. Thinking of buying. Can I create multiple resumes. Say for 5 different people? Also is there an option for the accordian to be loaded as open by default? So all the bars and circle graphs appear without the user having to click on the accordian to view?
Hello,
Thank you for your interest in our theme!
You can create multiple resumes, but this would require creating separate pages and header layout with the menu for each individual resume. The theme doesn’t have a built-in feature specifically designed for managing multiple resumes for different people, but you can use its customization options to design and display distinct pages for each person. Should you require any development work related to the theme, our custom studio is available to assist you. Simply visit our website https://themerex.net/support/ and choose the “Get a free quote” category.
As for the accordion functionality, to have it open by default just activate “Make this section open by default” option – https://prnt.sc/kSI1tbAk_oYW
Regards.
Hi Christine. For Testimonials. What template I should to update for a testimonial detail. Because when you use avatars, they do not look good on testimonial detail page. Where I can setup that testimonials are fully shown on main page ( as they are short ). Regards.
Hello,
Thanks for reaching out to us!
Testimonials cpt are managed under Testimonials (WP Dashboard). Please check the guide – http://shift-cv.themerex.net/doc/#custom_post_types_testimonials Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your request.
Regards.
How to remove Social Icons from Header. I activated them and I am now unable to find where. Please advice.
Hello,
Thank you for contacting us!
You can easily delete the social icons with Elementor. Please check the screenshots – https://prnt.sc/aQBHeYMAJBqV and https://prnt.sc/V4OwvvuqNSav
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
My ShiftCV site stopped working with critical Wordpress error. Is there a compatibilty issue with Wordpress 6.2 or PHP 8.1?
Hello,
Thank you for contacting us!
The theme is fully functional and compatible with the latest version of WordPress and PHP 8.1.
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hi, I need to open an accordion tab with a link to the site’s home page. How do you create the link? Thank you
Hello,
Thank you for contacting us!
The Accordion widget is mananed with Elementor – https://shift-cv.themerex.net/doc/#shortcodes_settings_accordion Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/
Thank you!
1) In the demo site, there are colored data boxes in the blog and also the bullet points are colored. How can I activate these colors in my setting?
2) In the demo, there are icons next to the data boxes in the blog, how do I edit/add those icons please?
Thanks Abid Jan
Hello Abid Jan,
Thank you for contacting us!
Theme colors can be easily changed in the admin panel: Appearance -> Customize -> Colors – http://shift-cv.themerex.net/doc/#customizer_settings_color_scheme
The icons are used from the standard Fontello icons set. You can expand the list of available icons by adding new ones from the fontello website http://fontello.com/ Please watch this video guide for more information – https://youtu.be/7f96tUTLmq4
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, I have a question before buy the theme.. can I add more than 5 Programming Skills and 5 Designer Skills?
Hello,
Thank you for your interest in our theme!
Absolutely! You can modify the Resume layout with Elementor just in a few clicks. Here is the example – https://prnt.sc/iyVLrpWXSpdw
Regards.
Testimonials aren’t displaying the quoted individual’s business position/title as entered in the testimonial edit page. For the life of me, I can not find where to have this included on the front end instead of the time the testimonial was created.
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hi There, I just uploaded the template but it does not look a like what supposed to be. would someone please help me to fix it. That would be very appreciated.
Actually at the stage of import demo data it does not go further from plugins settings it is keep loading for edges and bar stay on 0% load.
*loading for ages
Hello,
Thank you for contacting us!
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements.
In case demo data installation is stuck, you can manually install it by downloading the demo.zip archive from our server: LTR version or RTL version. Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/shift-cv directory.
If the issue persists, please submit a ticket at https://themerex.net/support/. Our Tech Team will certainly help you.
Regards.
Hi
I was interested in ShiftCV WordPress but wanted to know:
1. If the blog comes with options to have multiple pages say based on categories/labels etc.
2. if the pictures in a portfolio can be linked to the blog posts.
Hello,
We appreciate your interest in our theme!
Please review the answers to your questions below:
1. Absolutely! It is possible to showcase the posts according to their category – https://prnt.sc/20xbwf6 Feel free to check the example at http://shift-cv.themerex.net/category/design/
2. Sure. It is possible to link the portfolio images to blog posts using the Essential Grid plugin included in the package.
Regards.
I purchased. How I can add Experiences and Change education data ?
Hello,
Thank you so much for the purchase!
The content for each accordion post item can be customized with Elementor page builder in WP Dashboard > Layouts tab > All Layouts – https://prnt.sc/1yr0xle
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi there. Is this template compatible with Wordpress 5.8, Elementor Pro 3.4 and Elementor 3.4? Thanks!
Hello,
Thank you for contacting us!
The theme is compatible with WP 5.8 and the latest versions of Elementor. To avoid any issues, please install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/
Besides, all bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://shift-cv.themerex.net/doc/#installation_theme_update
Please note that the theme is built with Elementor free version. We do not include Elementor Pro in the package.
Regards.
Thanks Christine!
My pleasure!
Hello, is it possible to display the portfolio section instead of as a grid of images as a image next to a text and all portfolio items are listed among each other?
And is it possible to add more custom post types and use them with your theme? e.g. to add a section on “teaching” or “conferences/talks”?
Thanks for answering these questions!
Best, Timo
Hello Timo,
Thank you for your interest in our theme!
There is no cpt portfolio by default, and we use Ess grid. But the latter can be replaced with Blogger that has several output styles. Please review the screenshot – https://prnt.sc/1lo6l20
To add more custom post types, additional customization is required. Our Custom studio can create it for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
I have purchase this item and install, but I can’t find the blog button, can you help me to bring up the blog button?
Hello,
Thank you for choosing our theme!
If you mean how to add a blog post page, please create a page and mark it as Posts page under Settings > Reading.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
i have create a page and mark it as Posts page under Settings > Reading. but the blog button still missing
Thank you for submitting a support ticket. Please expect a reply shortly.
Regards.
I have submitted two tickets for support and I’m waiting to hear back. How long is your usual response time? Thanks!
Hello,
Both support tickets were responded within 24 hours, in accordance with the Support policy. Please check them. Thank you!
Regards
Hello, we are on Shift CV Version: 3.0.0. We are getting a vulnerability warning for contact7 datepicker and themerex addons. Can we simply update the theme to eliminate these vulnerability warnings and patch the theme? Thanks!
Hello,
Thank you for contacting us!
Contact form 7 Datepicker can be replaced with the following plugin https://wordpress.org/plugins/date-time-picker-field/. Themerex Addons of this theme has never had vulnerabilities. This notice is thrown by mistake (some other themes had this issue, all of them were fixed back in February 2020). To make sure that your theme is secure, please update it and bundled plugins to the latest version – http://shift-cv.themerex.net/doc/#installation_theme_update
Regards.
Support
Themerex Portfolio
Website
Thank you Christine. We’ve updated the theme to ver 3.0.4 and have replaced the datepicker as you suggested. However, we are still getting flagged for the Themerex addons. Please see the below article. The updated theme is supplying plugin version 1.6.49.6 of themerex addons. We’ve deactived/deleted the plugin and reinstalled via the theme but still get the warnings.
The security bulletin says we should be running ver. 1.6.61.3 so can you help us get this version of the plugin? Not sure why the updated theme has an old version of the plugin, hence why we are still getting flagged for security vulnerabilities. Perhaps the scanner is picking up the old version number?
https://www.wordfence.com/blog/2020/03/zero-day-vulnerability-in-themerex-addons-now-patched/Each theme has its own version of Themerex Addons plugin. As you can see from the post you provided, ShiftCV is not in the list of themes which had the above-mentioned vulnerability. Your security extension considers that the plugin is universal for all our themes which is not true. Please check the following guide: https://themerex.net/wp/themerex-addons-vulnerability-fixed/ It describes which line of code caused the issue. It is not available in your Themerex Addons plugin.
Regards.
Support
Themerex Portfolio
Website
Just wondering how the print / download functions work: Do you maintain a serperate page for the downloadable? Or it is a custom PDF that you upload? Or can it just download / print the ‘Resume’ part of the page?
Hello,
Thank you for your interest in our theme!
I should say that PDF you can see on the demo is not auto generated. It is a custom PDF that you upload.
The Print button loads the pdf file, which you can read and print http://prntscr.com/s2eard
Regards.
Support
Themerex Portfolio
Website
Hi ThemeRex,
There is Pure HTML themes for this ShiftCV?
Hello,
Thank you for contacting us!
Sure. Please review the HTML version of the template following the link – https://themeforest.net/item/shiftcv-blog-resume-portfolio/5925341
Regards.
Looks like a great theme. Question – the portfolio section appears lacking. It’s either a photo gallery or a link to a page/post. What I’d like to do is create a portfolio section where each item opens details on a project including its own gallery and details of the project. I know I could do something in a separate page or post but putting it in a blog post would not be ideal and it doesn’t look like you have any template for a separate page. Am I wrong? Do you have a separate page template that can be used for something like this? Or do you have the ability to create this inline within the accordion portfolio section? I would think a portfolio detail option would be a critical feature. It is for me, at least.
Hello,
Thank you for your interest in our theme!
The portfolio section is built with Essential grid plugin that allows you to output a custom gallery in each item lightbox. It is achieved by adding a standard Wordpress gallery to the post. For more details, please check the plugin documentation: https://www.themepunch.com/essgrid-doc/lightbox-options/
The project description can be added over the image as the post excerpt: https://prnt.sc/v3vsni This change is made in the Skin editor.
In case you have any further questions, please submit a ticket to “Pre-sales Question” category at https://themerex.net/support/
Thank you!
