426 comments found.
Hi, does it support RTL? Thanks.
Hello, is there a trial to test a product configuration? if not, a quick question, i have a simple product (T shirts mainly), and the configuration will be color, and the posibility to add icons, (like whatsapp emojis), is that possible? to for example, allow only in one place of the shirt, add this emojis, pre designen emojis., thanks. D.
Yes, it is possible. you can try from here https://demo.wpconfigurator.com/demo/
Hi ! is it possible to have a renew support only for Panorama Addon with u ?
Sorry, no
Ok i renew for six months ! but i can’t post on forum of Innwithemes again… maybe i need waiting ? but how long ?
We replied it. Please check
WAITING FOR TEXT !!! WHEN IT WILL BE ?
I got two issues with the WPconfigurator.
- I can’t add any layers any more. In the documentation is nothing mentioned about a maximum layer that can be added. That’s the reason I bought the theme included the WPconfigurator.
- The point of interest for the hotspot is not being saved on the right location. This happens only in my second view, not in the first.
Could you get back on me very soon about this case? It’s very important for us that we are able to add more layers than we currently have and add hotspots on different views too.
The support team replied in 3 days with the update that they will come with an update within 12-24 hours, we are now a week further and still nothing received.
Waiting for an update!
Please check support forum.
Update:
The Innwithemes support helped me well, mentioned issues are solved. Thank you!
I included screenshots of all of my issues. Did you look at my screenshots from my previous post?
Also when you got to edit the products on the backend and save it you get the error message I screenshotted. Please recreate this issue and see my screenshot of the error
I literally sent you a screenshot of text in the shop and asked how do I change the color of the text in the shop, specifically the price. And you tell me to send you a screenshot,
I asked how do I change the Favicon and you tell me to send you a screenshot, there is no way to do that.
Is asking for a screenshot just your automatic response without even looking into what I have asked for?
Before purchase question I would like to know if I have to buy the plugin separately to use it. In other words is the plugin included in this theme?
Yes, this theme come with the Plugin. But plugins are not coming with licenses, please read the envato article about this,https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the-theme-I-bought-
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
Hi There. Is there any update on timelines to add custom text please?
Also, if not, are there alternative methods we could try?
Hi,
Plugin team will release addon on February
Hi, i’m trying to open a topic in your support platform to solve some issues founded in the theme. Can you please explain me how to do that or give me a mail address to write to? Regards
Hi, Please, contact us via our profile page https://themeforest.net/user/innwithemes
It’s been over a week and you still have no addressed the major issues I’m having with your theme. I have sent several messages through for internal portal and I have gotten no response. I’ve sent my login information and the issue still has not been fixed.
Please check support forum.
I still have not received a confirmation password to log my support issue, when can my issue be fixed???
Hi,
I checked the support forum, you have create user with different mail id (tmitchell@alcommon.co). As you given mail id is different. Which one is correct.
I stated that fact in my first comment. when will these issues be fixed. I need this issue fixed in the next two days.
We replied in support forum. Please check.
No, this is not something that can be screenshot. You can log into the backend of my website and test the issue I have stated, that’s why I gave you my login information.
There is an issue with the composer and your theme and the changes I am making in the back end are not showing(homepage, product pages, and many others). Please follow these steps today and please do not ask me for a screenshot. I have clearly stated the problems and what needs to be fixed.
Please check support forum.
Yes I have replied, please reply as soon as possible
I can not change the overplayed image on the header, I made the correction on the backend but the changes do not show up on the front end.
The images on the home page revert to the previous images before i replaced it when the site responds to a smaller size
also I tried to create an account to file a ticket but I never recieved my confirmation password
The email I used was tmitchell@allcommon.co
Hi, Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
I clearly stated in my email and several comments that I have already gone that route and created an account but was never sent a password. Please respond to me email or comments with proper next steps or finally send my password to tmitchell@allcommon.co
Login details sent it to your mail id
When I try to preview this theme it shows ‘Error establishing a database connection”
Please check now
I see the theme updated on 23 September 20. Can u please mention what is the last update ?
Version 1.3.3
I want to be able to add personalization, like upload logo, add custom text for the client. Is this possible? Or can it be done with another plugin that is compatible with this one?
As of now, its not possible. However plugin dev team working text and image upload add-ons, Its still in development,
I will let you know once its ready. Dont except anytime soon it will take about 2 to 3 monts.
I noticed that you provided the same answer 6 months ago to someone else. Is not a problem if it takes 2-3 months, I’m a developer my self and I have some clients that really needs your plugin as I mentioned with imge upload and text upload. Now, if it’s 2-3 months, is not a problem, I just want to make sure that it won’t be 6 months. Can you please ensure me that will not take more than 2-3 months?
Hello I was wondering if I can you use you plugin for something like this gossby.com
Sorry, no
Hello, does this plugin have an option to allow customers upload their photos? Also does it work with elementor?
No, yes its work with elementor
Hi.
I am interested in buying the theme
but I would like to know first will I be able to change EVERYTHING in the theme to another language? specifically right to left language
Thank you in advance Have a nice day 
Hi? Can your configurator manage a product sold per square meter (per square meter)? The customer chooses his size 100X200 h, 200lx150h etc based, of course, on those available from the seller
best regards Andrew
Hi,
Sorry its not possible
hello I must make a site with different color of products and position of placement for bracelet and I can not find how to do this can you help please
Hi, Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/