54 comments found.
este tema aqui Netmix | Broadband & Telecom Internet Provider WordPress Theme tem algum lugar com desconto ? vcs voces vai fazer black friday ?
this theme here Netmix | Broadband & Telecom Internet Provider WordPress Theme Is there anywhere with a discount? Are you going to do Black Friday?
Hello,
Thank you for your interest in our theme!
Unfortunately, this theme will not be included in the Black Friday Sale. However, you’re welcome to submit a pre-sales ticket at https://themerex.net/support/, and our team would be happy to offer a solution for you.
Regards.
Pre-Sale Question: Does it have mega menu?
Hello,
Thank you for your interest in our theme!
Sure. The theme offers the Submenu Layouts. Thus, it is possible to create custom dropdown menu via Elementor Page Builder without installing Uber Menu/Mega Menu plug-ins. Please view this article for more information about submenu layouts – https://themerex.net/wp/submenu-layouts/
Regards.
Is there anywhere I can buy the theme at a discounted rate? by discounted Im talking about $55-$56 
Hello,
Thank you for your interest in our theme!
Could you please use option “Presales Question” at https://themerex.net/support/ ? Our Support Team will be happy to assist with your request.
Regards.
Your purchase code is invalid! Theme is not activated! Check your code – maybe it’s from another theme ( my domain= moviebox.best) please solve this
Hello,
Thank you for contacting us!
It looks like you have managed to solve the issue. Our Tech support team will be glad to assist you with any questions you have. Just submit a support ticket at https://themerex.net/support/
Regards.
Hello,
Any way I can see the theme without the buy now button from themeforest?
Hello,
Thank you for your interest in our theme!
Please follow this link to review the demo version – http://netmix.ancorathemes.com/
Regards.
Hello again i have little problem.. https://prnt.sc/10r8k5t do you know sir how can i fix it? Slider shrinks automatically.
fixed
Hello,
We are glad that you have found a solution. Thank you for informing us!
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
hello sir i want to reinstalll theme but i have this error https://prnt.sc/10g0pyc how can i fix it sir?
i just check your previous message ( can you reset please my license key sir)???
Hello,
Thank you for contacting us!
With a single regular license you are not allowed to create multiple websites. There is a limit for the number of theme activations on different websites according to the theme licensing: http://netmix.ancorathemes.com/doc/#general_information_license. Thus, your purchase key was blocked.
We’ve reset your license key, you may use it again.
Regards.
Thank you so much Christine.. Have a nice works
hello I tried to active. my license and I got the message for invalid license!!! then I tried to send a ticket from the support at https://support.themerex.net/submit/, and also I was unable to send a message from there too because still saying INVALID LICENSE PLEASE , unlock my license please my license is under pirlus.com
Hello,
Thank you for contacting us!
The support expired on 18-11-2020 Therefore, you had issues submitting a support ticket. There is a limit for the number of theme activations on different websites according to the theme licensing: http://netmix.ancorathemes.com/doc/#general_information_license. Thus, your purchase key was blocked.
We’ve reset your license key, you may use it again.
Regards.
Hello, help me please with my site and this theme, a lot of JS errors in the browser console, a lot of blocks not working,
https://int.mv.co.ua/I’ve written on the weekand to the support, but there no any answer
Support…................ are you here?????
Hello,
Thank you for choosing our theme!
Please note that the following option should be disabled in the Theme Panel – https://prnt.sc/vz19v2
Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/32953
Regards.
Not sure if you just forgot to update the styles sheet of the theme but the version of the theme comes up as Version 1.0.3 not Version 1.0.4.
same here – rex and Slider revolution not working. Downgrade to 5.5.3 solved the issue
Hello,
Thank you for choosing our theme!
The theme is compatible with WordPress 5.6. Please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://netmix.ancorathemes.com/doc/#installation_theme_update
Also, please navigate to Theme Panel >Themerex Addons > General settings > Load javascripts asynchronously> Uncheck > Save Options or go to Exclude javascripts from asynchronous loading > add “jquery.min.js” > Save Options. Here is the screenshot: https://prnt.sc/vzyl6o
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, same problem, theme rex plugin not working with the latest wp update.
Hi team,
After update wordpress version my site broked.
I find a issue in the “trx_addons” plugin, it’s showing an error when it’s active.
Please update the version of this plugin or fix it asap please. Thank you so much.
I opned a ticket as pré sale question as my time of support is over.
Att Kássin Fogaça
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.6. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://netmix.ancorathemes.com/doc/#installation_theme_update
Also, please navigate to Theme Panel >Themerex Addons > General settings > Load javascripts asynchronously> Uncheck > Save Options or go to Exclude javascripts from asynchronous loading > add “jquery.min.js” > Save Options. Here is the screenshot: https://prnt.sc/vzyl6o
In case you experience any difficulties in this matter, please use option “Presales Question” and provide the purсhase code in the message body. Our Tech Support team will assist you.
Regards.
Hello, virus enters my site for a reason I do not know. could you please review it. catiteknoloji.com
Hello,
Thank you for contacting us!
The theme files were tested multiple times for malware. You may either get in touch with the hosting provider to make a malware check. Also, our Custom Studio can help you with website security for an additional fee. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
my purchase code is not working. Is it because I kept deleting and reinstalling? I made too many mistakes – I am a newbie.
Hello,
If the duplicate activations occurred by accident, please submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.
Here is guide for future: https://themerex.net/wp/purchase-code/
Thank you.No it’s not duplicated. However, I have to agree with hudsonfer’s comment above. I would like a refund please. I have sent an email to the support people.
Can you please process a refund? I have explained it to you in my previous emails.
Hello,
As the theme authors, we keep to the Envato refund policy: http://themeforest.net/page/customer_refund_policy
All the refund requests should go through the Envato team.
Please expect reply form manager in charge.Hello, due to some incompatibilities with the company’s system I will be asking for a refund. If they can be streamlining the process I will be grateful.
Hello,
As the theme authors, we keep to the Envato refund policy: http://themeforest.net/page/customer_refund_policy
All the refund requests should go through the Envato team: https://themeforest.net/refund_requests/new
Thank you for understanding.I’m having a problem trying to install Revolution Slider, every other plugin get installed, but not this one, it just stay loading the installing process and never endsm the plugin won’t show on plugins after pressing F5.
Hello, We are interested in the theme but prefer Magento 2.3. Do you have the same them in Magento 2.3? or suggest any theme in magento 2.3 has the same layout?
thanks
Hello,
Presale question, I am wondering if I can have a home page with a video background something like this https://soma-eng.com/
One loop video with background overlay
Thanks
Hello,
We appreciate your interest in our theme!
Sure, you are able to add a video background or video layer using Slider Revolution that comes bundled with theme:
https://www.themepunch.com/slider-revolution/slide-background/#video https://www.themepunch.com/slider-revolution/layer-content/#video-audio Best regardsHello,
Please follow the steps from this article: https://themerex.net/wp/wordpress-asking-for-ftp-credentials/ Thank you.
