218 comments found.
Is there a way to add a social icon for Discord to the header? Maybe to replace a social network I am not using?
You mean theme top social icons or post social icons? Please send me screenshots.
Yes the theme icons that are located in the header, footer widgets, and copyright area.
Screenshots here – https://imgur.com/a/5cwyOqv
These are all set through Barta Options I believe. I would like to add Discord or replace a network I am not using with the Discord logo.
You want to add new logo? You need to customize the code using child theme.
Do you a resource I can read to see how to do that?
Sorry don’t have resource for this but if you are a WordPress developer you can do this.
How do I make it so that the “Categories” aren’t on the picture inside each post? Some posts have multiple categories and it can look like a jumbled mess if they are all on top of the image.
Hello,
I don’t clear about the issue can you please create a ticket with screenshot? https://www.radiustheme.com/ticket-support/
Thanks
Hello. I’ve created a ticket with a screen recording of what I mean.
replied please check.
Hello, there’s an error regarding /redux-framework/redux-core/framework.php .. so if i enable the redux, my website will come to a serious error
but when i disable the plugin, the website working fine..
please advice / fix for this error. Thanks
Hi,
Is this error suddenly come? You are using theme 6+ months
This is the theme option framework.
Please create ticket we will check https://www.radiustheme.com/ticket-support/
Thanks
Hi, is thist theme WCAG compliant with accessibility options?
hello please i need a refund on the template that i purchased … it is to complex
Hi,
Which issue your face please create ticket we will help https://www.radiustheme.com/ticket-support/
Thanks
i have wp-optimize cahce, but your counter dont work exatly. i know how fix it but where i can found folder view plugin
Have you purchased the theme? Don’t see purchase note.
i buy theme
Don’t see purchase note in your profile?
I try to translate with the LOCO plugin, but I can’t find Previous among others
Please create ticket which text don’t get https://www.radiustheme.com/ticket-support/
I am interested in buying your theme, but I am testing the demo and when adding a product to the cart, when I try to complete the purchase, the cart appears empty, even if I add a product, I receive the following message “Your cart is currently empty.” I’m going to use woocommerce on the website I want to set up, would that be a problem with the theme? Please check
Hello,
It is cache issue. It will ok in your server.
Thanks
So I can buy without fear, that if I have problems like that, I can ask for a refund, ok?
We will provide you support. If face any issue.
Please create ticket need custom code https://www.radiustheme.com/ticket-support/
Hello, I’ve uploaded 1000 pics and now I have thousands of files in my upload folder. It seems that theme generates 20 thumbnails for each img. Can anyone help with it?
Hi,
3 images size is default in WordPress in theme we added few more so this issue. Which home page you are using. After that the required size can remove others. Please create ticket we will help https://www.radiustheme.com/ticket-support/
i am using elementor pro. Sub menus do not appear when I edit the header section. how can i solve the problem.
Hello,
Are you using Our default theme header or Elementor Pro header?
The theme have a problem with duplicate counting view of page. Every visit on my page adds up two visits in meta-views item instead of one. Every refresh of the page or article adds up two visits instead one. The same problem is also on my the testing second webpage with installed theme into new wordpress webpage. The same problem is presnet in the particular live demo preview. Support react slowly.
Hello,
Thanks for notice. I will check it.
Thanks
Please, help me with CSS for replacing fire icon on eye icon in meta views.
watch here: https://i.imgur.com/JFoKEAf.jpg
Hello,
Can not view your screenshot? Please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
Still can not access Access to i.imgur.com was denied Please create ticket with screenshot.
How to enable Lazy load?
I want traslate search module ” Search here…”. i try to traslate barta-core with LOCO plugin but nothing. you can see photo https://ibb.co/6Hxbssy How i can translate?
Hello,
Please create ticket here with admin access we will check https://www.radiustheme.com/ticket-support/
Thanks
Good day Radius Team, I just want to find out before purchase. I’m in the process of developing a website for my client with the woocommerce subscription plugin. will this work with Barta? Thank you kindly for your time and support.
Hello,
Which functionality want by Woocommerce Subscription.
You want to give permission for post or product? Woocommerce plugin will work for Woocommerce product.
Hello, I have a few questions before purchasing, 1. Can I upload and use the desired font manually? Because google font does not support Georgian language unfortunately (აბგდევზთ) 2. Does the theme have full support for elementor builder? 3. If the theme has any unresolved issues, will you get my money back? Thanks…
Hi,
Sorry custom font don’t support need to customization.. Yes we use Elementor. For bug will get free support.
Thanks
hi there is problem with this module see slide in this page: https://www.radiustheme.com/demo/wordpress/themes/barta/home-7/ if you look carefully every time the page loads you see the photos below and then slide as if the refresh was wrong
Hello,
Sometimes it happens due to the internet speed. Thanks for pointing out that. Please add this CSS to avoid this type of problem if you faced it. We shall add this fix in the future update.
Write this CSS in Appearance => Customize => Additional CSS
.rt-news-slider-4 { overflow: hidden; max-height: 456px; max-width:776px; }
Whether the user will be able to save the post for reading in the future , when they are logged into their account(woocommerce)
Sorry don’t have this feature.
Hello, I just bought your theme very good work. Is there any way to add the ability for visitors to like a post? Thanks
I got everything to import but my menu is all messed up please see the link to the screenshot: https://drive.google.com/file/d/1Z8Pi14iCPYu1H1h1xPBW9EOxN3IItoVu/view?usp=sharing
Hello,
Please set main menu as primary menu. For like you can use plugin.
Thanks
Thanks for replying! I just did it and it worked but before this it would break the home page.
Any answer of my other question about visitors being able to like a post?
ok good.
For like please find plugin in wordpress.org
One last question what does the flame Icon on a post represent?
Sorry I am not clear. You want flame icon where?
As the theme is currently setup the small flame Icon (which is listed when u open a post) is representing the number of view a post gets and the eye icon is representing the time it would take to read the posts.
I think thats very confusing to visitors. It would be more clearer if the eye represented the number of view a post gets and maybe a book representing the amount of time it would take for the visitor to finish reading the post.
I see you created ticket please send me screenshot.
Sorry I asked for a refund from you! The theme is very complex and hard to customize! If I continue with your theme I will have to pay a developer and I don’t have the money to pay them to do the customization I need and in the time table I currently have sorry. Thanks
I reply your refund request please check mail.
Using the LayoutDefaults/Page menu item. When I load a new banner background image and select the Page/Post background color as white No image loaded) the page loads as if it is trying to display a non-existant background image? The banner image displays correctly.
Hello,
I don’t understand your issue. Please create ticket with screenshot. Also your support time expire please re-new.
Thanks
Thanks for your response – it is appreciated.
To be upfront I didn’t use any of my previous support time and as I will probably never publish online purchasing more support is not really viable – it’s just an interest for me o keep my mind active. Too old to commit to long term publishing now
However, I will attempt to create a ticket with a screen shot for your information.
Cheers
menu layout 6 doesn’t show images for cart or search
They appear to be set to color#fff instead of #111
Oops – found that having transparent header enabled caused this.
is it ok now?
Yes – all good thanks.