Hi.,

Thank you for contacting us.

We are reviewing and updating our themes individually based on priority. Rest assured, we will prioritize updating this theme for compatibility with the latest version of wordpress and Elementor.

You can you can go ahead and purchase our theme. If you’re facing difficulties setting up or configuring the theme, please contact us. We are happy to help you.

Hi.,

Please check AdhiYog WordPress Theme Changelog

2023.06.02 – version 2.0

• Compatible with WordPress 6.2

• Compatible with latest WooCommerce versions

• Compatible with PHP 8.2 version

• Updated: All premium plugins

We do not provide support for Envato element subscription users.

If you need support from us, then you need to buy the theme from ThemeForest, else you can refer our theme documentation to fix your query.

Hi,

I’ve downloaded it from elements and the version that is up there is not compatible. We have decided not to use your theme because of this issue, and we do understand you guys don’t give support for elements users.

All the best, Harry

Hi Harry.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Then we’ll help you to get rid of it ASAP !!

Hi Clodagh .,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Then we’ll help you to get rid of it ASAP !!

Hi

As you can see it’s been one month. I still have no had an answer. I got a silly user name & login to get into another forum which my question has been sitting on unanswered.

Today, I tried to check a response & it asks me to enter my purchase code, only to tell me it’s invalid, when it’s not as I purchased less than one month ago.

This is beyond disappointing. Please come back to me ASAP to confirm you have finally updated WooCommerce or to issue me a refund.

Thanks!

HI.,

1) Please provide us with your purchase code and registered email address so that we can reset your support forum login credentials and send them to your registered email. For further information, please visit the below link

2) Please provide us with the login details for your website’s WP and FTP so we can investigate the issue and update you accordingly.

Note: Please send your request to us directly at this email support@wedesignthemes.com

Thank you!

Hi.,

Thank you for contacting us and showing interest in our theme.

We have fixed the live preview issue you can go ahead and check with that.

Thank you!

Hi tonyglitch.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hi sciontphono.,

Thanks for contacting us. We are searched with your name but the name sciontphono is not registered with our site. Can you please send your registered email address and username to us through the right bottom form @ http://themeforest.net/user/designthemes. It will be easy for us to check and activate your account.

Thanks!!

Regards., DesignThemes Support.

Hi., 

Thank you for contacting us.

Most of it depends on page content which compromises images. If images are properly optimized and you’re using a cache plugin and a good fast host, the speed issue shouldn’t happen on any theme.

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

I tried but same error. I sent all credentials. Please try to fix. Thanks

Hi.,

We have installed the theme and import the dummy data. Please have a look.

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.

Rating!!

We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on the rating below.

Kindly refer the attached URL : http://recordit.co/YqdTBuEJRm

Hoping for a 5 star rating from your end Thank you, we look forward to help you!!..

Hi.,

We have made the changes as per your needs. Please have a look.

Please refer : http://recordit.co/wzMhb1M8Q6

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Thank you, we look forward to help you!!..

One thing I missed. When the Demo Website is opening process running, the website runs with a beautiful logo and color at the opening. This thing is missing on my website. Please add this beautiful Innovation to my website.

Hi.,

We have made the changes as per your needs. Please have a look.

Please refer : http://recordit.co/tIONByQKBB

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Hai thanks I have shared the details, Please check waiting for your update

Hi.,

We have installed the theme and import the dummy data . Please have a look.

Thank you, we look forward to helping you!

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm



Hoping for a 5 star rating from your end

Hi.,

Thank you for contacting us.

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Modify The Memory Limit : https://docs.bitnami.com/installer/apps/akeneo/administration/increase-memory-limit/

If still facing any issues upload it live and mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Hi.,

Please refer : https://prnt.sc/wbb9b3

Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.dt-sc-custom-title.elementor-widget-jet-headline .jet-headline:before { background-image: url(../images/title-lotus-black.png); }

Please refer : https://prnt.sc/wbba7h

Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

#footer .dt-sc-footer-decor:after {background-image: url(../images/footer-chakra.png); }

thanks all working now!

Thank you for the appreciation. Hope your issues are solved.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end

Hi.,

Thank you for contacting us.

Please refer : http://docs.wedesignthemes.com/dt_articles/mega-menu/

And mybi demo back offic… To come. Thx

Hi.

Yes. you can change Theme colors easily from Theme options.

Thanks

Hi.,

1) You can easily change theme skin color and skin

2) Demo Import : http://docs.wedesignthemes.com/dt_articles/import-demo/

Server requirement : http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Theme Documentation : http://docs.wedesignthemes.com/adhi-yog/

3) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Thank you, we look forward to help you!!..

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Hi Sambit.,

1) Kindly reply back with your site address and some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!

2) We have sent the forum login details to your email id. Please have a look.

Regards., DesignThemes Support.

Hi.,

Sorry for the inconvenience,

Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you

We look forward to helping you!

Regards., DesignThemes Support.

Hi.,

Kindly reply back with your site address and some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!

Regards., DesignThemes Support.