217 comments found.
how do i move the menu items to the right of the screen and not the middle
Hi,
Please add the code below to Customize > Addition Css:.desktop-menu .menu--primary { text-align: right !important; }
Hi, I want to setup 2 duplicate site under same domain, for example mysite.com mysite.com/secondary
Do I need to purchase another license ?
No, you can use the recent license.
Noted! thanks for your reply
You are welcome.
It seems there is an issue with the quality of logo display on the header. the logo looks blur even with a high quality logo.
how do i remove the strip line at the buttom of the mega menu.
https://ibb.co/PYytkJKHi,
Please add this code line to Customize > Addition Css:.has-mega-menu .mega-menu:after { display: none;}
how do i also remove the same strip line from the normal menu item. not the mega menu
You can use this code:
.desktop-menu .sm-simple .children:after, .primary-menu-sub-visual:after { display: none; }
Hello,
Just informing you that the demo sites of this theme are not loading in Firefox.
The same issue happens with our actual websites – after updating to the latest version of WordPress.
I think the Instagram plugin is crashing the websites.
Thanks,
Natasa
Hi Natasa,
Thanks for your comment. I’m also using Firefox and it’s working fine from my end. Can you tell me exactly which page got the problem or the whole site of Billey?
Moreover, the issue with the latest version of WordPress is fixed, we will update soon.
Regards,
TM
Hello,
Regarding your demo via Firefox, I only see once the first page (any page I open).
Then when I try to navigate elsewhere, I only see a blank page with the loader in circles non-stop.
The reason I wanted to check the demos is to see on a blog post if the Facebook share icon works, because on my website I receive an Error when I am trying to share on Facebook a blog post.
Many thanks,
Natasa
Hello
I have checked the demos and see they are working fine.
Which demo page that having the loading issue?
Thanks
Hi,
When I installed the demo, but the content doesnt loading properly like your demo.
See… You : https://billey.thememove.com/homepages/inspirational-creations/ Me : https://beauneld.com/beta-3/
Not the same color, and on mobile I cant see the website (on iPhone 12) and on S20 its too long for the loading.
Can you help me for fix that thanks
Hello
Please submit a ticket in our support system then we will help you fix it.
Regards
Hi! Is compatible with Wordpress 5.6 ?
Hi,
Billey is compatible with WP 5.6
Is there going to be an update soon? because version 1.3.0 gives fatal error in Wordpress 5.6 (with clean installation)
We will release the update soon. Thanks for your concern.
Nice template
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Thank you.
Hi, how do I edit the “scroll back to top” arrow button? I can’t find where to edit this.
Hello
There are have no option to help you change that button.
But we can help you modify it.
What do you want to change?
Thank you.
Hi,
How do i set header background color. My logo is not visible correctly. Please check following url and provide solution:
http://47.242.140.207/Thanks
Hello
Please edit the page and check the custom logo option of the page if it is using.
If you need any helps, please submit ticket in our support system then our team will help.
Thanks
Created support ticket.
Please check https://thememove.ticksy.com/ticket/2622008
Our team will check and response it as soon as possible.
Thank you.
hi, I tried to import Billey Portfolio Exhibition demo, but doesn’t have any images.
Please contact our support team for help: https://thememove.ticksy.com
Hi, I requested the Sketch files and have not received any response? Can you get back to me please?
Hi,
We don’t provide Sketch files with this theme. Can you tell me where you did make the request?
So where it says ‘Sketch files included in your purchase’ this is just a lie and false advertising?
I emailed customer the support email/system.
Sorry for misunderstanding. Please write an emal to frank@thememove.com – he will send the downloadable link.
Hi, Im having a issue that when I made changes on any page (with Elementor) and then save them, they are not reflected on the browser unless I do a full reload of the browser (CTRL+F5). I try disabling all plugins, even the cache one, and same issue. If I disable this theme and use the default WordPress one with Elementor, the same page then loads with all changes on the browser without having to do a full reload every time I change something. This is the first time Im having this issue with any theme and Elementor. Any ideas what might be happening?
Hi,
After changing via elementor, you should clear cache to see the changes: https://prnt.sc/uhzyu4 – you also should clear browser cache or plugin cache if any.
Hello, I am having big performance issues. GT Metrix index at 10% ... I installed 2 of your themes. Billey and Edumail on these 2 domain names: https://www.objectif-wordpress.com/ and https://www.waiel.teddyleclerc.com/
I do not understand where the problem comes from, however it will be difficult to work or put a site in production with these performances … which is really a shame because the themes are superb and the demos that you provide too .
Can you get in touch with me to sort this out? I’ll give you the access you need to check it all out.
Hi,
Please refer to this article: https://thememove.ticksy.com/article/14387/
OR
Please contact our support team at https://thememove.ticksy.com and let they give you a hand.
Regards, TM
Hi I have a menu / navigation related question. we have purchased the theme and I cant seem to get the navigation rite – we want to create a new menu item follow the primary menu in the theme, where it provides a drop down box, containing a few columns, each column with a heading, rather than a vertical drop down with a single column and extends once hover / clicked on.
I do understand we need to create the menu box but how do I insert the box into the menu? I cant find it in elementor as a item, only can do a insert as a link to the page containing the menu box as a link which then, it creates a page on the website rather than a drop down menu box.
Hi,
You can create the mega menu: https://document.thememove.com/billey/menu/create-mega-menu.html – it meets your requirements.
I have purchased this theme. But, after i clicked IMPORT DEMO button, the import data is not working. The url is not correct, and the images doesn’t appeared.
It related to http://dungnv.local/billey/.../ url’s
How to fix this? Thank you.
Hi,
Please contact our support team at https://thememove.ticksy.com and let they give you a hand.
Regards,
TM
Private Ticket Sent.
Hello
Our team is imported the demo data for you.
You can follow the ticket to get more details.
Thanks
My Private Ticket #2619776 not yet replied after 17 hours.
Please help. Thank you.
Replied to it. Next time, don’t add new comment or your ticket will go down in the waiting list.
Yes, i understand. Thank you for your help. my site is working really nice using Billey theme.
It’s great to know that.
Regards,
TM
Hi, how can I disable the search icon ?
Hello
You can go to Customize > Header > select the header layout that you are using for the site to disable the search icon.
Regards
Pre-purchase question : is it possible to open the videos in the page – not as pop up ?
Yes, it’s possible with our theme. You just create a page and then add video later.
Regards,
TM
Hey Billey team! Great theme – loving it so far. One issue I am having… I cannot figure out how to edit the woocommerce login page/shortcode. It defaults to this [https://billey.thememove.com/my-account/] – but I cannot figure out how to edit this. Any advice? Thanks!
Hi,
It’s WooCommerce’s default: https://prnt.sc/vbljck
You can read more here: https://docs.woocommerce.com/document/woocommerce-pages/
Hi Billey team! How do I get rid of the black Billey footer that comes with the site? I can’t seem to find where I can edit and/or delete it. I tried going to the general Customize sidebar, but the Footer tab only allows me to change the Copyright text.
Thank you!
Hello
You can follow our document bellow to edit the footer page:
https://document.thememove.com/billey/footer/create-footer.htmlThank you.
