Hi is the theme WP 5.7 ready?

Hi, how can I keep the same footer colors on computer and mobile? When I check the mobile version the background changes color.

Hello,

We have https://infiniumadvisors.com/ on the homepage the youtube plugin says there is a JSON error.

The plugin developer says it’s a theme issue. Can you please suggest, why there are extra quotes.

Screenshot https://snipboard.io/PBp1X8.jpg Infinium Investment Advisors, LLC https://infiniumadvisors.com Snipboard.io – Easy and free screenshot and image sharing https://snipboard.io

Hello, When we are trying to preview a “Project” post type, the page shows and error. The logs say this:

Wed Mar 10 15:34:38.735301 2021 pid 19613 PHP Fatal error: Uncaught Error: Object of class WP_Error could not be converted to string in /nas/content/live/infiniumia/wp-content/plugins/enovathemes-addons/enovathemes-addons.php:993\nStack trace:\n#0 /nas/content/live/infiniumia/wp-content/plugins/enovathemes-addons/project/content-project-header.php(73):

What is required?

Hi,

The live preview link don’t work: The requested URL was not found on this server. Are you working on it?

Thanks. Regards.

I have sent the email since yesterday no reply

i changed the main colour but it does not change

Hello! I have a problem with your theme, I cannot view the site in mobile version, I have already sent you an email, I hope you can help me

please switch to Elementor! your theme be purchased a lot more. I would buy but i wont since you are not using Elementor. I hope you switch!

The SmashBalloon plugin for YouTube videos is not working on this theme—could you investigate? This is our dialogue w/ SmashBalloon.

Thanks!

{#HS:1411222202-1120240#} On Tue, Feb 2, 2021 at 2:32 AM EST, Mohit Agarwal <agarwal29ster@gmail.com> wrote: Hey Michael,

Here you go:

1. SITE/SERVER INFO: ## Plugin Version: Feeds for YouTube v1.3 Site URL: https://infiniumadvisors.com Home URL: https://infiniumadvisors.com WordPress Version: 5.6 PHP Version: 7.4.13 Web Server Info: Apache PHP allow_url_fopen: Yes PHP cURL: Yes JSON: Yes SSL Stream: Yes

1. ACTIVE PLUGINS: ## Akismet Anti-Spam: 4.1.8 Contact Form 7: 5.3.2 Enovathemes add-ons: 2.0 Envato Market: 2.0.6 Feeds for YouTube Pro Developer: 1.3 Google Analytics for WordPress by MonsterInsights: 7.15.1 Health Check & Troubleshooting: 1.4.5 HubSpot All-In-One Marketing – Forms, Popups, Live Chat: 7.50.64 Instagram Feed Pro Developer: 5.10 One Click Demo Import: 2.6.1 Perfect Audience Retargeting: 1.4 Really Simple SSL: 4.0.7 Regenerate Thumbnails: 3.1.4 Site Kit by Google: 1.25.0 Slider Revolution: 6.3.5 Smush: 3.8.2 Thrive Architect: 2.6.5.3 Thrive Product Manager: 1.2.4 Widgets in Menu for WordPress: 1.0.0 Wistia WordPress Plugin: 0.9 WordPress Importer: 0.7 WPBakery Page Builder: 6.5.0 WPForms Lite: 1.6.4.1

1. OPTIONS: ## access_token: ya29.a0AfH6SMCW_8jMvEhfeD1XNt4Q8vHCAWChpgSBVYo9BN5XmbzpEq7OiysgPrLjgiQmQrrfk4txw0TZ2lWBM-NMYV1INKNnQXAr1jP3ts6ipBKZuJ5_iCbrD2NohlFEUbS6j5hbkuxjKPrWTyxqRquXvIV_BZk0MqsVg1_pCwWXJaw refresh_token: channel_id: UCllAgEv70fHTmBrsfa2sbOQ username: Infinium Investment Advisors, LLC is_valid: 1 last_checked: 1610661403 profile_picture: https://yt3.ggpht.com/ytc/AAUvwnj4DLuDh63Jl2KlBKS6vFXgWhRK3B9wjR765qdw_g=s88-c-k-c0x00ffffff-no-rj privacy: expires: 1610664987 type: channel channel: UCllAgEv70fHTmBrsfa2sbOQ num: 2 nummobile: 9 minnum: 9 widthresp: 1 class: height: heightunit: % disablemobile: itemspacing: 5 itemspacingunit: px background: # headercolor: subscribecolor: # subscribetextcolor: # buttoncolor: # buttontextcolor: # layout: list playvideo: automatically sortby: none imageres: auto showheader: 1 showdescription: 1 showbutton: 1 headersize: small headeroutside: showsubscribe: 1 buttontext: Load More… subscribetext: Subscribe caching_type: background cache_time: 1 cache_time_unit: hours backup_cache_enabled: 1 resizeprocess: background disable_resize: 1 storage_process: page favor_local: disable_js_image_loading: ajax_post_load: ajaxtheme: 1 enqueue_css_in_shortcode: font_method: svg customtemplates: 1 gallerycols: 1 gallerycolsmobile: 1 gridcols: 3 gridcolsmobile: 2 playerratio: 9:16 eagerload: custom_css: custom_js: gdpr: auto disablecdn: usecustomsearch: headerchannel: customsearch: showpast: 1 showlikes: 1 carouselcols: 2 carouselcolsmobile: 1 carouselarrows: 1 carouselpag: 1 carouselautoplay: 1 infoposition: side 0: icon 1: title 2: views 3: date 4: description 0: description 1: stats descriptionlength: 150 userelative: 1 dateformat: 7 customdate: showsubscribers: subscriberstext: subscribers viewstext: views agotext: ago beforedatetext: Streaming live beforestreamtimetext: Streaming live in minutetext: minute minutestext: minutes hourstext: hours thousandstext: K millionstext: M watchnowtext: Watch Now cta: related linktext: Learn More linkurl: linkopentype: same linkcolor: # linktextcolor: # api_key: AIzaSyA8LJahBfWm7UY3c3Ka8uDturt40zSE6MA playlist: favorites: search: live: single: caching_time: 1 caching_time_unit: hours cache_cron_interval: 30mins cache_cron_time: 0 cache_cron_am_pm: am width_responsive: 1 preserve_settings: width: widthunit: % carouselrows: 1 carouselloop: infinity carouseltime: 5000 descriptiontextsize: inherit includewords: excludewords: hidevideos:

1. Cron Events: ## sby_feed_update 2021-02-02 08:01:03 Next Scheduled: 29.3666666667 minutes

sby_cron_job 2021-02-02 09:55:15 Next Scheduled: 143.566666667 minutes

sby_usage_tracking_cron 2021-02-05 17:18:58 Next Scheduled: 4907.28333333 minutes

sby_notification_update 2021-02-08 06:00:00 Next Scheduled: 8548.31666667 minutes

1. Cron Cache Report: ## array ( ‘notes’ => array ( ‘time_ran’ => ‘2021-02-02 07:31:17’, ‘num_found_transients’ => 1, ), ‘sby_UCllAgEv70fHTmBrsfa2sbOQ#2’ => array ( ‘last_retrieve’ => ‘2021-02-02 07:01:18’, ‘did_update’ => ‘yes’, ), )

1. Error Log: ##

On Mon, Feb 1, 2021 at 11:45 PM EST, Smash Balloon <support@smashballoon.com> wrote: Hey Mark,

To better assist you with this can you temporarily disable any caching and optimization plugins on the site so we can see the site without these features enabled? Can you also provide the system info from our plugin by going to WordPress Dashboard > Feeds for YouTube > Support > System Info > copy everything from that section and include it in your response.

Many thanks,

Michael Support Hero, Smash Balloon smashballoon.com

Check out our Facebook, Instagram, Twitter, and YouTube feed plugins. On Sat, Jan 30, 2021 at 1:06 PM EST, Mohit Agarwal <agarwal29ster@gmail.com> wrote: Hello John,

This is our website: https://infiniumadvisors.com

On our homepage towards the bottom you can see the Youtube area.

It doesn’t work though. Getting this in the console.

Uncaught SyntaxError: JSON.parse: end of data while reading object contents at line 1 column 2 of the JSON data createFeeds https://infiniumadvisors.com/wp-content/plugins/instagram-feed-pro/js/sbi-scripts.min.js?ver=5.10:1 jQuery 2 createFeeds https://infiniumadvisors.com/wp-content/plugins/instagram-feed-pro/js/sbi-scripts.min.js?ver=5.10:1 createPage https://infiniumadvisors.com/wp-content/plugins/instagram-feed-pro/js/sbi-scripts.min.js?ver=5.10:1 sbi_init https://infiniumadvisors.com/wp-content/plugins/instagram-feed-pro/js/sbi-scripts.min.js?ver=5.10:1 <anonymous> https://infiniumadvisors.com/wp-content/plugins/instagram-feed-pro/js/sbi-scripts.min.js?ver=5.10:1 jQuery 13 sbi-scripts.min.js:1:194049 Uncaught SyntaxError: JSON.parse: end of data while reading object contents at line 1 column 2 of the JSON data createFeeds https://infiniumadvisors.com/wp-content/plugins/youtube-feed-pro/js/sb-youtube.min.js?ver=1.3:1 jQuery 2 createFeeds https://infiniumadvisors.com/wp-content/plugins/youtube-feed-pro/js/sb-youtube.min.js?ver=1.3:1 createPage https://infiniumadvisors.com/wp-content/plugins/youtube-feed-pro/js/sb-youtube.min.js?ver=1.3:1 sby_init https://infiniumadvisors.com/wp-content/plugins/youtube-feed-pro/js/sb-youtube.min.js?ver=1.3:1 onYouTubeIframeAPIReady https://infiniumadvisors.com/wp-content/plugins/youtube-feed-pro/js/sb-youtube.min.js?ver=1.3:1 <anonymous> https://www.youtube.com/s/player/7bc032d0/www-widgetapi.vflset/www-widgetapi.js:657 <anonymous> https://www.youtube.com/s/player/7bc032d0/www-widgetapi.vflset/www-widgetapi.js:657 sb-youtube.min.js:1:77255

Thanks

On Sat, Jan 16, 2021 at 1:39 AM Smash Balloon <smashballoon@gmail.com> wrote: Hi Mark,

I wanted to reach out as we’ve received several support tickets from you recently, but in the latest one we received mentioned that you haven’t been receiving our responses.

I’m sending this from our Gmail account instead in case the emails sent from our support help desk are ending up in your spam folder.

Could you confirm whether you received this response, as we really want to make sure you get the help you need.

I have also CC’d your developer in case you don’t receive this at your address.

Many thanks, and apologies for any frustration caused by our responses not reaching you!

John @ Smash Balloon smashballoon.com

jQuery.attrFn is deprecated in /wp-content/themes/globax/js/controller-combined.js

I don’t know whats wrong with this theme .. I built my website on a demo link and then I Moved the website after completing changed the site url and all .. Now WP Bakery is not showing any ICONS on the Website even in the Editor the edit move delete and add icons are also not showing ..

Contact Form 7 is also not working error sending messag .. Tracker and contact form 7 are giving the same error .. Why ??/

Hi, I have bought The Globax Theme I installed it Installed the demo data now when I go to first page and use the Tracker ..

I enter the Email and Tracking number it says something went wrong .. not sending the email .. Can yo utell me the reason .. Regards, Wasim Ahmed

Getting VIsual Composer error on dashboard.

Error details is as follows: [Error] TypeError: undefined is not an object (evaluating ‘e.replace’) replace (shortcode.min.js:2:381) wrapData (backend.min.js:10:193261) (anonymous function) (backend.min.js:10:193355) (anonymous function) (shortcode.min.js:2:475) replace replace (shortcode.min.js:2:389) wrapData (backend.min.js:10:193261) (anonymous function) (backend.min.js:10:193355) (anonymous function) (shortcode.min.js:2:475) replace replace (shortcode.min.js:2:389) wrapData (backend.min.js:10:193261) fetch (backend.min.js:10:194872) findAll (backend.min.js:10:188950) sync (backend.min.js:10:197491) fetch (backbone.min.js:2:11643) (anonymous function) (backend.min.js:10:228891) (anonymous function) (underscore.min.js:2:7996)

Hi there,

I have purchased this template and after installing theme on mysite, some sections like revslider sec, contact forms and footer are missing. please provide me data files so i can import these section or fixed it by you.

My website link:http://new.iveservicesinc.ca/

Thank You, San

Hello,

Website: https://mervenachet.com/

Some of the pages WPBakery builder is not working well -> https://prnt.sc/x78wm3

We need to change something on those pages but we can not.

I sent an email to you about a problem I encounter when I try to edit the page at home and any other page. please check, it’s been a long time since i waited, this is my email gheorghineteflorincatalin@gmail.com

Hi, i need help from you,

Just i’ve imported the demo but, when try to edit the homepage and another, after click on update button, receive 404 error.

Hello,

https://mervenachet.com/

we installed our website here. But in the mobile section, we have slide trouble. Can you guys check, please?