383 comments found.
Hi, first at all, thank you for your work ! Your theme is amazing. I wanted to know if it was possible to hide the number of lessons and the name of the author / instructor on the “tab course category” of the main page? Thank you
Can you Please, Open a support ticket here : https://support.themewinter.com/support-center/
So, that our developer can guide you with details information.
Regards.
Thank you for your quick answer, Best regards
I have several problems with turitor on my website, mobile version has errors, theme support does not respond 10 hours ago, it does not work correctly with wordpress 5.6, met form, the pugin that they recommend does not melt either. I ended up installing CF7. Solutions?
Sorry, support response time can be 1 business day : https://prnt.sc/wofsux
We will reply you as soon as possible. Regards.
Thanks!
HI! Since I updated the version of wordpress 5.6 the TURITOR theme stopped working correctly. On mobile devices it is impossible to see. I need them to fix it. 70% of my users enter the site through mobile devices. And they cannot course correctly. Please, help!
We are working on this. Btw, we found no problem after 5.6 like this. So, you can assure it’s not update related issue.
Regards.
And with learn press update? I did both updates on the same day. That day the theme stopped working correctly. I have several websites with edumy, bridge and avada and i never had these problems.
We are seriously checking the issue. As 810+ users using this theme without this kind of problem. So, we are checking this what’s wrong on your site. Please, follow the support ticket reply.
Regards.
Hi ,I have 2 questions 1- the instructor upload the course through WP dashboard or directly from website ? 2- can the instructor add products to buy and show in his profile ?
If administrator give permission then Instructor can do this. Please, let me know if you need more information.
Regards.
Thank you can the instructors build their courses through website or only using WordPress dashboard ?? and can they add products to sell (related with their profile on website) ?
Hi Kenda_,
The instructor can add courses using the Learnpress dashboard see the screenshot http://prntscr.com/x4c0zo.
Second Question: Directly instructor can’t sell course if Admin approves the course then course will be published for sell or enroll see the screenshot http://prntscr.com/x4ctwd
Let un know further assistance. Regards
Thank you for you fast response , is the theme come with Pro version of Learnpress &Tutor ?? or should i buy it separately ?
You have to purchase Pro feature separately.
Hello. I have a problem with reinstalling the theme Turitor
Installing theme from uploaded file: themeforest-f7JCQE5H-turitor-education-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Some of your translations need updating. Sit tight for a few more seconds while we update them as well.
Updating translations for WooCommerce (ru_RU)… Translation updated successfully. If I got right, the key problem is this one – The theme is missing the style.css stylesheet.
Sorry you are installing wrong file and it’s very basic. Here is the doc https://help.market.envato.com/hc/en-us/articles/202821510
Further assistance please our support desk. Regards
Sorry for being non-professional. But…I’ve downloaded it from your official site. What’s wrong with me?!...
I’ve got it now. But where is the note about it in order not to wash your brain a lot of times? I” m not a professional, that’s why I’m your client. In other case, I would do it myself. That’s all. Be more patient to your custemers, please.
Sorry, I just guide you. Please, follow our documentation also for further assistance and use our support desk : https://support.themewinter.com/support-center/
hello, can I use other elementor add-ons beside elementor kit? i already have Theplusaddon plugin for elementor, will that conflict?
also is elementor kit pro version already bundle with this theme?
Sorry No, here all the widgets made by Elementor Page Builder.
No, Elementor Pro version not bundle with the theme.
Regards.
HI before i purchasing is RTL version working fine with Tutor lms?
Let us check again. We will update you. Regards.
i am waiting !
Yes, it’s working will. If you found any issue we will fix as soon as possible. Regards.
Hi, happy new year.
1) I would like to know if is possible to customise the blog page. I want to add a slider as a header as is in all the other pages of my websites and as is shown in your preview https://demo.themewinter.com/wp/turitors/learnpress-classic/blog/ I couldn’t find a news or blog page already 2) On the testimonial element is it possible to take out the overlay on the image of the testimonial on mouse over it? Can’t find the option from the style section. 3) In the pricing element is it possible to add a second Botton so instead of just having purchase you can also have had to cart?
Kind regards, Ludovica
I see slider is not possible on default WordPress system now and it’s need customization work.
For other issue
Please, open a support ticket here with site url and admin access : https://support.themewinter.com/support-center/
Our team with solve the issue one by one.
Regards.
I just bought this theme and I can’t even get it to work. The required plugin are saying missing header and so forth. Plugin won’t install
Sorry, to know. It’s running popular theme.
Please, Open a support ticket here with site url and admin access : https://support.themewinter.com/support-center/
Our support team will check the issue.
Note : Please, mention server environment to check our doc : http://demo.themewinter.com/wp/docs/turitor/#line2_3
Regards.
How do you provide support? I frustrated with this theme. Finally got the plugins working after 5 hours and now Elementor is showing bug errors, so I can’t edit pages. Also, can you use the theme for learnpress for learndash. The learndash demo is scanty and not as rich as the learnpress demo. I only have learndash.
I can assure you, you are using the best learning theme on Themeforest. Here is our review : https://themeforest.net/item/turitor-education-wordpress-theme/reviews/25282972
It may be conflicting with your server configuration. Please, open a support ticket, our support engineer will fix and guide you.
And we have option for refund. So, please give us some time to help you.
Regards.
We are waiting for your ticket. Regards.
When i click on the link it leads me to sign in but the theme is not showing on my list products.
How can I solve or check the issue in Themeforest comment section?
Hello,
Any ideas why I’m getting an error when installing demo content on fresh wp installation? “Maximum execution time of 29 seconds exceeded in /var/www/wp-includes/class-wp-image-editor-imagick.php on line 28” – It worked just fine during the first installation but I wanted to work on fresh one after initial testing and now I’m getting this error with no reason (same settings, same server, same everything). Please help, thanks.
Secondly, why the main theme demo content look different from child theme? It seems that I can’t change main menu bar to the blue version while using a child theme (I’m not sure if that makes any sense but after I switch to the main theme, demo content looks just fine).
Also, is the LearnPress still necessary during the first time setup if I’m using Tutor LMS Pro anyway?
after another try error changed slightly “Maximum execution time of 29 seconds exceeded in /var/www/wp-includes/class-wp-image-editor-imagick.php on line 373”
1) Use max_exeuction_time 600. here is required settings : http://demo.themewinter.com/wp/docs/turitor/#line2_3
2) LMS demos are independent. You don’t need LearnPress.
For further assistance please open a support ticket here with site url and admin access : https://support.themewinter.com/support-center/
It will be easy to monitor the support request.
Regards.
How to change header color on univeristy theme ?
For further assistance you can use our support desk : https://support.themewinter.com/support-center/
Regards.
Hello, Does this theme compatible with WooCommerce?
Hi ahgamal83,
Yes, Our theme Compatible with WooCommerce see the screenshot http://prntscr.com/wa3y42
Regards
can you please provide me with login details for an admin and for a tutor to have a better understanding of their front end and back end pages ?
Sorry, we have no login details. You can choose which LMS plugin you want to use. Then I can guide you. Regards.
i was think of tutor LMS
Please, mail here to check the theme : themewinter@gmail.com
Hey, there!
I am considering buying your theme but I have a couple pre-sales questions.
1. I am using LearnDash but I like one of your LearnPress theme. Can I use a LearnPress home page with LearnDash integration?
2. How can you translate the buttons and the warnings in LearnDash? Should I use a third party plugin?
3. How’s the speed of the theme? Are these animations and everything slowing it down?
4. Is it possible to change the colors of everything easily displays on the theme?
Thank you!
Hi Boardemy,
Thanks for your valuable comment.
Question1. Our Theme Support LearnDash and We have a demo for LearnDash that looks like the same as our main home page see the demo https://demo.themewinter.com/wp/turitors/learndash/
Question2. Sorry, Which button you want to translate. For all static text translations, you can use the loco translate plugin.
Question3. We optimize the theme speed also, If you want to remove the animation easily you can disable it.
Question4. Yes, Each and every you can customize.
Let us know for further assistance. Regards
Thank you for your quick reply.
However, the first answer doesn’t really what I ask. Let me be more specific. I LOVE the HOME PAGE 3 in LearnPress (https://demo.themewinter.com/wp/turitors/home-3/) and I really want to use it. Can I use it with my LearnDash? Cheers.
Yes, You can use home page three with LearnDash just you need to add learndash course widget.
Hope you understand.
Regards.
Got it! Thanks!
Hi, for some reason a lot time ago, I had to work with an old Elementor version so the template did not break, but now, the old version and the new version are not working for this template. Which version should I use for this to work?
No, there is no problem with Element or latest version. Just make sure you are using recent version of Turitor Theme. If you still faces issues please open support ticket with site access. Regards
I just got this Theme and I am having elementor not loading issues, when Elementkits is deactivated it works but then I need to be able to make changes to the headers and footer using Elementor
Please, open a support ticket here with site url and admin access : https://support.themewinter.com/support-center/
to check the issue. Also make sure you have the Minimal requirements:
PHP 7+
Php.ini settings:
max_execution_time = 600
upload_max_filesize = 32M
post_max_size = 48M
memory_limit = 512M
max_input_time = 300
max_input_vars = 10000
I have updated the wordpress version to 5.6 and the theme stopped working. I sent them a ticket. Please help.
Let us check the issue. Remember you must need a backup before major update. Regards
The issue comes from LearnPress. I see our support manager already replied your ticket. Regards.
Hello, before purchasing I’d like to know a few more things:
1) How customizable is this theme? Is it possible to change fonts/colors etc.? 2) Should the theme be credited? If so, where? THANKS!
1) Yes, you can customize color font from Theme Customizer :
Check full video play list : t.ly/YGnr
2) No need to give credit.
Regards.
Hello, I really love this theme and I am willing to start purchase, however, I notice that few of the links are not working. especially “start Trial” and few other links. Please advise.
It’s a demo website design. On Start Trial button put whatever link you want. Hope you understand.
Regards.
Hello, We are considering the purchase of this theme for a client but we wanted to be certain what features it can offer us in relation to their brief. These are the following features they have requested, can the theme do?
1.) Ability to register as Musician or Teacher 2.) Manage Your Profile 3.) Search for teachers with various filters 4.) View teacher profile and calendar 5.) Ability to book a teacher’s time 6.) Ability to make payments and get refunds 7.) Homepage with basic content and header/footer 8.)Other pages will be holding pages with content 9.) Responsive website to manage all of above CMS to manage the content 10.) Space for adverts – Commercials to be managed offline 11.) Customised search as per requirements 12.) Global cancellation policy on booking system 13.) Ability to receive teacher booking request via a form which sends an email to admin 14.) Registration – Add social registration and login Homepage – Popup 15.) Distance between musician and teacher zip codes 16.) Email Notifications Admin
Hi,
In our theme, we support three big LMS LearnPress, Tutor LMS, LearnDash
I suggest you use the Tutor LMS plugin using Tutor LMS you can do your requirement with some customization.
Q1. Yes you can register Musician or teacher role will be an instructor See the demo page https://demo.themewinter.com/wp/turitors/tutor-lms/instructor-registration/
Q2. Yes, You can manage your profile page see the screenshot http://prntscr.com/vu2j95
Q3. teacher search option not available but we have various filter option see the demo https://demo.themewinter.com/wp/turitors/tutor-lms/blog/course-category/python/?theme=advancedQ4. You can view the teacher profile calander option not available https://demo.themewinter.com/wp/turitors/tutor-lms/profile/acurainte
Q5. Student can enroll course only Q6. You can handle Payment option by using WooCommerce Q7 & Q8. Each and every content of our demo you can modify Q9. Yes, The theme is 100% Responsive Q10. Yes possible but you need to do it by own. Q11. It’s customization you can customize your search Q12. Not Available this option Q13. Yes, When an instructor register admin will get a notification Q14. No, You can use third party plugin for social login & Register Q15. This option Not available Q15. Yes, see the link https://www.themeum.com/tutor-lms/addons/
Let us know for further assistance.
Regards
Hi,
I think I have a bug issue from this theme. Can you please check and re-fix. Since I need to develop a website using this theme.
The issue is : I am using Child Theme, buat there are error I got. The displayed error are devtools sourcemapp error + MIME (see this screenshot https://bit.ly/2KXWjMv)
Kindly check my preview website on http://kalbis.fcswebpreview.com/
Really need your help to share any solution, so I can use the child theme.
Thank you 
Thanks for your notice. We will fix and update the child theme tomorrow. Please, also open a support ticket here : https://support.themewinter.com/support-center/
Regards.
Oke thank you Author. I have sent it to support ticket. Really need your help on this.
