51 comments found.
Hello
Can you tell me how to install the demo please? I followed the documentation. I tried to install but it doesn’t work. It stops loading at 4% . My ticket number is #2790629
Thanks
Is this theme still being updated and supported?
Hi, yes the theme is fully supported and updated regurly at time intervals thanks
Hi i’m not able to add css codes into child theme css. I put codes and save and clear cache but nothing effected. Where i need to put my css codes please guide me thanks.
Please generate a item support ticket. thanks
hello, why does my project url says MANZIL_project … where can I change this, I do not want that as the url.
Hi, yes we have a solution for it. please generate a support ticket at item support forum. we will guide you there step by step for the solution. thanks
How about fixing the problem and updating the theme so persons don’t have to continually be creating tickets for the same problem. all through this chat persons are reporting the same issue with the project links and more for months and it has not be corrected. I created a ticket and still no response…...... Envato needs to start refunding customers when these items don’t get the support they promise.
Hi, we have submitted the update of the theme at envato. Hope the update will approve within today. in this update we have given the option of the change of custome post type s permalink from backend pannel. so any one could easily change the permalink form backend. the update will approve within today and hope so will be available at envato today. thanks
also please tell me your email address? i will send the fixed copy of theme at you email address individually? thanks
check the ticket I created. will not be posting my email here.
2716527
2716527
ticket number 2716527
Hi, we will give the update of the theme within tonight. after that update. there would be an option in the permalinks settings to change any of your required permalink slug. also we will respond your ticket with solution within tonight inshallah thanks
1_ Please go to dashboard > services
edit the services post and scroll down there you will find the field for link of Read More.
I don’t find any link! Send me a picture of that please
Hi, you would get response within today. thanks
I understand why it takes more than 4 days to answer a ticket on a basic thing. My ticket id is #2659684
In the home on the widget services how i can change the link on the “read more”. And also on my home page I would like my quotation part to take the whole page
1_ Please go to dashboard > services
edit the services post and scroll down there you will find the field for link of Read More.
I don’t find any link! Send me a picture of that please
I have problems with the style of the theme when I make a modification for example to change the email address in the header or replace or the opening hours you see in the top of the page or even in the bottom of the page all the layout by the bold font style etc… Someone has already had this problem it’s been more than two weeks that I’m on this, even though it looks like a basic thing.
Hi, please generate a support ticket at our item support forum. there our techinacl guy will help you within 24 hours. thanks
I already open a ticket for more a one week about that
Hi, please tell me your ticket id? i will personaly check and solve your issue. thanks
My ticket id is #2659684 thank U
yes , its was weekend. please follow the ticket thread you would get response from me there. within today. thanks
You can reply to my ticket please
Manzil theme mobile menu won’t show up
Hi, please generate a support ticket at our item support forum. you would get respose within 24 hours from our technical agent. thanks
I just sent a ticket about demo problem. please help as soon as possible
Hi, yes you would get solution within 24 hours. thanks
hi, I got problem dummy content. please help
Hi, yes you would get solution within 24 hours. thanks
Hello, Project read more link not work
Hi, please generate a support ticket. our technical agent will guide you within 24 hours. thanks
Hi, I opened a ticket
okay you will get response within 24 hours. thanks
Hi! I have style and dummy content issues, I have sent my credentials in a support ticket, thank you for the help.
Hi, yes you will get solution within 24 hours. thanks
Theme is broken and not working does not work on demo import my ticket #2615311 from sunday…. please answer
Hi, you will get the solution within today. thanks
Hello,
Imports don’t work for me. That is, I cannot get the same result as you have on the demo site. This is how the site looks after import
https://new.su26.ru/There were no errors in the import process. All import requirements have been met.
I created a ticket, but unfortunately did not receive a response. Could you please help me to solve this problem?
Hi, no need to worry at all. some times due to slow server speed or wrong server settings in php ini error occurs. please generate a support ticket. our technical agent will solve your issue within 24 hours. thanks
Thanks, I updated the ticket with credentials
Hi, yes you would get the solution soon. thanks
Hi, Project read more link not work
Hi, please generate a support ticket we will fix your issue. thanks
Hi, i just purchased the theme but i have a serious problem with the demo data
Hi, please no need to worry. just provide your login info at our support forum via private ticket. we will fix your issue. within 24 huors. thanks
I just sent you the connection information via my ticket on your forum
Hi, yes you will get solution within few hours. thanks
thank you very much, the problem is solved
you are welcomed. 
Hello there, your theme is a good one. I just purchased it. However seems like your import process does not work right. Can you have a look in to that. I followed Appearance > Yogsthemes Import
Hi, please no need to worry. just provide your login info at our support forum via private ticket. we will fix your issue. within 24 huors. thanks
theme is broken and not working does not work on demo import
Hi, please provide your wp-admin info at support forum privately. our technical agent will fix your issue. thanks
hello, is it support rtl direction ?
Hi, is this template has a timeline feature? Thank you.
Hi, no for this you need to customize it. thanks
