10589 comments found.
when moving the theme to another domain, no templates were installed in slider revolution. How do I get them? Support is over, but this is a critical error please help
Hi, from slider revolution export the slider template from old domain and import in the new one. Kind regards.
the problem is that on the old domain, the slider was only for the main page, it is not configured to display objects
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Hi there, Can you please respond to my ticket no. 14780
Thank you!
Hello, your ticket include 13 different questions. We are working on it, but it requires sometime. Our support agent will get in touch asap. Thank you for your patience.
Why can’t I translate the phrase “No listing found”? Screen: https://ibb.co/jRxLTd6
Hi,
Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Houzez >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Houzez-functionality >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Houzez-CRM >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Houzez-Login-Register>> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
https://wordpress.org/plugins/loco-translate/If the issue still exists then please send me the WP admin login details of your site so I will check and solve the issue for you.
Thanks.
Hi,
It’s look like a great theme.
I have 3 questions:
1. Can many agencies and many agents per agency to register and manage their listings? 2. Is there an option to add custom meta’s as I need, if I want to add some custom field? 3. Is there an option to create custom template?
Hello,
thank you for reaching out.
1. Yes they can upload and manage their listings. 2. Yes, there is a custom field builder integrated within the theme 3. yes, you can use Elementor page builder to create you own custom templates.
Kind regards
I was curious if there was a way to edit the php generated “homes-for-sale-details” pages? Also, the gallery slider i added to display my idx listings from ihomefinder is not responsive at all on my houzez homepage, any way to resolve this?
Contact on support forum
Pre-sales question. Is this theme also suitable for rental properties and does it have a booking calendar that syncs with ical and Goolge? I do sales and rentals.
Hello, thank your for reaching out. Houzez does not have a booking system integrated. Kind regards.
Hello, is not possible with the header 6. It will require some code customization to do it. Kind regards
Correct. When I try
.header-v6 .header-top { background-color: transparent; }
There’s another layer. Please send whatever code edits I need.
Please see other issue with right and left navigation.
Add this code
.header-main-wrap { margin-bottom: -65px; }
and remove the sticky header option.
These rules work, but only with !important tags. Please advise how to avoid !important tags, and do you see the text is off layout?
.header-v6 .header-top { background-color: transparent; }
.header-main-wrap { margin-bottom: -65px; }
Contact on support forum, our support team check it
If I just installed the theme should I upgrade to 2.0 ?
Hello, thank you for your purchase. If you installed the theme few our ago you already have the latest version. No need to upgrade. Kind regards.
Have a pre-sale question: Does the template support Rest API populating all fields including images? is it documented?
Hello, thank you for reaching out. Houzez is compatible with WP Rest API. https://developer.wordpress.org/rest-api/ Kind regards.
Hello! Is it compatible with divi builder plugin? Thank you
Hello, we never tested divi builder. We recommend to use Elementor page builder while all custom real estate widgets has been developed on it. With divi you won;t get the 100% of all the houzez features. Kind regards.
Hi,
Its been 2 days we are waiting for you response on the support ticket system, If you have changed your theme from scratch then you must tell us where were the files gone or renamed with new file names and locations.
Please check this ticket https://favethemes.zendesk.com/hc/en-us/requests/14286Looking forward to hearing from you.
Regards:
Saludos tengo un un detalle con esta parte de la plantilla:
“Multi moneda Facilite a sus usuarios estimar el valor de las propiedades mostrando los precios en su moneda local.
Conversiones automáticas Manejo de divisas Opciones de frecuencia de frecuencia”
incluí EURO y el DOLAR así como la api “openexchangerates.org” pero no logro que el cliente logre hacer un cambio de moneda necesito un ejemplo, ya revise el demo y no veo nada acorde
Contact on support forum, our support team will guide you.
Hello, how can i add a button to the single property page? for example (quick rent)Button, beside… send message, call / whatsapp
Hello, to add a button in that area requires some code customization. Please go here https://favethemes.zendesk.com/hc/en-us/requests/new so our team con tell you on which files you have to add your code. Thanks
Hello, i just bought my second copy of the theme, need the newest spanish translation. How do i do this?
looks like it does it automatically
Hi, Spanish translation include in theme. You just have to select it from admin panel and theme will be translate into Spanish. Thank you
Hello, i have two licenses, is it possible to remove it from old site and make a new one?
Hello, yes please contact our support here https://favethemes.zendesk.com/hc/en-us/requests/new providing the website URLs of the websites you want to switch. Thank you
I currently have version 2.1.1. Seeing that you guys are up to 2.3.3, why have I not been receiving theme updates through wordpress?
Install Envato auto update plugin
Thanks!
Is it possible to add pages to the reserved area? ... There are tutorials?
Yes, you can add using Elementor
with elementor I generate the page, but how can I assign it to the protected area? is there a particular procedure explained in the documentation?
Hello, please contact our support here https://favethemes.zendesk.com/hc/en-us/requests/newand we’ll provide instructions. Thank you
Hello, is HTML version available?
Hello, no it’s not available. Kind regards.
The theme seems to be using a light version of the fontawesome icons which is why they display as outlines. I would like to use a solid version of fontawesome icons. Is there a way to change this?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
